리셉션

로열 엘레펀트 호텔 & 컨퍼런스 센터 여행 후기

4 out of 5
로열 엘레펀트 호텔 & 컨퍼런스 센터
Corner Willem Botha & Wierda Road, Eldoraigne, Centurion, Gauteng

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 39개 이용 후기 중 24개" "
평점 8 - 좋아요. 39개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 39개 이용 후기 중 5개" "
평점 4 - 별로예요. 39개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 39개 이용 후기 중 1개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

10/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Thea 님, 2023년 10월 4일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

Yusuf

가족 여행
좋아요: 청결 상태, 객실의 편안함
Shorty stay
Nice Rooms, but Unfortunately, NO WIFI information given nor breakfast info.. Very quick check in. Porters too busy to take bags...
2023년 8월에 1박 숙박함
답변 제공: Thea 님, 2023년 8월 22일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a beautiful place and friendly staff
2023년 7월에 1박 숙박함
답변 제공: Thea 님, 2023년 7월 26일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful Hotel and friendly staff
2023년 6월에 4박 숙박함
답변 제공: Thea 님, 2023년 6월 21일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Marius

2023년 2월에 1박 숙박함
답변 제공: Thea 님, 2023년 2월 27일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I forgot my laptop and they made all the effort to ensure I get it back safely!
답변 제공: Thea 님, 2023년 1월 5일
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Liz

출장 여행
2022년 4월에 2박 숙박함
답변 제공: Thea van Wyk 님, 2022년 4월 12일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

2/10 - 너무 별로예요

Abdool

2022년 3월에 2박 숙박함
답변 제공: Thea 님, 2022년 3월 30일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You won't be sorry :)
My stay was extremely satisfying. The rooms were clean and impressive. The restaurant did not disappoint. The staff were friendly and helpful.
2022년 2월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2022년 2월 25일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal Elephant stay- over
Lovely stay. Just very poorly signposted throughout. Road sign at entrance faded to almost invisible. No signpost to function or rooms. Or dining rooms. But we enjoyed our stay. Extremely good value for money. Staff very helpful and competent.
2021년 11월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2021년 11월 15일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Sbonelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2021년 9월 27일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Cleopas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel to visit
The hotel is well built and the rooms something to long for. The heat in the cold was perfect. The staff were excellent. Accolades to one specific staff member (Ingrid) who went above to make us feel home and show us around the hotel. Breakfast included in the package was excellent.
2021년 7월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2021년 7월 23일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

Walter

2020년 11월에 1박 숙박함
답변 제공: Thea 님, 2020년 12월 15일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Frans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frans
Excellent
2020년 9월에 2박 숙박함
답변 제공: Thea 님, 2020년 10월 5일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

Lionel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2020년 3월 6일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

Elmarie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Thea 님, 2020년 2월 7일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel and reasonably priced. No other options in the area except guest houses.
2020년 1월에 2박 숙박함
답변 제공: Thea 님, 2020년 2월 3일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room, great staff however R50 tray surcharge is ridiculous. Needed to get an adapter plug from them was told there was a R150 deposit required. When I paid they did not have change for a R200 note. Breakfast disappointing as there was only fruit and yoghurt this morning and I was due for examination at 07:10. No bacon and eggs etc. not the best place to stay also too far from any shopping centres.
2019년 12월에 2박 숙박함
답변 제공: Thea 님, 2020년 1월 13일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. I apologies for the disappointment you suffered during your stay at our establishment. Kindly send us more details so we can investigate this. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 - 훌륭해요

JONATHAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Rooms are really spacious
2019년 11월에 1박 숙박함
답변 제공: Thea 님, 2019년 11월 25일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Thea van Wyk 님, 2019년 10월 30일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

6/10 - 괜찮아요

S

2019년 10월에 1박 숙박함

8/10 - 좋아요

Halima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good option near Eldo Glen
The hotel is well managed and clean, the rooms are comfortable, breakfast was good. A nice hotel for a short stay . I needed to be in the area so was perfect for me.
2019년 10월에 1박 숙박함
답변 제공: Thea van Wyk 님, 2019년 10월 30일
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

6/10 - 괜찮아요

DP

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There are better options!
Upon check-in, I confirmed that the room allocated was as per my booking and that breakfast was included as per the booking confirmation. This proved to be a problem as I was informed that breakfast was not included. I showed the staff member my email confirmation - some debate ensued with a colleague and then it was decided to phone someone - I presume a supervisor. After much debate, it was suggested to phone a more senior person and after extensive further questioning, it was finally confirmed that they would honour the terms of my pre-paid reservation. Not a great start! All drinks in the bar as well as meals in the restaurant must be paid for - "pay-as-order". I was told due to the high incidents of fraud experienced by the hotel. The room was a comfortable size but the lighting is poor. Not enough where its required and overwhelming where not. There is no USB plug and no adaptor in the room for mobile phone or tablet charging. I had to pay R150.00 for an adaptor which was refunded when I handed it back at checkout. I stayed three nights and used the restaurant for breakfast and dinner. Breakfast was above average; the portions of the dinner main course too big for one person! The quality of dinners varied. All staff interactions were great - they were all really friendly and pleasant to deal with. This was my first stay at the Royal Elephant - I travel frequently and have experienced better!
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

CHARLTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Excellent hotel, service and food. Spacious rooms and secure location.
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

Rashaad Ismail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Good experience, great breakfast
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Arshad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect get away
The location itself is out of reach of most places but as we wanted to be close to Laudium for family functions it was a choice of either Centurion or Rpyal Elephant and do not regret the choice one bit. It made for a perfect getaway at a Spa hotel which was tastefully decorated and very luxurious set up. Would definitely stay there again.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

MAXIME BARIS 님, Paris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hotel pour passer 2-3 nuits.
Tres Bon hotel a l’ecart du centre. Piscine tres petite pour se baigner. Personel agreable. Site sécurisé avec gardien a l’entrée. Petit dej correct maks inférieur a un 4 etoile.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Saleem

Unexpected luxury
Comfortable rooms with hugh bathrooms.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Abdul Razak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location - Clean & Spacious.
Great location.Clean and spacious rooms.Staff also very mannered and accommodating.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
South Africa with a smile
The service at the hotel was fantastic, especially in the restaurant. The staff and the room were faultless. Could do with some more reliable wifi though

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
It was average .Room was cosy . Staff not very professional.

10/10 - 훌륭해요

Aslam 님, Lobatse, BOTSWANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cosy accomodation
Very impressive, will definitely book at the same hotel again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
Perfect stay! Cannot fault the hotel at all. The breakfast delicious, room lovely and staff were friendly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for business
Good for business

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Too tired to move
1st room they gave me had no fridge and holes in the bathrobe sleeves. Second room had a fridge, and still some holes in the bathrobes. Figured its as good as it was going to get - and stayed.