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Protea Hotel by Marriott Transit O.R. Tambo Airport

4.0 star property
Luxury Kempton Park hotel connected to the airport, steps from International Terminal Duty Free Mall

Choose dates to view prices

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

About the neighborhood

Map
Terminal A, O.R. Tambo International Airport, Kempton Park, Gauteng, 1627

Getting around

  • Rhodesfield Station - 7 min drive
  • Johannesburg Park Station - 19 min drive
  • O.R. Tambo Intl. Airport (JNB) - 9 min walk

About this property

Protea Hotel by Marriott Transit O.R. Tambo Airport

Luxury upscale hotel located within O.R. Tambo Intl. Airport (JNB)
Protea Hotel by Marriott Transit O.R. Tambo Airport provides amenities like shopping on site and a 24-hour business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A front-desk safe, free newspapers, and a computer station
  • A gift shop, a 24-hour front desk, and a porter/bellhop
  • An elevator, a TV in the lobby, and smoke-free premises
Room features
All 87 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rainfall showers, separate tubs/showers, and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Protea Hotel by Marriott O.R. Tambo Airport
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,015 reviews
The price is ₩103,973
₩120,765 total
includes taxes & fees
Dec 19 - Dec 20
Protea Hotel by Marriott O.R. Tambo Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1998
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property is located inside Terminal A of OR Tambo International Airport. Guests must report directly to the hotel before collecting luggage and clearing customs as they will not be permitted back in the terminal after baggage claim. Only passengers travelling from an international flight and connecting to another international flight will have access to the hotel. Guests will need their boarding pass or e-ticket upon check-in, and only carry-on luggage is permitted.

Renovations and closures

This property is closed from March 8 2023 to March 7 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Protea Hotel by Marriott Transit O.R. Tambo Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Transit O.R. Tambo Airport?

This property doesn't offer parking.

What time is check-in at Protea Hotel by Marriott Transit O.R. Tambo Airport?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Transit O.R. Tambo Airport?

Check-out is at 11 AM.

Where is Protea Hotel by Marriott Transit O.R. Tambo Airport located?

Located in O.R. Tambo, this hotel is steps from International Terminal Duty Free Mall.

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Protea Hotel by Marriott Transit O.R. Tambo Airport Reviews

Reviews

6.4
Rating 10 - Excellent. 60 out of 325 reviews
Rating 8 - Good. 104 out of 325 reviews
Rating 6 - Okay. 67 out of 325 reviews
Rating 4 - Poor. 23 out of 325 reviews
Rating 2 - Terrible. 71 out of 325 reviews

7.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary, Austin

Disliked: Staff & service, amenities, property conditions & facilities
IT'S PERMANENTLY CLOSED!!! i WANT A LETTER OF APOLOGY
Stayed 1 night in Oct 2021

2/10 Terrible

Nosogood, Bangkok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room with dirty shoes footsteps on the floor. A/C can't turn off - noisy. The reason I don't give it complete fail decor is not bad. Cleaning lady woke me up even though I had do not disturb sign on the door. Front desk not friendly
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest service was excellent at this very difficult time for travellers. A fantastic team on the front desk
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #307 his year was smaller than we experienced previously. Staying only for one night did not adversely affect us, but just a observational comment!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno lugar, la recepción solucionó el problema del check in. Thank you marriott... Always the best...
Stayed 1 night in Feb 2020

2/10 Terrible

Nola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to pay additional R15. Tourism levy. No restaurant so i could have Dinner or breakfast.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. The access to hotel was closed yesterday evening when we arrived tired from our flight from Europe. We had to book another hotel on site. We couldn't get in that Protea. With the most arrogant feedback I ever got, they are now telling us that it was OUR no show. They are located inside OR Tambo Airport in Johannesburg. Their Security denied us access yesterday evening. A place to be avoided be it for its situation but mostly for the unkindness and arrogance of its Management
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Obviously location is useful as it is a transit hotel within OR Tambo Airport Jo-Burg. It is barely sign-posted and if you're approaching from the Domestic Terminal you'll struggle to find the hotel, let alone check in. It works ok if you come into the International Terminal and go through International Transfers. I had to phone twice and describe where I was for someone to fetch me. No food available at all in the hotel and shower didn't drain. Nice reception staff though.
Stayed 1 night in Jan 2020

