Standard Apartment, 1 Bedroom (Basilisco Veneziano) | Exterior

Reviews of Casa Garzotto Integrated Hotel

4 out of 5
Casa Garzotto Integrated Hotel
Via Garzotto 8, Rovinj

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 112 reviews" "
Rating 8 - Good. 41 out of 112 reviews" "
Rating 6 - Okay. 13 out of 112 reviews" "
Rating 4 - Poor. 6 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, this is indeed the best place to stay!
The location can't get any better. Its in the old town, in a stunning building with incredible touches like old hardwoods and shuttered windows. The staff is incredible and will make your stay seamless. I can't imagine having stayed anywhere else.
Stayed 2 nights in Sep 2021

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of Rovinj
Beautiful hotel in the most central location of Rovinj, close to the beaches and in the middle of old town. The room had everything we needed plus complimentary breakfast and free parking and free bikes. Would definitely stay here again!
Stayed 2 nights in Aug 2021

10/10 Excellent

Neli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel In the mid of the old town. We loved our stay. We had the room on the top floor and the views were incredible. Alex and G
Stayed 1 night in Aug 2020

10/10 Excellent

Ryan, Evanston, Illinois

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic quality of the hotel really helped to transport us back into the history of Rovinj but with a modern contemporary vibe...really nice. The breakfast and coffee were outstanding.
Stayed 2 nights in Feb 2020

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel and a great manager Alex.
Alex at the hotel was outstanding. He was so helpful, with suggestions and tips about Rovinj. After a long day of driving and beIng confused with how to get to the hotel, he came and met us in a parking lot and had us follow him back to the hotel. Our room was very nice and in a great location in Old Town. The free breakfast was excellent. I would highly recommend this hotel when visiting Rovinj.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host, Alex, did an excellent job of explaining the area to us. The staff was very friendly and accommodating.
Stayed 3 nights in Sep 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting
Alex was very helpful, breakfast was great, location perfect. The check in would have been better if we had been informed that we needed to call the hotel ahead in order for them to meet us an drive us in, they then park the car outside the old city. It was strange having our room several streets away from the main hotel
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful staff. Excellent breakfast. Good air conditioning. Comfortable bed. Pleasant rooms. Steep stairs, but nice staff carried the luggage up and down the stairs for us. Depending on which room you are in, you may want to wear an eye mask to reduce the light from the windows.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Hotel rooms located in middle of beautiful historic town. We had a problem finding the hotel, make sure you get good directions. The manager was really helpful but seemed run off his feet having to be in numerous locations at once
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hospitality and comfort
Casa Garzotto is in the oldest part of town. The annex where we stayed is a short walk from the main hotel where breakfast is served. We were pleasantly surprised to be met at our arrival and escorted to the hotel. This was just the beginning of outstanding service provided by Alex and his colleagues at the hotel. Our room was clean and very comfortable. The double bed—actually two twins—was great. Breakfast was provided each morning with both hot and cold dishes. We were given access to bicycles to ride to the various nature areas. We had to leave early in the morning to catch a ferry. Alex and Nanad met us at our room, carried our luggage to the dock, and even provided a sack lunch complete with fresh croissants. If I were to return to Rovinj I’d look no further for lodging.
Stayed 4 nights in Sep 2018

6/10 Okay

RD

Perfect location. But, that's the end of perfection. There were ants in the room and the sink didn't drain properly. The beds were horrid and miserably uncomfortable. Breakfast didn't change. The staff, Alex in particular, was great. Arranging the meet at the car park was confusing .
Stayed 2 nights in Sep 2018

