Find hotels near JB Joyce and Company, Whitchurch from ₩101,880

"Clean room and beautiful environment"

"Lovely hotel everything what you needed was there for you."

"Very"

"Great staff, excellent spa facilities. The junior suite could use better curtains that can block out light and it gets bright quite early in spring/summer time "

"my second stay at the Mercure, and it was even better than the first! The rooms are consistently spotless, The pool area is fantastic super clean, with plenty of space to relax. And the hot tub? Absolutely perfect after a long day the staff were incredibly friendly The room was spotless and so comfy Everything felt really modern and well-maintained, which made my stay feel extra special. Seriously, between the amazing pool and hot tub, and the fantastic location I can't recommend it enough if you're looking for a relaxing and convenient getaway!"

"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building near the function room had about 20 bags of dog poo in a bird bath and against a wall - no idea why but bit off putting to sit near. Bed was really comfortable and clean but lots cobwebs around windows and in wardrobe, coffee stains down the wall, two bulbs out in room, paper peeling off wall in big area. Breakfast was okay - very clean and tidy and cooked food looked great - the other areas ie fruit, cereals and bread/pastries not so great. Food from bar and restaurant was lovely and drinks were great - bar area really nice and great staff. This place could be fabulous but the manager/owners need to go and stay like a guest to see the issues - go round the hotel with a customer's eye and silly faults could be fixed. I would not stay here again as there are so many other options in Chester - real shame would love to see this hotel at its best."

"Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff"

"Breakfast was excellent. The room was spacious and nicely decorated, but needs some updating. Thete was plenty of space for more drawers for clothes, a table/ rack for a suitcase , and a small table between the chairs would have been useful. The pool and spa area was excellent. The gardens are lovely. The restaurant was heavily influenced by spice - too much for older taste buds, but the chef was accommodating! "

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."