야외 수영장

에스콧 수디르만 자카르타 여행 후기

4.5 out of 5
에스콧 수디르만 자카르타
Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 99개 이용 후기 중 57개" "
평점 8 - 좋아요. 99개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 99개 이용 후기 중 11개" "
평점 4 - 별로예요. 99개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 99개 이용 후기 중 3개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

HEEGYUN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 13일
Dear HEEGYUN,Thank you for taking the time to share your recent stay experience with us.My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve.Once again, thank you for your valuable feedback and we look forward to having you back at Ascott Sudirman Jakarta.Thank you and best regards.Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Seungchan

2023년 5월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 10일
Dear Seungchan,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

young soon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크인 시간이 너무 길었지만 직원분은 친절하셨어요 그런데... 객실에 물이 없어서 신청을 여러번했는데 안주더라구요
2021년 5월에 1박 숙박함
답변 제공: Dave 님, 2022년 1월 17일
Dear Valued Guest, Thank you for taking time in sharing your experience at Ascott Sudirman Jakarta. As a valued guest, I apologize for the inconvenience some issue happen during your stay. I have relayed your valuable feedback to the team to ensure that it was an one off issue which will be corrected moving forward. Upholding our commitment in providing superior customer service, I hope that we can better your experience during your next travel and stay with us. Thank you once again for your valuable feedback, really appreciates and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

young soon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함
답변 제공: Dave 님, 2022년 1월 17일
Dear Valued guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

8/10 - 좋아요

Kwanghyun

좋아요: 청결 상태, 객실의 편안함
The room was clean and comfortable, but if you are looking for good view, maybe try higher floor or another place.
2020년 11월에 1박 숙박함
답변 제공: Dave 님, 2022년 1월 17일
Dear Valued guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

Soomin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Yenny Marlina 님, 2020년 9월 9일
Dear Valued guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

sunghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함
답변 제공: Yenny Marlina 님, 2020년 3월 14일
Dear Valued Guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences to the guests. Thank you for staying with us and we hope to welcome you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
다른 ascott에 비해 별로
아침식사와 룸청소 상태가 아쉽다.
2020년 1월에 4박 숙박함
답변 제공: Yenny Marlina 님, 2020년 1월 27일
Dear Valued Guest, Thank you for taking time in sharing your experience at Ascott Sudirman Jakarta. As a valued guest, I apologize for the inconvenience some issue happen during your stay. I have relayed your valuable feedback to the team to ensure that it was an one off issue which will be corrected moving forward. Upholding our commitment in providing superior customer service, I hope that we can better your experience during your next travel and stay with us. Thank you once again for your valuable feedback, really appreciates and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

ByoungMoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 6박 숙박함
답변 제공: Yenny Marlina 님, 2019년 12월 25일
Dear Mr./Mrs. ByoungMoo, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, heavy traffic jam
Good new hotel. Small but nice restaurant, too bad they don’t have any beer. Traffic is too heavy during rush hour, other than that very nice hotel.
2019년 11월에 3박 숙박함
답변 제공: Yenny Marlina 님, 2019년 12월 25일
Dear Valued guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

ByoungMoo

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Yenny Marlina 님, 2019년 12월 25일
Dear Mr./Mrs. ByoungMoo, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest Regards, Yenny Marlina Guest Service Manager

8/10 - 좋아요

인태

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요 아주~
2019년 10월에 5박 숙박함
답변 제공: yenny 님, 2019년 10월 20일
Dear Value guest, Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest regards, Yenny Marlina Guest Service Manager

10/10 - 훌륭해요

Chang Yoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Yenny Marlina 님, 2019년 9월 26일
Dear Chang Yoon , Thank you for taking the time to share your experience at Ascott Sudirman Jakarta. We are glad that you gave highest number and we will do consistently for delivery service to the guest. Thank you for staying with us and we hope to welcoming you back in the near future. Warmest regards,

10/10 - 훌륭해요

Jaekyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 최고 강추 합니다.
조식이 조금 아쉽긴 하지만 전반적으로 깔끔했고 편안하게 쉴 수있어 좋았습니다.
2019년 6월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

taemin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
시설, 청결도, 서비스 등 전반적으로 최상입니다
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함

