프레지덴셜 스위트, 킹사이즈침대 1개 | 고급 침구, 미니바, 객실 내 금고, 책상

페어몬트 자카르타 여행 후기

5 out of 5
페어몬트 자카르타
Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, Jakarta

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 255개 이용 후기 중 182개" "
평점 8 - 좋아요. 255개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 10개" "
평점 4 - 별로예요. 255개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 5개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sun Min

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Sang don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Huh

2023년 5월에 2박 숙박함
답변 제공: Dinda F. Dinanty 님, 2023년 7월 3일
Dear Huh,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

KEONYOUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Dinda F. Dinanty 님, 2022년 9월 27일
Dear KEONYOUNG,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

JUNKOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
컨시어즈가 정말 친절해요
2022년 7월에 4박 숙박함
답변 제공: Dinda F. Dinanty 님, 2022년 9월 2일
Dear JUNKOO,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel especially due to the service our concierge team has delivered.Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

PARK

2022년 3월에 1박 숙박함
답변 제공: Dinda F. Dinanty 님, 2022년 4월 16일
Dear PARK, Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta. It warms our heart to know that your visit was an enjoyable one and that you were happy with the service we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again! Sincerely, Dinda F. Dinanty Guest Relations and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

UCK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방 구성이 가족이 지내기에 적합했고 음식이 매우 훌륭함
2020년 5월에 1박 숙박함
답변 제공: Dinda F. Dinanty 님, 2020년 6월 2일
Dear UCK, Thank you for taking the time to share your kind review in regards to your stay at Fairmont Jakarta. We are grateful to learn that your experience was up to your expectations and appreciate you for highlighting the quality of our accommodation as well as our delicious food. Hopefully your next stay with us is soon. Looking forward on welcoming you back to Fairmont Jakarta. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
아주아주 좋습니다
2019년 12월에 1박 숙박함
답변 제공: Dinda F. Dinanty 님, 2020년 1월 24일
Dear Valued Guest, We truly appreciate the time you took into writing your splendid review following your stay at Fairmont Jakarta. It is truly pleasing for us to know that your experience was an enjoyable one. Thank you for sharing your kind words, it is our hope to have the pleasure of welcoming you back in the near future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

10/10 - 훌륭해요

MYUNGSOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but you shoul consinder outdoor activities
It is one of the very new hotel in Jakarta. Very friendly and nice hotel since it has Fairmont brand. But, there is not many things you can exptect from ourside of the hotel. there is one park next to the hotel surrended by Stadium and one luxury shopping mall.
2019년 9월에 3박 숙박함
답변 제공: Dinda F. Dinanty 님, 2019년 9월 19일
Dear MYUNGSOO, We appreciate the time you took into writing the splendid review following your stay at Fairmont Jakarta. I am delighted to learn that you had an overall excellent stay and in this opportunity I would also like to advise you that we do provide outdoor activities for our guests; BMW bikes and walking/jogging track that you could get on our Concierge desk. I regret that we could not communicate the information better to you. We hope your next visit is just around the corner and we are eagerly waiting on your returns. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 9박 숙박함
답변 제공: Dinda F. Dinanty 님, 2019년 6월 17일
Dear Valued Guest, We appreciate the kind review in regards of your recent stay at Fairmont Jakarta. Glad to know that your visit was an enjoyable one. Thank you for sharing your review, we are looking forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식이 훌륭한 최고급 호텔!
아주 좋앗습니다. 직원분들 친절하시고 쾌적하고, 수영장도 좋고 조식도 아주 좋았습니다
2019년 2월에 3박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2019년 2월 25일
Dear Valued Guest, Thank you for taking the time to share your feedback about your stay at Fairmont Jakarta. We are very happy to know that you had an enjoyable staying experience, especially because of our pool and breakfast facilities. We hope that your next stay will be soon and see you again at that time!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 11월 21일
Dear Valued Guest, Thank you for taking the time to rating us about your recent stay at Fairmont Jakarta. Trust that you had a memorable stay with us and we hope to welcoming you back again in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 11월 6일
Dear Valued Guest, Thank you for your kind rating about your recent stay at Fairmont Jakarta. We are glad to learn that you enjoyed your stay and wish to welcoming you back again soon.

8/10 - 좋아요

KWONSOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 10월 30일
Dear KWONSOO, Thank you for giving us a great rating about your stay at Fairmont Jakarta. Trust that you had a enjoyable stay and we wish to welcoming you back again on your next stays.