8/10 Good

Peter, Buffalo NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Old town Rovinj feel. Excellent restaurant recommendations
Stayed 1 night in Aug 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming town
Service was fantastic
Stayed 2 nights in Jul 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Casa Garzotto is located in the Old Town of Rovinj, mostly a pedestrian area. The hotel is charming and well appointed with an antique feeling. Each room has a queen size bed and a sofa bed. Having a place to sit and relax makes it very comfortable. Eric is a wonderful host, he is both helpful and personable. An excellent breakfast is served in a restaurant around the corner. Bring your walking shoes, as Rovinj is a great walkaround town.
Stayed 6 nights in May 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy and quiet place, The service was extraordinary. Alex was one of best, most solicitous and gracious hotel managers we have ever encountered.
Stayed 1 night in May 2018

8/10 Good

Shorty, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Excellent Breakfast. Free Parking!
Cute place in town. Within walking distance to everything. The breakfast was excellent. The place provides free parking but you have to call the hotel and have them meet you at the car park. This would have been helpful to know. We really enjoyed our stay but found it a bit pricey. Pro tip. You can easily stay park in the car park and walk into town. We booked here because of the free parking and ended up paying quite a bit more then we needed to. Stairs are extremely steep to rooms. Staff were really helpful with luggage.
Stayed 2 nights in Apr 2018

10/10 Excellent

Vorawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Rovinj.
Great stay with the hotel. Robert and Jacob were very helpful. The location is in the center of the town near the square. It was easy to explore around, many great restaurants all around. They can recommend some places for you. Baware however if you cannot climb steep stairs up and down, to make sure to request lower floor. There is no parking in the old town, but they offer valet parking. Good breakfast spread.
Stayed 3 nights in Sep 2017

10/10 Excellent

BT, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
We were so happy we chose Casa Garzotto for our stay in Rovinj! We had a room at the annex building, which was centrally located and had amazing views. The room was perfect for what we needed and the breakfast was so delicious. Our favorite part of this hotel was the staff. They each went out of their way to ensure our stay was excellent. From meeting us city center to bring our luggage in, to re-parking the car and explaining our way around the town and what to do. The restaurant staff was so accommodating and made the best breakfast of our entire trip. I would definitely stay here again!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perfectly located Expedia asks for a longer review. Xxxxxxxxxxx
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One of the best staff on our trip through Croatia.
Excellent location. Great staff. Clean rooms. Quite a climb in the adjacent rooms.
Stayed 2 nights in Sep 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
canot drive to hotel which is in the old town. Did not realize we were suppose to call the hotel when we reached the old town. Anyway our cell phone does not work once we leave America So we parked the car and wandered through the old town asking for directions. We received some very wrong directions before we received the correct ones Our room was not in the same building as reception or the restaurant it rained hard most of the time we were there Staff was very helpful in parking our car for us(outside the old town) and bringing it to us when we wanted to use it The hotel is in old old buildings so we had to go up and down narrow twisting stairways
Stayed 2 nights in Sep 2017

8/10 Good

Leticia, Napa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Awesome location to see the town of Rovinj. Close to restaurants, shopping, sightseeing, and sea (great places to drop in for a swim). Staff was very helpful and friendly.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Great location, could use some attention to detail
We have stayed here before and our experience was much better four years ago, could be the room we received this time but the stay was much less memorable. The room on the top floor had a TV that did not work and looked like it was purchased ten years ago, very small like a computer screen. We never had reception during our stay, however that was not important to us. The air conditioner did not work and leaving the windows and doors open it was hard to sleep due to the sea gulls and street noise. Overall felt there was nothing being put back into this property that would upgrade the traveler's experience during their stay.
Stayed 3 nights in Jul 2017

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at Casa Garzotto
Cannot fault the amazing assistance provided by all to ensure our arrival and departures were smoothly co-ordinated. Location of the rooms are brilliant and lovely breakfast included. A perfect hotel and stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy inn in the heart of old town w/ helpful sta
This is a lovely inn with very helpful service. The two gentlemen worked so hard to accommodate us. The room was very nice and location in the old town of Rovinj is excellent. The breakfast was tasty, plentiful, and fresh coffee or capucchinos made on request. Only suggestion is to email directions on his Tobee handle parking upon arrival. You cannot drive into the old town unless you have a local card pass, so you have to call to tell the hotel when you are arriving and they have a parking attendant with the local card pass drive you close to the hotel then park the car for you. Whisk us great! But we didn't lie know this so paid to park in a car lot outside the old town a walked with all our luggage. If they had sent instructions it works have been so much easier. Otherwise fantastic hotel!
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service and good breakfast. right in the heart of town.
Stayed 2 nights in May 2017