10/10 - 훌륭해요

혜민

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Wayner

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the room is very spacious and kitchen was well equipped, view from the balcony was amazing. during my stay (4D3N), a staff will knock on my door and ask if there's any laundry needed to be done and if i needed house keeping. i just hope they'll fix the air condition on level 18 as it can be quite warm at times
2024년 3월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 4월 2일
Dear Wayner,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Selim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 7박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 3월 25일
Dear Selim,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Dezmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would to pass along a massive thank you to the staff for making our stay a memorable one. From the front-desk staff to the team stationed at the door, everyone provided great service with a smile and go over and beyond in ensuring that we have a great time whilst in Jakarta and our needs and wants were well-catered for. Located near Lotte Avenue and within the Ciputra World 2 complex, Ascott Sudirman Jakarta is within close proximity to many food, shopping and activity options yet located in a tranquil and quiet location. Great for guests who want to be in a convenient spot but not too overwhelmed by the hustle and bustle. Already looking forward to my next stay here!
2024년 2월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 3월 4일
Dear DezmondThank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service staff. Thanks
2024년 2월에 2박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 2월 26일
Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

Peter

2024년 2월에 1박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 2월 26일
Dear Guest,Thank you for taking the time to provide us with your review.Best regards,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Hussein 님, Riyadh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is not on a main street
2024년 1월에 2박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 2월 6일
Dear Hussein,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 1월 31일
Dear James,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always coming back here for the last few years
Best place to stay during your business trip.
2024년 1월에 4박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 1월 31일
Dear Glenn,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

James

2024년 1월에 2박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 1월 31일
Dear JamesThank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

KOTA

2023년 11월에 14박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2024년 1월 31일
Dear KOTA,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Johnathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and upkeep of room are great! A bit secluded, so hard to walk to other locations. Pool a bit small with little light coming through.
2023년 11월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 11월 25일
Dear JohnathanThank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

Tyler

좋아요: 청결 상태, 직원 및 서비스
Mostly great! The pool area leaves a lot to be desired and is very small. Staff was incredibly kind and the breakfast buffet was also really nice! Cabs have a hard time finding the hotel as well.
2023년 11월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 11월 25일
Dear TylerThank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 25일
Dear Guest.Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
長期出張に最適
Lotte mallまで徒歩5分なので、便利。 大通りから少し奥なので静か。 ※ただし、たまにタクシーの運転手が迷う。 ホテル一階にはコンビニもあるので、便利。 部屋は適度な大きく清潔。キッチン、洗濯機が完備。
2023년 9월에 12박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 12일
Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Djoko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will repeat.
2023년 9월에 1박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 12일
Dear Djoko,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Mike

2023년 9월에 4박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 12일
Dear Mike,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

8/10 - 좋아요

Elizabeth

2023년 8월에 4박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 10월 12일
Dear Elizabeth,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Salimah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are polite and attentive. The elevators were fast. The room has a good space and clean. At breakfast, the table weren't set up with basic crockeries. Food spread for main dishes not many variety.
2023년 7월에 3박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 10일
Dear Salimah,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Marissa

2023년 7월에 1박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 10일
Dear MarissaThank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

6/10 - 괜찮아요

JYHHER

출장 여행
2023년 7월에 6박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 14일
Dear Guest, Thank you for taking the time to provide us with your review. Best regards, Aulia Nurwicaksono Guest Service Manager

10/10 - 훌륭해요

Barlina 님, woodland hills

2023년 6월에 1박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 10일
Dear Barlina,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Catherine

2023년 6월에 2박 숙박함
답변 제공: Aulia Nurwicaksono 님, 2023년 8월 10일
Dear Catherine,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Yohanes

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best new serviced apartment in Jakarta!
2023년 4월에 1박 숙박함
답변 제공: Andita 님, 2023년 5월 1일
Dear Mr Yohanes,Thank you for taking the time to share your experience at Ascott Sudirman Jakarta.Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future.Warmest Regards,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

