Is Baguss Hotel and Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Baguss Hotel and Serviced Apartment?

Self parking is available for MYR 1.00 per night. Limited spots are available.

What time is check-in at Baguss Hotel and Serviced Apartment?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

Where is Baguss Hotel and Serviced Apartment located?

Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi, KSL City Mall, and Johor Bahru Customs, Immigration, and Quarantine Complex. Johor Bahru City Square is 1.5 mi (2.4 km) away.

Baguss Hotel and Serviced Apartment Reviews, Deals & Photos 2025

4/10 Poor

Verified traveler

Jun 8, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Mar 18, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

Aircond not cold, dirty toilet, towel forgot to place and had to ask counter, and toothbrush not provided.

Stayed 1 night in Mar 2020

8/10 Good

IK

Mar 4, 2020

Liked: Amenities, property conditions & facilities

I like the carpets. I like that it's spacious. I like the price. I didn't like the ants crawling on my bed and tables. I didn't like that they took my 50 RM deposit for having a late check out without letting me know that would happen in English first.

Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Feb 21, 2020

Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveler

Feb 9, 2020

Stayed 2 nights in Feb 2020

4/10 Poor

Shan

Jan 26, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I don’t like anything of this hotel. It had poo service .

Stayed 3 nights in Jan 2020

6/10 Okay

Alex

Jan 25, 2020

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Jan 12, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Very dirty.. Room not clean.... Room suites very dirty.. Toilet dirty... Toilet tower dirty..

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Jan 5, 2020

Liked: Staff & service

Stayed 1 night in Jan 2020

2/10 Terrible

H.

Dec 29, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room cleanliness is terrible. The floor don't think have been vacuum can see a lot of dirt. The toilet have a strong urine smell n look very yellow all around. The basin tap have a lot of black mold atain around. Pillows case look so yellowish. The whole experience for this hotel is terrible.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Oct 21, 2019

Liked: Cleanliness, staff & service, amenities

Good hotel.

Stayed 3 nights in Oct 2019

6/10 Okay

Mohd Rosmizan

Oct 2, 2019

My TV is not working, ants in my room and the phone network sometime got problem, the rest is quite OK

Stayed 2 nights in Sep 2019

4/10 Poor

Khim

Sep 27, 2019

Disliked: Staff & service, property conditions & facilities

Very very poor service

Last time got manager dasmond service very good, now no manager, check in 3 pm still not readily, no slepper, no tea, no tissues, no soft pillows, no hanger, said maintenance come soon but no come no TV till tomorrow 11am,indian house keeping very lazy, no speak Malay, English, no toothbrush no this no that, see above, room licking, must refund money, hope to see manager

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Sep 15, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad

Please get rid of this hotel. Dirty room, toilet, blanket. No toiletries at all. Pls avoid

Stayed 1 night in Sep 2019

4/10 Poor

Khim

Sep 12, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service from 2pm till 7pm,still gives a bad b

No TV, no toothbrush, no water and many no

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Sep 3, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt chge blanket whn h/keepng, n thy not deny )

This very bad hotels. Last 2017 was ok. Now very very bad. The blankeks and everything they using same , no changes. I booked for 2 nights. N im check out after 1st night. Room smelly. Not hygiene at all. Even when ask receptionist. They no deny it. I have all recorded. This very silly if hotels.com didnt take out this hotel out from list.

Stayed 2 nights in Sep 2019

6/10 Okay

Tan

Aug 12, 2019

Disliked: Cleanliness, property conditions & facilities

What’s so baguss?

Pros: Cheap, no frills hotel with free parking Cons: Spoilt air con(fixed at request), dirty flooring that has never been vacuumed, no toothbrush and toothpaste, strands of hair in mini fridge(disgusting)... You get what you pay!

Stayed 2 nights in Aug 2019

6/10 Okay

Abdul

Aug 12, 2019

Liked: Room comfort

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Jul 15, 2019

Liked: Property conditions & facilities, room comfort

Baguss Hotel@ Pelangi

Good side, affordable hotel that comes with simple free breakfast at the back of their hotel. And there's a restaurant right beside. And comfy bed to sleep in. The not so good stuff, the toilet/shower was filled with urine smell despite even watering the whole floor. The corridor was leaking water at the level I was staying. TV only has 1 channel and the Wi-Fi doesn't work too.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Jul 2, 2019

Stayed 1 night in Jun 2019

4/10 Poor

Abdul

Jun 25, 2019

Disliked: Staff & service, property conditions & facilities

Our Stay at BAGUSS

TV Channels not fully available based on the hotel info. Not sure whether bed sheets or pillow cases were replaced. But, found ants under the pillow. And, wi-fi was only found to be ok during the second day of stay. Reserved 2x queens + 1x roll-over. But, got 1x king + 2x singles

Stayed 2 nights in Jun 2019

2/10 Terrible

Avijit

Jun 13, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish place & service; must be delisted

Three and half stars? This place does deserve to be 2 stars also. Sites must delist it. It’s an old small building in an area of JB where there’s nothing to do around barring few restaurants. The family room bathroom doesn’t have door lock.. is that supposed to be sexy? In a family room? Room is basic, corridor is narrow and dirty. But all above are yet not the biggest problem. It’s the service. Breakfast has just four items and by 930am one of them finishes and no refill. One of the day’s there was no bread for breakfast .. as they said bakery guy didn’t deliver today. The housekeeping staff are rude loud and utterly inefficient. It took us four phonecalls yet no one delivered the toothbrush kit. Finally I had to search and go into their inventory room and take from there. Toilet rolls not kept two phone calls and yet not delivered. At checkin time, we reached 1:30pm but the guy kept saying checkin only 3pm.. hardly hotel had 30% capacity full but he kept saying only 3pm. On a weekday in a family room of two queen beds, in a secluded hotel, you can expect zero occupancy. We were a family and that reception area has no comfortable seating place. The guy cudve said ok for family room I will try to give by (2pm) but he kept saying like a tale recorder only 3pm. So what happens, since he told the same to everybody, soon at 3pm all customers came and checkin process had a small queue. All to be handled by one inefficient guy.Wifi at this hotel was v ordinary.TV reception vpoor

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

May 26, 2019

Stayed 1 night in May 2019

2/10 Terrible

ChengTan

May 7, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were given a room with air con unit broke down. Made a trip to the front desk to inform and we were to wait for repair man to repair in the same room. Until much time later , realised not able to repair, we made another trip down to change room, 2nd room was also with aircon unit broken down. Finally we were given a family room but air con was very weak, made a total 3 trips to the front desk to settle stay in. Poor manpower issue, communication issues and also facilities issue. Will not come back again

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

May 7, 2019

Stayed 1 night in May 2019

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Baguss Hotel and Serviced Apartment

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