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff - can not say enough how wonderful they were. The room is located inside the non car area of the city and conveniently located to everything. We used the hotels bikes and have a wonderful time exploring the area. Breakfast was wonderful and the room very large.

10/10 Excellent

Marla, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the absolute highlights of our trip!
It is interesting how things unfold-- I had originally planned a stay at another hotel- there was a glitch and we ended up at this incredible hotel. It is the most unique place I have ever staying at. We spoke at length with the owner, Dario, who explained the history of this ancient building. Their restaurant is attached by going downstairs through a winding, low ceilinged hallway. Our room was comfortable and had modern conveniences- which Dario cleverly integrated seamlessly into the ancient rooms. But, the very highest point of our visit here was the dinner. Dario asked if we wanted fish or meat. I then mentioned that I had never had a truffle. We were the only guests here and were treated royally. Oh my.... the food was exquisite. We started out with a salad and then pasta with the truffle sauce- this would have been more than sufficient but next came an entire sea bass with Croatian dipping sauce of olive oil ( and have no idea what else was in there). This was followed by home-made strudel. Dario's mother is an absolute delight. Seriously, in thinking back upon our entire trip along the Croatian coast, this was certainly a top, top experience.

10/10 Excellent

Marie, SFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff, charming.
Like everywhere in Croatia beds were too hard for us. This is the is only mark against a perfect experience, including room appointments, breakfast and manager's recommendations.
Breakfast room
Room 1
City view

10/10 Excellent

Augusto, Los Angelss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rovinj. A place to see.
Great customer service. Clean service Locación excelent

4/10 Poor

Vicky, La Quinta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Weekend in Rovinj
Check in went well, Would have been really bummed if we would have had to lug our luggage up and down the stairs. We stayed in the secondary building, the room was small and sparse, bathroom tiny. I wouldn't recommend it for a larger size person. This place really is all about the atmosphere. I did really enjoy Rovinj. As long as you just need a place to crash and want to be in the old part of town give it a try.

10/10 Excellent

Peter, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint and wonderful hotel!
Absolutely charming and wonderful experience. Staff was super helpful, informative and efficient. Breakfast included was very good. This hotel is in such a great location close to everything. Room was small but adequate for the two of us. A/C worked great and shower was powerful. Serenaded to sleep in the evening with classical guitar music wafting up from the street.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
The location is very convenient in the centre of town. The staff were very friendly and parking the car in town was sorted by hotel staff. It's a small hotel with very few facilities.

8/10 Good

joe, leesburg, va

Liked: Cleanliness, staff & service, room comfort
Croat Hospitality
Nice hotel in the heart of old town Rovinj. Nightly local music below the room, adjacent to a wine bar. Short walk to the port and shopping. Good breakfast. Rooms have no TV or phones, which was a nice touch. Rovinj is about exploring the Croatian culture, arts, and the incredible coastline with breathtaking sunsets. A wonderful experience. I can't wait to return!
Nightly music

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and central, if expensive
Quaint hotel in the middle of the old town comprising rooms in a number of different buildings. Limited facilities in hotel but restaurants and bars adjoin. No access to a pool. Very steep stairs so this is not a hotel for the infirm or less able bodied. Very helpful staff. Expensive for what it is, so fails the value for money test.

8/10 Good

Scotty, Connecticut USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in the Old City of Rovinj
We found Casa Garzotto through Rick Steves book and the hotel was as described. Our room was in a 15th century restored house with "old world charm" but certainly clean and adequate. We had a few stairs to climb which was no problem but if you have walking issues, it could be. We were very satisfied to find a cozy, clean place within the walls of the old town. The breakfast was fabulous!

