John F. Kennedy Library Tours

Employees were very polite, never had to wait in a long line at the desk. Very pretty location, and got a room at a reasonable rate (months in advance). Parking was $45-not cheap. And they charge because they can-not because it is in the middle of a downtown area. In other locations, the parking could be free. There were some dirty undies left behind by a previous guest in the bathroom cabinet. Not awesome. And there was a key card from a previous guest under the nightstand. The mini fridge was not plugged in. I tried to plug it in through the hole in the back of the dresser, but that didn’t work. So, I removed the mini fridge from the dresser, moved it under the desk & had a working mini-fridge for my visit. The bathroom & floors looked clean. The beds looked clean. The shower looked clean. The garbages were clean and empty on check in. But, cleanliness comes in to question when previous guest belongings are overlooked. It happens, but ick.

Great customer service!