6/10 - 괜찮아요

KYOUNGCHAN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
만족할 만한 시설과 룸서비스음식, 사우나 그러나 조식은 개선이 필요합니다.
시설의 수준이야 말할 수 없이 좋습니다. 특히 식당층과 로비의 장식 수준은 가히 미술관을 방불케 했습니다. 매우 흡족했습니다. 룸서비스 음식도 매우 훌륭합니다. 사우나직원들의 접객 수준도 아주 훌륭했습니다. 이호텔을 방문하신다면, 제가 언급한 경험을 꼭 해보시길 바랍니다. 조식당의 음식이 좀 수준이 낮았습니다. 이정도 호텔의 수준은 아니다란 생각입니다. 수영장에 상주 직원이 없었던 것도 아쉬웠습니다. 휴가를 가셨는지....
2018년 6월에 2박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 10월 10일
Dear KYOUNGCHAN, Thank you for taking the time to tell us about your experience at Fairmont Jakarta. Your feedback in regards to the breakfast and service at the pool is well received and will be shared to the team for our improvement. Other than that, we are happy to learn that you enjoyed the room as well as sauna facility. Thank you again for sharing this feedback and we hope to welcoming you back again at Fairmont Jakarta.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
페어몬트 자카르타 아주 조항요~
아시안게임 야구경기장이 바로 앞에 있어서 상당히 전망도 좋았고 직관하러 가기 좋았습니다.
2018년 8월에 9박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 9월 4일
Dear Valued Guest, Thank you for your rating and comment about your recent stay at Fairmont Jakarta. Trust that you had an enjoyable experience in watching the baseball match from your well-appointed room. Hope you had a great stay with us too! We look forward to welcoming you back in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 마음에 들었으나 이번에는 왜 그랬는지 청소 후 어매니티를 채워놓지 않았더군요. 나머지는 대체로 만족입니다.
2018년 6월에 4박 숙박함
답변 제공: Evelyn Azalia. Guest Experience Fairmont Jakarta 님, 2018년 6월 25일
Dear Valued Guest, Thank you for taking the time to give us your review about Fairmont Jakarta. Your feedback in regards to our services is well received and appreciated to keep improving the quality of our services. Nevertheless, we are glad to know that overall you had a pleasant stay with us. Hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

sungjee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함
답변 제공: Felicia 님, 2017년 6월 25일
Dear Guest, Thank you for making the time to share your evaluation on your previous stay experience at Fairmont Jakarta. We appreciate your feedback and look forward to welcoming you again on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Felicia 님, 2017년 4월 23일
Dear Guest, Thank you for taking the time to rate us. We trust that you had a pleasant stay at Fairmont Jakarta. We look forward to welcoming you back again on your next visit.

10/10 - 훌륭해요

Jason, Choi 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
everything perfect except traffic
comfortabke stay with good facilities
답변 제공: Felicia 님, 2017년 4월 23일
Dear Guest, Thank you for taking the time to provide us a review. We are grateful by your kind comments about Fairmont Jakarta. Happy to hear that you had a comfortable stay with us. We look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족합니다. 추천합니다.
답변 제공: Felicia 님, 2017년 4월 23일
Dear Guest, Thank you for taking the time to rate us and provide your comments. We are glad to hear that you are satisfied with your recent stay at Fairmont Jakarta. Thank you for recommending Fairmont Jakarta and we look forward to welcoming you again on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
도심의 완벽한 호텔
플라자스나얀과 지하로 연결되어있어 갑자기 비가오는날 편리함과 유용함을 실감했습니다. 길건너 골프장도있고 도보로 거의 모든것이 해결되는 큰 장점이 있는 훌륭한 호텔입니다.
답변 제공: Felicia 님, 2017년 4월 9일
Dear Guest, Thank you for taking the time to write us a review. Glad to hear that you found the underground access that connects Fairmont Jakarta to Plaza Senayan convenient. Happy to know that you had benefited from this facility. Appreciate your kind words and we look forward to your next visit.

10/10 - 훌륭해요

Jieun 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
1. 위치 - 바로 옆에 plaza senayan, senayan city가 걸어갈 수 있음. 2. 새 호텔이라서 모든 것이 새것임. 깨끗함. 3. 사람이 아직 적어서 너무 좋음. 레스토랑이 2층에 한개 밖에 안열어서 아쉬움. 제일 꼭대기 층에 스카이바가 빨리 오픈하길 바라며
답변 제공: Felicia 님, 2016년 3월 26일
Dear Guest, Thank you. We appreciate your kind words. Look forward to your return at Fairmont Jakarta.

8/10 - 좋아요

JUN YEOL 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
신규 open한곳이라...분위기는 나쁘지 않았음.
Open한지 오래되지 않아서 시설과 청결도는 excellent함. 하지만 아직 지명도가 낮아 사람들이 그리없어 좀 썰렁한 분위기에 직원들도 아직은 숙달되지 않은 모습. access 좋은것 같으나 워낙 교통혼잡이 많은곳이라...주변 쇼핑몰등 편의 시설은 좋음.
답변 제공: Felicia 님, 2016년 3월 26일
Dear Guest, Thank you for sharing your feedback. Looking forward to welcoming you again to Fairmont Jakarta.

