Find hotels near Jefferson Mall, Louisville from ₩92,664

"Front desk staff was excellent. The room however was slightly disappointing. No fridge or microwave and only one plug in worked for me in the whole room. Air was good and cold. Tv was aggravating it wasn’t cable. "

"We stayed for 3 nights for our daughter’s vball tournament. The place was packed, parking was sketchy in the back. Homeless guy hangs out in the terrace. Staff was really nice, very outdated. Bed was lumpy and pillows were flat. Bathroom had been updated but it needs to also be done with king size beds. When I reserved our room I requested a room with a pullout couch but it was not fulfilled. I liked the kitchenette, everything was functional. "

"I can only rate the property and staff. We didnt even get to stay here to experience the rooms. My party and I arrived between 4:30-5:00. We pulled up to about 20 people standing in the very small lobby and outside. When I was finally able to get into the lobby to find out what was going on, we were told that no rooms were ready and she didnt know when they would be and she couldnt check anyone in. She then started taking phone numbers and saying in could be 6:30-7:00 before she could give out rooms. There was a concert in town, people were expecting to use those rooms to get ready and things. We asked if we could check in after the concert and she said that she couldnt guarantee there would be rooms available. Thats crazy. If you knew there was going to be a concert in town, you would be better prepared."

"Not a bad place to stay. Definitely not the nicest hotel though. "

"Room smelled so strongly of urine "

"air conditioner was running, mini fridge was dirty, no microwave. the staff were very sweet and helpful and I have nothing bad to say about them. the motel itself was dirty and something about everything had a weird vibe. The door to our room was hard to get into (we weren’t the only ones this happened to), and when the door was fully shut there was cracks and you could see sunlight coming through. the people around were also very sketchy and it was overall the most scariest and worst stay ever would not recommend. the parking was also terrible as it’s basically first come first serve "

"Check-in staff is pretty terrible, not really customer service people. No issues outside of that, but that’s the first thing you see and talk to when you walk in."

"This hotel is fine for a place to stay, but i think we could have stayed somewhere nicer for the same money. "

"Paying over $100 per night for a room with a broken bed, sunken mattress, dirty walls, broken floors, and dirty everything else feels too absurd to not say anything. The whole hotel smells like it hasn’t been cleaned or updated since they stopped allowing smoking back in the early 2000s. We stuck around for 10 minutes total before deciding that it was more worth our time, and probably better for our health, to drive 4 hours home at midnight instead of sleeping here. Would not recommend."