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웰컴헤리티지 트래디셔널 하벨리 여행 후기

3.5 out of 5
웰컴헤리티지 트래디셔널 하벨리
A C-4, Gayatri Marg, Swai Jai Singh Highway, Jaipur, Rajasthan

이용 후기

6.8
평점 10 - 훌륭해요. 6개 이용 후기 중 1개" "
평점 8 - 좋아요. 6개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 2개" "
평점 4 - 별로예요. 6개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 1개" "

9.0/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Divya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. We thoroughly enjoyed staying here. The staff was hospitable. Their food was really nice and non-spicy. Room was comfortable. It was a pleasant stay.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Nitin

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
exterior is good. The rooms are pretty average. No proper toiletries in the room. It was NOT a bad experience, i just had a little higher expectations considering the rating
2024년 1월에 1박 숙박함
답변 제공: Nikhil Mohindroo 님, 2024년 2월 29일
Dear Guest,Greetings from WH Traditional Haveli, Jaipur!Thank you for choosing your stay with us for your stay. We truly appreciate your five star rating.We have noted your comments and feedback from a valued patron like your self is invaluable in our efforts of continuous improvement and keeps the team motivated to deliver services of the highest standards. We are delighted you enjoyed your culinary experiences as well.We really look forward to welcome you back very soon!Warm regards,Nikhil Mohindroo

6/10 - 괜찮아요

Justas

좋아요: 청결 상태, 직원 및 서비스
Average hotel only if the price is right
The room was noisy, dark and the bed was super hard and uncomfortable.
2018년 12월에 1박 숙박함

8/10 - 좋아요

Lisa 님, Melbourne, Aus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central, cosy and lovely hotel.
Loved my stay at this traditional haveli. The staff are wonderful.
답변 제공: Dheeraj kumar 님, 2017년 10월 30일
Dear Guest, Greeting fronm WH Traditional Haveli Jaipur !!! Thanks for your sharing the feedback. Reagards

8/10 - 좋아요

Muhammad 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The heritage suite
Good service all round. Taxis and auto rickshaws easily available. The rooms are large especially the heritage suites. Nice big bathrooms and spacious bedrooms. The service is great, msnager and staff go out of their way to ensure you are comfortable. The hotel itself is beautiful and well maintained as a heritage hotel. I would recommend to all.

2/10 - 너무 별로예요

SDK01 님, Mumbai

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Expect to be Cheated, Not Get What you Pay For
I had booked 2 Heritage Rooms at the hotel, about 6 weeks prior to the stay . A couple of hours after check in we compared the rooms + online photograph that we discovered that though one room was the heritage Golden suite (201) the other room was regular/deluxe room (307). I appreciate that the hotels do occasionally have inventory management issues - but I expect to be told upfront, and not have to discover it. I spoke to the duty manager (Naren) and to Hotels.com agent (Rahul) who conceded I was given the wrong rooom. They said that the only person who could resolve it was the manager. The manager was not reachable on phone that late in night (Naren, Rahul & I each tried). The next morning, the lady at front desk confirmed she was aware of the issue and would resolve once the manager came in. I spoke to hotels.com (Sonali, this time) and they conceded that we did not get the right room. She spoke to the Director, Reservations at Heritage Hotels and the Director apparently accepted that they had some communication issue - with record of only one room reservation. Sonali offered a discounted rate though she asked for 3 days to do so. The fun part is that was when we returned to the hotel this evening - Ms Anamika tried to convince me that the room we were given was also a heritage suite. This when two others from the hotel staff agreed that it was not. Book this hotel only if you are willing to risk being cheated and expect to be blatantly lied to.