10/10 Excellent

James, Alamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking care of details
This hotel is located inside the historic walled area of the city. No vehicle traffic is allowed which creates a problem getting luggage to the hotel as well as locating the hotel itself because the car GPS can't be used. The hotel staff took care of everything - meeting us at the outlaying parking lot, transporting us and our luggage to the hotel and even returned our rental car for us. The hotel is in a great location and the staff, Robert & Dom could not have been more helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, warm and charming
We spent four nights here and would go back if the opportunity arises. Casa Garzotto is an excellent hotel with caring and attentive staff, stellar breakfasts and historic charm in the amazing city of Rovinj. While it's located in the historic section in a very old building, the hotel has every necessary convenience to provide a comfortable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the old part of town.
Great location, loved the bicycles that they lent us and our lovely bike ride along the coast.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Pluses and minuses
Plus: Charming, very good breakfast, fun location in the middle of old town, and excellent quantity and quality of staff (although one of them misdirected us to our room?) Minus: you definitely need to phone to figure out how to get to the hotel with a car; our room (in one of the annexes) was so small that we could barely move around in it; our room was located above a square that was noisy and where the shop owners right below seemed to smoke constantly; bed seemed substandard

10/10 Excellent

Nick, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations in Rovinj
Stayed with my wife on our honeymoon. Arrived late on boat from Venice and were met at the dock by hotel staff. We were walked to the room, shown landmarks around town, and ultimately shown a restaurant still serving food at the late hour. The daily breakfasts were fantastic. Bikes and beach towels were made available and taken advantage of. Nice location in the middle of the old town. I can't speak highly enough of the staff. I would stay here again without question if going through Rovinj again.

8/10 Good

Jeanne, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in the old city.
Only there for one night. The staff did everything to help us with suitcases and in the morning taking us to the ferry. Because of early departure for the ferry (5 am) they even arranged a breakfest to carry with us. We could not had have a better service. I recommend this hotel if you want to be close to everything.

10/10 Excellent

George, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly service
Fantastic location in old town near the harbor and incredibly friendly and helpful service. Room was small but clean and comfortable. Big thing to know is that because there are no cars in old town, you have to park in a lot and then walk to the hotel - stay by the water and you can stay off cobblestones for as long as possible!

6/10 Okay

Mary Jo, c

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very quaint, lots of steep stairs and hard to find. Staff is wonderful!

8/10 Good

Euro Traveler, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Very friendly, helpful staff. Comfortable room in a beautiful location. Our room was located on the 4th floor up very steep steps. No TV. Staff must park car in remote location which violates most car rental agreements.

8/10 Good

The Smiths, newcastle upon tyne

Liked: Cleanliness, staff & service, room comfort
Red bull air race 2014
We chose this hotel as it was near to where the red bull air race was taking place .it was our wedding anniversary and we could not have been better looked after .The owner Dario picked us up from the airport and we were given the top floor room .lots if stairs but well worth the climb .it is a typical old fashioned Croatian hotel with loads of character and it was fantastic.only downsides was no bar and restaurant was not open as it was out of season but the breakfasts were fab. We were so near everywhere it didn't matter .right on the harbour .Olivera gave us a welcome drink and Marina could not have been more helpful. Beautiful place and fab people .Robert took us back to the airport and we were given a leaving grappa from Dario and his mother .would go back tomorrow .just make sure you take kuna but also euros if you want private transport .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must-see sights, right in old town
Great Hotel and Staff Excellent location

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
You might get placed in the "overflow" hotel.
This hotel has two separate properties in the town. The room they gave us was not in the hotel advertised in Expedia but rather a dowdy ordinary room 3 blocks from the "nice" hotel and also a 3 block walk to breakfast. We felt like 2nd class citizens beside those guests that had the rooms in the boutique hotel, who had paid the same as we had. False advertising on this one.