“Unfortunately we couldn’t enjoy a stay at the hotel. After good communications with us prior arrival with regards to the transfer we had booked, that communication stopped on the arrival day.
Without a heads up or any apology, we were dropped off at a different hotel by the transfer provider. Telling them that this is the wrong property, we were told by the driver that he was advised by Mariner Fener to drop us off at this hotel.
The staff at the hotel Treekos (a sister hotel) explained that...
“Unfortunately we couldn’t enjoy a stay at the hotel. After good communications with us prior arrival with regards to the transfer we had booked, that communication stopped on the arrival day.
Without a heads up or any apology, we were dropped off at a different hotel by the transfer provider. Telling them that this is the wrong property, we were told by the driver that he was advised by Mariner Fener to drop us off at this hotel.
The staff at the hotel Treekos (a sister hotel) explained that...
Georg