Yohanes

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best new serviced apartment in Jakarta!
2023년 4월에 1박 숙박함
답변 제공: Andita 님, 2023년 5월 1일
Dear Mr Yohanes,Thank you for taking the time to share your experience at Ascott Sudirman Jakarta.Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future.Warmest Regards,Aulia NurwicaksonoGuest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
長期出張に適したアパートメントホテル
プレミアスタジオタイプでも48㎡あり、キッチン、洗濯機、仕事机も完備してるので、長期滞在にも適している。 ホテル内には日本食レストラン(2階)とローカルフードと洋食レストラン(1階)あり。 外食したい場合は、ロッテアベニューモールまで徒歩で10分程度いく必要あり。 ホテルは新しいため、内装は綺麗。 クニンガンエリアでお勧めできるホテル。
2023년 3월에 13박 숙박함
답변 제공: Kartika 님, 2023년 3월 22일
Dear Valued Guest, Thank you for taking the time in sharing your experience at Ascott Sudirman Jakarta. We are really happy that our facilities and service met your expectation. Thank you once again for your valuable feedback, really appreciate and we hope to welcome you back in the near future. Warmest Regards, Guest Service Team

10/10 - 훌륭해요

Danuwari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room are fill with amenities. Best for business traveller or couple.
2023년 3월에 3박 숙박함
답변 제공: Kartika 님, 2023년 3월 18일
Dear Mr. Danuwari, Thank you for taking the time in sharing your experience at Ascott Sudirman Jakarta. We are really happy that our facilities and service met your expectation. Thank you once again for your valuable feedback, really appreciate and we hope to welcome you back in the near future. Warmest Regards, Guest Service Team

10/10 - 훌륭해요

Nazeera

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big, clean, grand looking room
2023년 2월에 2박 숙박함
답변 제공: kartika 님, 2023년 2월 11일
Dear Mr. Alvin Tan, Thank you for your perfect rating and review. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back to Ascott Sudirman Jakarta sometime in the near future.Sincerely Guest Service Team

2/10 - 너무 별로예요

Mehfooz Ali

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Payment issue
The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3. Got upgraded by Ms. Puan. Used hotel dinning for dinner and it was good. Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like. It was a bad experience.
2022년 11월에 1박 숙박함
답변 제공: Yenny Marlina 님, 2023년 1월 7일
Dear Valued Guest,Thank you for taking time in sharing your experience at Ascott Sudirman Jakarta. As a valued guest, I apologize for the inconvenience some issue happen during your stay. Especially for the staff's service. I have relayed your valuable feedback to the team to ensure that it was an one off issue which will be corrected moving forward.Upholding our commitment in providing superior customer service, I hope that we can better your experience during your next travel and stay with us.Thank you once again for your valuable feedback, really appreciates and we hope to welcoming you back in the near future.Warmest Regards,Yenny Marlina Guest Service Manager

8/10 - 좋아요

Nikola

2022년 11월에 2박 숙박함
답변 제공: Kartika ( Guest Service Supervisor ) 님, 2022년 11월 20일
Dear Mr/s Nikola, Greetings From Ascott Sudirman Jakarta Thank you for choosing us for your preferred stay Thank you for your rating. if there is any feedback please let us know to make your perfect stay

10/10 - 훌륭해요

Shella

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.
답변 제공: Kartika ( Guest Service Supervisor ) 님, 2022년 11월 20일
Dear Mr/s Shella, We are delighted to hear that you enjoyed our facilities and services during your stay and found our room space and facilities to meet your expectation. We thank you once again for your support and look forward to welcoming you back.Best Regards,

10/10 - 훌륭해요

abdulhadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Guest Service 님, 2022년 8월 26일
Dear Valued guest,Thank you for taking the time to share your experience at Ascott Sudirman Jakarta.Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future.Warmest Regards,

8/10 - 좋아요

JAE HO 님, Kowloon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over-all very friendly staff and clean facilities
2022년 7월에 6박 숙박함
답변 제공: Guest Service 님, 2022년 8월 26일
Dear Valued guest,Thank you for taking the time to share your experience at Ascott Sudirman Jakarta.Your feedback is important for us and have been shared with the hotel team as critical way of understanding how we can continue deliver the great experiences to the guests. Thank you for staying with us and we hope to welcoming you back in the near future.Warmest Regards,