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Pony Express Motel

2.0 star property
Travelers relax by in-room fireplaces or gather around outdoor barbecue grills with stunning mountain views at this peaceful retreat near Grand Teton

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The Pony Express Motel offers a cozy base for exploring Grand Teton National Park. Guests can enjoy the library, free WiFi, and concierge services. The property provides lobby newspapers and on-site laundry, with past visitors praising the genuinely welcoming atmosphere.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
From May 1 to October 31, this motel's reception is open daily from 8 AM to 10 PM. From November 1 to April 30, this motel's reception is open daily from 8 AM to 11 AM and from 3 PM to 8 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Pony Express Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pony Express Motel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Pony Express Motel?

Check-out is at 11:00 AM.

Where is Pony Express Motel located?

Situated in Jackson, this motel is steps from Jackson Hole Valley and 1.4 mi (2.2 km) from Jackson Town Square. Jackson Hole Rodeo Grounds and Teton County Fairgrounds are also within 2 mi (3 km).

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Reviews

Reviews

5.0

5.0

Cleanliness

4.0

Amenities

2.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified

10/10 Excellent

cynthia

Liked: Property conditions & facilities, room comfort
Great amenities
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Sontka

Disliked: Cleanliness, amenities, property conditions & facilities
Too expensive for the room!!!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Ernie

Heater would not go off was my only issue. Dried out my sinus and I bled overnight.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Miriam

Disliked: Staff & service
We arrived at 3 for check in and no one was there and office was locked. There was a ring door bell so I rang it and she said she’d be there at 4 to check us in. We waited and at 4 there was still no one. I called the number but mailbox is full. The cleaning person told me she was at the sister hotel so we started to head that way but then saw her pull in at 4:10. We get checked in and about an hour later realize our fridge isn’t working. I go back down and she’s out walking the dog so I sit for 30 min and wait. She told me no maintenance so I’d have to wait for tomorrow. We had lots of groceries in the fridge for our 4 days and I was beyond frustrated. Her husband was with her and offered to look (doesn’t work there). Then suddenly she realizes she can give me a fridge from another room. We get that straight and go to bed early bc we had been up so early traveling. We were awoken 90 min later by a mom and young daughter whose key worked on our room! We emailed all of our concerns and she apologized and said the motel isn’t open to the public so that’s why no one is there at all times. We couldn’t make any sense of that bc clearly we were staging there and so were others.
Stayed 4 nights in Jun 2025