6/10 Okay

EVODIE

Liked: Cleanliness, staff & service

MY EXPERIENCE IN PROTEA OR TAMBO

I was very tired and the room was so far by walking-- Also , There is no restaurant inside the hotel , so i spent the an hungry night... somr times when we're tired we can't walk after installing to the room and go down to the near restaurant in the airport. It gonna be better to provide one minimal restautant inside the hotel. Over this, we always like to stay in protea chain hotels...This idea to have one in transit area is one the best idea ever...
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

No Show because of elusive reception desk

To be honest we can't rate this Hotel as we did not stay at this Hotel because we did not find sing in the transit area to guide us to reception.We collected our luggage and moved through to transit and before we knew it we were out of transit and in the general public area with no way of returning to transit area. We ended booking a night at an adjacent Protea/ Marriot Hotel at our cost. I would suggest some additional signage is installed in the luggage collection area to guide guests to the reception
Stayed 1 night in Dec 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is transit hotel. U can access it only after checkin. I do not understand why hotels.com failed to state it clearly. The hotel is one night stay for a reason. No food bad air condition disgrace to the good name of Marriot hotels.
Stayed 1 night in Nov 2019

10/10 Excellent

Eng Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha estadia

A minha estadia correu muito bem.Pena foi não ter conseguido que me fosse permitido later checkout.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
I didn't like they put only one bottle of water in the room and they have only basic toiletries.
Stayed 1 night in Nov 2019

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problemas

Como houve greve da SAA nem dormimos nem reembolsaram Não recebemos qualquer serviço pelo dinheiro pago
Stayed 1 night in Nov 2019

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cannot fairly rate if I was not even allowed in

The fact the I could not enter was not properly communicated. Consequently I have been left stranded without access to a hotel I have booked and paid. I was told in the morning I can arrange for a refund but upon phoning I was told nothing can be done about it. I do want my full refund though and better care should be taken to inform users that the hotel will be inaccessible. With that said... even though I did have a layover, it was local flight, then international, therefor I never even had the option of entering. Not right
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for transit. There is a airline checkin counter almost right next to it. Basically you get off your first flight, show your passport to airport staff once, go to the hotel. For your next flight you can walk one minute to get boarding pass if needed. Then one security check- short line bc this is all inside international transfer. You can decide to check your bag there too. Very convenient. Well worth the money. 150usd is not cheap but not outrageous especially given marriot quality.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please just upgrade the wifi system..
Stayed 1 night in Nov 2019

2/10 Terrible

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Avoid if possible.

The hotel has no food service. The advertised "free wifi" is free for about 15 minutes. Then you have to pay or argue with the staff to convince them to give you a new voucher, and that will last only another 15 to 20 minutes. The curtains cover windows that show only a wall about a meter away. Never even think of using this hotel if you plan to leave the international travel area of Tambo for any reason. This should be made clear in their advertising and website, but isn't.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that it is within the airport makes it very safe.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that there was no option for an hourly rate.
Stayed 1 night in Nov 2019

4/10 Poor

JANE

Disliked: Cleanliness, staff & service

No Wifi

Was advised when I checked in that the wifi was down but the technicians were working on it and it would be up before COB. Needing to do some work I had to go into the airport 3 times to send emails. Was repeatedly told throughout the evening that the technicians were working on it. The wifi was still not up the following morning. No wifi for an International transit hotel, for me, is a big inconvenience. I must also mention the bathroom benchtop . . . it could do with a good scrub and sanitise.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
I booked two clients 12 OCT when I realised they could not check bags right through It was NOT made clear at booking stage that they could not take luggage to hotel. I contacted the hotel they answered once to say maybe they could help and move to their sister property outside airport, I sent back several messages also called to hotel from Australia and NO answer, This booking was lost. I had to pay for a new hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely sleeping in a king bed after so many side by side singles!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities
Wi-Fiが壊れており、直る見込みも無いから部屋では使えませんと言い切られてしまい、結局チェックアウトまで全く使えませんでした。 外出もできないトランジットホテルでネットが使えないのは致命的でした。 また、部屋に虫の死骸が転がっていたり、前のお客さんが落としたペットボトルのキャップが洗面台の下に落ちたままになっていたりと清掃が行き届いていませんでした。 ヨハネスブルグの治安を考え、空港外に出ないで済む当ホテルを手配したのでその点では満足ですが、それにしても値段が高く、サービスも行き届いていないため、安全をお金で買うという感覚で利用するといいと思います。
Stayed 1 night in Sep 2019