8/10 - 좋아요

Andree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parfait
2024년 4월에 1박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 5월 15일
Dear Andree,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

4/10 - 별로예요

Wocky 님, tucson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything great !
2024년 4월에 2박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 5월 15일
Dear Wocky,Thank you for sharing your feedback with us, although we're surprised to see the discrepancy between your comments and the rating provided. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret that we fell short in delivering a five-star experience for you. Your comments are valuable to us as we continuously work to improve our services and enhance the experience for all our guests. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay. Thank you for choosing our hotel.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

Jason

2024년 3월에 4박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 5월 15일
Dear Jason,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

Vladimir

2024년 3월에 1박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 5월 15일
Dear Vladimir,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

2/10 - 너무 별로예요

Timothy Christopher

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Disappointed
As a Fairmont advocate prior to my stay, I can say I'm an advocate no more. I went in the suite and the first impression was good. It was very spacious, and other than the very old-school, pixelated TVs they had in the suite, everything was good (A TV update is needed though). My issues had to do with the service from many of the staffs. There was the instance where I couldn't find the room information (ie. in room dining menu, etc), and when I called for the information, the housekeeping came trying to argue that the information was indeed there. I did try searching, maybe I just couldn't find it, it was late at night and I didn't need anyone arguing about a QR code. But my greatest trigger was when we were just done swimming, and I genuinely had the hotels' best interest as I wrapped myself in towel to avoid water dripping as I go to my room. I was met halfway by a staff member who arrogantly said(without any greeting) quote translated "the towels can only stay here, you cannot bring it to the room", and when we were about to leave the towels, he walked away while muttering (quote translated) with a very condescending tone "i told you so already". I honestly haven't met the person before, and he said that. Regardless, it was such a disappointing experience. Had one of the worst sleep in a hotel. I was in the 19th floor but I can here cars passing like they were right outside my room. It was that loud and my whole family couldn't get a good night rest.
2024년 2월에 2박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 4월 7일
Dear Timothy Christopher,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

2/10 - 너무 별로예요

Anna

2024년 2월에 2박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 2월 22일
Dear Ms. Anna,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If at all possible, would you mind to share more details about the concern you had.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 2월 22일
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious and convenient.
2024년 2월에 3박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 2월 22일
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

Savoy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second stay at The Fairmont and fortunately they've mantained their high quality of service. Our room was spacious and in excellent condition. The staff are warm and polite without being intrusive. Breakfast buffet has a vgood choice of local and international dishes. Just a tip tho, be patient at the reception desk. Some guests take a v long time to check-in or out. When they are busy you may wait awhile. Jakarta Fairmont is a luxury hotel in a nice neighborhood. Highly recommended.
2023년 12월에 7박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 2월 22일
Dear Savoy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your second stay at Fairmont and that we were able to maintain our high standards of service for you. It's wonderful to know that your room was spacious and well-maintained, and that our staff provided warm and polite service throughout your stay.We appreciate your tip regarding the reception desk, and we apologize for any inconvenience caused by wait times during check-in or check-out. Rest assured, we continuously strive to improve our efficiency to ensure a seamless experience for all our guests.We're delighted that you found our breakfast buffet to offer a variety of delicious local and international dishes, and we're glad you enjoyed our luxury hotel's neighborhood in Jakarta.Thank you for highly recommending Fairmont Jakarta. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Dinda Dinanty 님, 2024년 2월 22일
Dear James,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 - 훌륭해요

roland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top notch property and staff
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

hiroaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet and convenient location to many restaurants and two shopping malls…
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Takayuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とてもお気に入りのホテルです。 久々の宿泊ですが、スタッフの対応、食事を含めていつも満足しています。
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Lai Teck

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても綺麗で落ち着きのあるホテル。 不満な点はありません。大満足です。
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dr. Mohd Noor Akmal 님, Banting

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is top notch
2023년 9월에 4박 숙박함
답변 제공: Dinda Dinanty 님, 2023년 9월 28일
Dear Dr. Mohd Noor Akmal,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

Glenn 님, Tarzana

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is my second time to stay at Fairmont Jakarta and, as usual, I was not disappointed. The rooms are big and drinking water is aplenty. The staff is courteous and polite. The hotel is connected to the Plaza Senayan mall where shops and restaurants are many. Cross the street and Senayan City mall is another place with more shops and restaurants.
2023년 9월에 6박 숙박함
답변 제공: Dinda Dinanty 님, 2023년 9월 28일
Dear Glenn,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 - 괜찮아요

Bima 님, Jakarta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Dinda Dinanty 님, 2023년 9월 28일
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 - 너무 별로예요

Bima 님, Jakarta

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Dinda F. Dinanty 님, 2023년 7월 12일
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

Michael

출장 여행
Best location - quiet and convenient!
2023년 6월에 3박 숙박함
답변 제공: Dinda F. Dinanty 님, 2023년 7월 3일
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 - 훌륭해요

Michael

2023년 6월에 6박 숙박함
답변 제공: Dinda F. Dinanty 님, 2023년 7월 12일
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
Location is very convenient for shopping and restaurants in Plaza Senayan.
2023년 6월에 3박 숙박함
답변 제공: Dinda F. Dinanty 님, 2023년 7월 3일
Dear Jenny,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta