테라스/파티오

홀리데이 인 로즈뱅크, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 로즈뱅크, IHG 호텔
The Zone Oxford Rd Rosebank, Johannesburg, Gauteng

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 306개 이용 후기 중 149개" "
평점 8 - 좋아요. 306개 이용 후기 중 112개" "
평점 6 - 괜찮아요. 306개 이용 후기 중 31개" "
평점 4 - 별로예요. 306개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 306개 이용 후기 중 6개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is easy to get to. The location is great being near the mall and restaurants. The room is a good size. The bathroom is clean and nice. Beds are comfy. Pillows are ok. The TV is terrible. Only 1 or two channels come in better then the others and all they play is soccer. I get it. It's soccer, everyone favorite sport unless you don't watch sports. Haha. The rest of the channels are so full of static, you can not watch them. And the air con only works with your room key in card reader so if you only have one key card, it shuts off when you leave the room. Which makes it warm when you return.
2024년 3월에 1박 숙박함
답변 제공: Themba 님, 2024년 3월 23일
Dear Rachel, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you enjoyed the hotel's convenience, rooms and the clean bathroom and the comfort in the bed and pillows. We have also taken note of the concerns brought forward and we have ensured that we immediately look into rectifying these concerns. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A bit run down in spots but overall a great stay and a bonus to be connected to the mall for dining options.
2024년 3월에 3박 숙박함
답변 제공: Themba 님, 2024년 3월 19일
Dear Amy, We would like to thank you for choosing to stay with us and we are pleased to hear that you you enjoyed the location and convenience of the hotel location. We have taken note of the concern brought forward and we like to inform you that we are in the process of doing an uplift to the property and we trust that it will make a noticeable difference that you will enjoy. We look forward to your next stay in the near future. Best regards,

10/10 - 훌륭해요

iris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I recommend the Manager Themba for his outstanding handling of my booking which was incorrectly advertised. His fast, efficient service and immediate resolution was very impressive!! Next time I would stay again because of all conveniences around. LOVE South Africa!! Thank you Themba, James and entire staff. btw delicious breakfast!
2024년 3월에 7박 숙박함
답변 제공: Themba 님, 2024년 3월 19일
Dear Iris, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for providing us with such encouraging feedback. We are pleased to hear that you had a pleasant stay with us and we managed to meet your expectations. It was a pleasure assisting you and we are happy we managed to resolve the issue at hand. We look forward to welcoming you back in the near future. Best regards,

6/10 - 괜찮아요

Lucio

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Themba Donga 님, 2024년 3월 6일
Dear Lucio, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,

8/10 - 좋아요

Aslambek

2024년 2월에 7박 숙박함
답변 제공: Themba 님, 2024년 3월 23일
Dear Aslambek, Thank you for choosing to stay with us at the holiday Inn Rosebank. We are pleased to hear that you had a pleasant stay with. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

YUSUKE

별로예요: 숙박 시설 상태 및 시설
ローズバンクモールへの直結通路もあり、モールへのアクセスは成功です。ヨハネスブルグで正面側も安心して歩くことができます。朝食も、いろいろな種類がありおいしい。改善していただきたい点は空調機エアコンの温度調整がうまくいかないところです。
2024년 1월에 1박 숙박함
답변 제공: Themba 님, 2024년 1월 30일
貴重なご意見をいただきありがとうございます。快適なご滞在をお過ごしいただけたことを嬉しく思います。よろしくお願いします、テンバ・ドンガ

8/10 - 좋아요

Memory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly helpful staff. The hotel is connected to Rosebank Mall which is the biggest convinience, also lots of places to eat just around the corner. The breakfast was not great, There were several options but the quality of food needs improvement.
2023년 12월에 7박 숙박함
답변 제공: Themba 님, 2024년 1월 15일
Dear Memory,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is pleasing to hear that you had a great stay with us, we have also taken note of the concern brought forward and l would like to assure you that we are working on it and we will be able to provide more improved options soon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
showers do not drain properly and leak
2024년 1월에 1박 숙박함
답변 제공: Themba 님, 2024년 1월 15일
Dear Michael,Thank you for choosing Holiday Inn Rosebank as your hotel of choice. Thank you for taking time to provide us with valuable feedback, we have taken note of the concern brought forward and we have immediately looked into ways of resolving the issue. We look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

Xiomara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best place to stay in Joburg!
2023년 12월에 3박 숙박함
답변 제공: Themba 님, 2024년 1월 5일
Dear Xiomara,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you a pleasant stay with us and we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Boris 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location next to Rosebank Mall, Gutrain Station and City Sightseeing Bus starting station. Multiple dining options just outside of the hotel. Nice area for evening stroll. Would recommend.
2023년 11월에 5박 숙박함
답변 제공: Themba 님, 2024년 1월 5일
Dear Boris,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed your stay with us and the team's hospitality and the hotels location and that we managed to meet your expectations during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Nicolo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was incredibly helpful, I really felt welcome
2023년 11월에 3박 숙박함
답변 제공: Themba 님, 2023년 12월 5일
Dear Nicolo, Thank you for taking time to provide us with your valuable feedback. We are pleased to hear that you had a wonderful stay with us and enjoyed the team's incredible hospitality. We look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

Juha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel with friendly staff
A pleasant stay, very friendly and helpful staff. Location was very convenient for my solo travels. Traveling solo and to stay safe in Johannesburg is quite a challenge it seems. Rosebank Gautrain station and city sightseeing bus are just out of the front door.
2023년 11월에 2박 숙박함
답변 제공: Themba 님, 2023년 11월 20일
Dear Juha, Thank you for choosing Holiday Inn Rosebank as your preferred hotel of choice and for for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the team's hospitality and the hotels location. Please note that we look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

8/10 - 좋아요

Jo-Anne

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location, nice staff, very helpful
2023년 11월에 3박 숙박함
답변 제공: Themba 님, 2023년 11월 20일
Dear Jo-Anne, Thank you for taking time to proved us with your valuable feedback. We are happy to hear that you had a pleasant stay with us and enjoyed the location and the team's hospitality. We look forward to welcoming you back in the near future. Best regards Themba Donga Guest Services Manager

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Themba 님, 2023년 11월 15일
Dear Stuart, Thank you for choosing Holiday Inn Rosebank as your hotel of choice and for taking time to provide us with your feedback. We look forward to welcoming you back in the near future.Best regards, Themba Donga Guest Services Manager

4/10 - 별로예요

Faiyaz Ahmed

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointed stayed in Holiday Inn Rosebank.
Very Disappointed with Holiday Inn Rosebank...Torn fitted sheet, Broken toilet seat and flickering downlight in the room and toilet. After room service no towles in the bathroom, after complaining staff behaviour terrible towards us. Looking for manager as per staff no manager available in the weekend.
2023년 10월에 3박 숙박함
답변 제공: Themba 님, 2023년 10월 18일
Dear Faiyaz Ahmed,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to start by apologizing to you for not meeting your expectations and we always strive to make each stay as pleasant and comfortable as possible for all our guests. We have taken note of the concerns brought forward and we have immediately addressed them with the team to ensure we rectify these issues going forward.Kindly note that and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Themba Donga Guest Services Manager

10/10 - 훌륭해요

Manish

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Themba 님, 2023년 10월 18일
Dear Manish,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 편의 시설/서비스
Good place nice rooms
2023년 10월에 1박 숙박함
답변 제공: Themba 님, 2023년 10월 13일
Dear Richard, Thank you for taking time to provide us with your feedback. We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back again in the near future. Best regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Tutu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice weekend at Holiday Inn Rosebank
Nice hotel, nice location.
2023년 10월에 2박 숙박함
답변 제공: Themba Donga 님, 2023년 10월 9일
Dear Tutu, Thank you for choosing Holiday Inn Rosebank as your hotel of choice. We are pleased to hear that you had a pleasant stay with us and you enjoyed the hotels location and its facilities. Best regards, Themba Donga Guest Services Manager

6/10 - 괜찮아요

Renee

좋아요: 숙박 시설 상태 및 시설
Only had breakfast once as was kept waiting for 40 minutes. Check-in was very strict qith no leeway.
2023년 9월에 4박 숙박함
답변 제공: Themba 님, 2023년 9월 26일
Dear Renee, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.I would like to apologize for the inconvenience that was caused during your stay, we are normally open to early check in subject to availability on the day. Our breakfast should not take time as its always a buffet option, we will also improve on our room service option and work on time management to improve on our delivery time. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 - 훌륭해요

janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to shopping and restaurants. Friendly staff.
2023년 9월에 2박 숙박함
답변 제공: Themba 님, 2023년 9월 26일
Dear JaniceThank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you enjoyed the hotels location and the hospitality from the team. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Themba Donga Guest Services Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms
2023년 9월에 1박 숙박함
답변 제공: Themba 님, 2023년 9월 26일
Dear James, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you enjoyed the spacious rooms. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Themba Donga Guest Services Manager

10/10 - 훌륭해요

Haicheng

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Overall excellent, very good location, walking distance to shoppingmall, many restaurants nearby. Comfortable and safe place to stay. Very good breakfast. Only issue is during load shedding, no heating available.
2023년 8월에 3박 숙박함
답변 제공: Themba 님, 2023년 8월 17일
Dear Haicheng, Thank you for taking time to provide us with such valuable feedback. We are pleased to hear that you had a pleasant stay with us and enjoyed the hotels location, restaurant and its comfortability. We certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Gaobidiwe Merriam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
The stayat the hotel was awesome. The staff at the reception were friendly. Room booked was spacious and clean. Breakfast was lit . We really enjoyed our stay , and had peaceful stay.. The hotel is close to the mall and it very much convenient for us.I can't wait to go there again.
2023년 7월에 3박 숙박함
답변 제공: Themba 님, 2023년 8월 3일
Dear Gaobidiwe Merriam,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us and enjoyed the property, rooms and teams great hospitality. We look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 7월에 1박 숙박함
답변 제공: Themba 님, 2023년 7월 29일
Dear Steve,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us and we certainly looking forward to your future stay with us. Kindly note that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Donovan

2023년 7월에 1박 숙박함
답변 제공: Themba 님, 2023년 7월 29일
Dear Donovan,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.It is great news to hear that you had a pleasant stay with us and that you felt the warm welcome from the team as we intend to offer world class hospitality to our guests.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn as your preferred hotel of choice. Sincerely,Themba DongaGuest Services Manager

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One minute walk to Rosebank mall with lots of great shops, places to eat and phone stores for a Tourist SIM. Bar and restaurant ok. Staff very friendly.
2023년 7월에 3박 숙박함
답변 제공: Themba Donga 님, 2023년 7월 21일
Dear Sharon,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and enjoyed the teams friendly service, the variety offered at the restaurant and bar and not forgetting the hotels location, we certainly look forward to welcoming back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed stay
2023년 7월에 4박 숙박함
답변 제공: Themba 님, 2023년 7월 18일
Dear Danielle,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Wleleki

2023년 7월에 1박 숙박함
답변 제공: Themba 님, 2023년 8월 3일
Dear Wleleki,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are happy to hear that you had a pleasant stay with us , we look forward to welcoming you back soon in the near future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Daja Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic staff, all staff, always incredibly friendly helpful and kind. Was awesome. Thank you Holiday Inn! 😊
2023년 6월에 4박 숙박함
답변 제공: Themba 님, 2023년 7월 4일
Dear Daja, I trust this message finds you well. Thank you for choosing Holiday Inn Rosebank and for taking time to provide us with your valuable feedback. We are pleased to hear that you had a pleasant stay with us and we certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

adelfa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Themba 님, 2023년 6월 26일
Dear Adelfa, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us. We truly look forward to welcoming you back in the near future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

JOSE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente Hotel
Hotel espetacular. Excelente estadia. Colaboradores muito simpaticos e atenciosos. Limpeza nada a apontar de errado, tudo muito bom. Recomendo vivamente.
2023년 5월에 10박 숙박함
답변 제공: Themba 님, 2023년 6월 18일
Dear Jose,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a great stay with us, enjoyed our service, the location and cleanliness in the property. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the near future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Polly

2023년 6월에 1박 숙박함
답변 제공: Themba 님, 2023년 6월 14일
Dear Polly, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasurable stay stay with us and enjoyed the teams hospitality as we always strive to meet and exceed our guests expectations.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the near future.Best Regards, Themba Donga Guest Services Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are very friendly and helpful. Room was clean, but for two people sharing the room there were always only one small bottle of water to share???
2023년 5월에 2박 숙박함
답변 제공: Themba 님, 2023년 5월 30일
Good Day,I trust this message finds you well. Thank you taking time to provide us with your feedback, we truly appreciate it and we will ensure to improve in the concerns brought forward. We are pleased to hear that you had a great stay with us and enjoyed the teams hospitality. We look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service très chaleureux. Hôtel extrêmement bien situé. Le point de départ du bus de tourisme pars devant l'entrée; un moyen idéal pour découvrir Johannesburg et Soweto en toute sécurité. Les environs sont très sécuritaires avec centre commercial complet avec restaurants sympathiques. Le grand marché du dimanche de Rosebank est à deux pas. Bien éclairé et gardes de sécurité partout.
2023년 5월에 3박 숙박함
답변 제공: Themba 님, 2023년 5월 25일
Chère Annie,Merci d'avoir pris le temps de nous faire part de votre expérience au Holiday Inn JOHANNESBURG - ROSEBANK.C'est avec grand plaisir d'apprendre que vous avez passé un excellent séjour avec nous et que vous avez apprécié l'hospitalité des équipes et l'emplacement de l'hôtel avec toutes ses activités, nous espérons certainement vous accueillir à nouveau dans un proche avenir.Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter en permanence des modifications à notre marque afin d'améliorer l'expérience client.Encore une fois, merci d'avoir choisi Holiday Inn, et si je peux vous aider, veuillez me contacter directement au 011 218 6000 ou themba@hi-rosebank.co.za.Sincèrement,Themba DongaGestionnaire des services aux invités

10/10 - 훌륭해요

Hsinchun

2023년 5월에 1박 숙박함
답변 제공: Themba 님, 2023년 5월 26일
Dear Hsinchun, Thank you for choosing Holiday Inn Rosebank as you hotel of choice. We are pleased to hear that you had a great stay with us and we certainly look forward to welcoming you back in the near future. Best regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Joana

2023년 5월에 1박 숙박함
답변 제공: Themba 님, 2023년 6월 14일
Dear Joana, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasurable stay stay with us and we trust we managed to meet all your expectations. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the near future.Best Regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just awesome.
It was smooth sailing while staying there. If I am ever in town again I will stay there for sure.
2023년 4월에 2박 숙박함
답변 제공: Themba 님, 2023년 4월 28일
Dear Gregory, Thank you for taking time to provide us with your feedback. We are pleased to hear that you had an awesome stay with us and we certainly look forward to welcoming you back in the near future. Kind regards, Themba Donga Guest Services Manager

10/10 - 훌륭해요

Bhavna

2023년 4월에 1박 숙박함
답변 제공: Themba 님, 2023년 4월 23일
Dear Bhavna,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

10/10 - 훌륭해요

Roxane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are amazing and breakfast options were very much appreciated!
2023년 4월에 5박 숙박함
답변 제공: Themba 님, 2023년 4월 23일
Dear Roxane,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG - ROSEBANK.We are pleased to hear that you had a pleasant stay with us and enjoyed breakfast options. We will certainly forward the message of encouragement to the team. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Themba DongaGuest Services Manager

6/10 - 괜찮아요

kurt

출장 여행
별로예요: 숙박 시설 상태 및 시설
Convenient location, nice staff
convenient hotel, good service but showing its age. good value for money though
2023년 3월에 1박 숙박함
답변 제공: Sal 님, 2023년 4월 2일
Dear KurtThank you for your valuable feedback and for choosing Holiday Inn Johannesburg Rosebank.

8/10 - 좋아요

Anthony 님, Edwardsville

좋아요: 청결 상태, 직원 및 서비스
Wonderful staff!!!
2023년 3월에 4박 숙박함
답변 제공: Sal 님, 2023년 3월 31일
Dear AnthonyThank you for your feedback regarding the wonderful staff.We look forward to welcoming you back again soon, hopefully for a longer visit!Best wishes

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: Sal 님, 2023년 3월 31일
Dear DebraThank you for your score of 5 out of 5.Dear AnthonyThank you for your feedback regarding the wonderful staff.We look forward to welcoming you back again soon, hopefully for a longer visit!Best wishes

6/10 - 괜찮아요

Ashraf

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice location. But no body cane to help me with 4 luggage, they said that they don’t offer this Service. Such Service you get in 3 Star Hotel. Breakfast was OK. ROOM was acceptable. I will never come to this Hotel again.
2023년 3월에 3박 숙박함
답변 제공: Sal 님, 2023년 3월 31일
Dear AshrafPlease accept our sincere apologies for the lack of service in regard to the porter service.We are in the process of resolving it.Sincerly

10/10 - 훌륭해요

Steven

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a stay over ,easily to get to from airport..mall and great choices of resturants around that are in walking distance...quality hotel
2023년 3월에 1박 숙박함
답변 제공: Sal 님, 2023년 3월 31일
Dear StevenThank you for the great feedback and score 5 out of 5.Dear AnthonyThank you for your feedback regarding the wonderful staff.We look forward to welcoming you back again soon, hopefully for a longer visit!Best wishes

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every staff member was very professional, friendly, and efficient! The cleaning staff were exceptional!
2023년 2월에 6박 숙박함
답변 제공: Sal 님, 2023년 3월 7일
Dear JacquelynThank you for your valuable feedback and for the great score of 5 out of 5.Will share with the teams.

2/10 - 너무 별로예요

neelandran

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
All three rooms were not available at Checkin …. Rooms were only ready after 6pm due to no clean linen.
2023년 2월에 1박 숙박함
답변 제공: Sal 님, 2023년 3월 7일
Dear NeelandranWe apologize sincerely for the room not being ready. With the current power shedding challenges for the national grid we have now purchased additional linen which will ensure that we have enough par level on site.Again my most sincere apologies.

10/10 - 훌륭해요

Tshepho

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. NexttoAmenities.Quite
2023년 1월에 3박 숙박함
답변 제공: Sal 님, 2023년 2월 14일
Dear TshephoThank you for your feedback. We appreciate the score of 5/5 and hope to welcome you back in the near future. Best Wishes

8/10 - 좋아요

Miss K

2023년 1월에 1박 숙박함
답변 제공: Sal 님, 2023년 2월 14일
Dear Miss KThank you for sharing your feedback. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Brigitte

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Sal 님, 2023년 2월 14일
Dear BrigitteThank you for your 10out 10 score and for choosing to stay with us. We and we hope to welcome you back again soon.Best wishes,

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 8박 숙박함
답변 제공: Sal 님, 2023년 2월 14일
Dear HeatherThank you for your score of 8 out of 10.We hope to welcome you back in the near future.Best wishes.