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라마다 바이 윈덤 주노 여행 후기

3 out of 5
라마다 바이 윈덤 주노
375 Whittier St, Juneau, AK

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 700개 이용 후기 중 198개" "
평점 8 - 좋아요. 700개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 700개 이용 후기 중 143개" "
평점 4 - 별로예요. 700개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 700개 이용 후기 중 35개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

David 님, Ladysmith

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a run down hotel , I paid almost $1000 usd for 2 nights and they didn't even clean the room , the chairs are falling apart, the bathroom door dosen't close or lock , you stick to the floor when you take your shoes off ( cleaning supplies? ) it is just a run down hotel and i would not recommend it to anyone, but the pub was good as was the breakfast restaurant.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all of it good
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Georgia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

clarissa

좋아요: 직원 및 서비스
This worked fine for our purposes. The room is big and has tons of storage. The whole place felt a bit dingy. Super good location for museum and capital !
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Benjamin

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night in Juneau
We were very happy with our stay at Ramada by Wyndham.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice spot in Juneau
Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!
2023년 9월에 1박 숙박함

4/10 - 별로예요

Louis

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Terrible room
This place caters to the cruise industry so book through them unless you want a basement level room with no elevator (that was hard on my elderly husband). The room was spacious but the refrigerator buzzing at night required unplugging. Not the best hotel experience although the staff was cheerful and accommodating.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older Hotel but very clean. Staff was very friendly and helpful.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

JOSE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

JB

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good location
2023년 9월에 2박 숙박함

8/10 - 좋아요

Wendy

가족 여행
좋아요: 편의 시설/서비스
The property is very centrally located and convenient to everything within walking distance. It was disappointing that there wasn’t transportation to and from the nearby airport The lady at the desk was friendly and helpful
2023년 9월에 1박 숙박함

4/10 - 별로예요

Sandra

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude. We wanted to change rooms as the first room we were given, 101, was terribly musty adn would trigger my asthma.. the front desk clerk told me that I picked the wrong vacation destination as Alaska is humid and cold… They said that since I booked via Expedia I could only get that type of room on the lower level. Went back and spoke to the manager and finally she changed our room, still on the lower level but at least it wasn’t musty.

8/10 - 좋아요

Gianandrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In addition ... The kindness and professionalism of the dining room staff. The capacity of the staff in the rooms. The space in the room. the brightness of my room. Perhaps a little less the carpet on the floor which could be an accumulation of dust if it is not treated daily.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chris makes thus place a 5 Star!
During my unforgettable stay at Ramada Wyndham in Juneau, Alaska, I was treated to an exceptional experience that exceeded all expectations. One of the standout highlights was the impeccable customer service provided by Chris, she was so knowledgeable and thoughtful. Her dedication to making my stay memorable was evident through her insightful recommendations and personable understanding of the area. She went above and beyond to ensure I had all the information I needed to fully enjoy the beauty of Juneau, and not from just "touristy" recommendations. I've recommended family to stay here, and even they have raved at his wonderful Chris is! All of the staff seem to be commited to creating a comfortable and welcoming place you want to return to. The restaurant is really good, locals eat there it's more than just a hotel restaurant, and on weekends they have an amazing brunch. The views from my hotel room were absolutely breathtaking, showcasing Douglas Island with the channel within view. I could drink my Kuerig coffee and relax each morning sitting in a comfy chair at the huge window in my room, enjoying the mountains and boats going by. The hotel's is close to downtown and I loved being able to walk places, including the museum right next door, and Foodland, the downtown grocery store, for coffee and fruit and some great salads. This is my place of choice to stay at when I visit Juneau. Once you stay here, you'll feel the same.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marc

2023년 8월에 1박 숙박함

8/10 - 좋아요

DAVID 님, Townsend

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

8/10 - 좋아요

Cynthia

2023년 8월에 1박 숙박함

8/10 - 좋아요

Scott

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Natalie

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Susan

가족 여행
we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly
2023년 7월에 5박 숙박함

8/10 - 좋아요

Erick

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, comfy bed, great staff.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice safe place to stay.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice, clean and roomy room. Had refrigerator, microwave & coffee maker with supplies. Nice bedding. Hotel is very dated. I know Alaska costs are high, but this room was more than I like to pay.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Definitely an older property
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Cary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk very helpful
2023년 5월에 1박 숙박함
답변 제공: JessicaM 님, 2023년 5월 31일
Thank you! we appreciate you staying with us and we hope you enjoyed our trip to our capital city!

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: JessicaM 님, 2023년 5월 26일
Thanks for the awesome score!

10/10 - 훌륭해요

Coral

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the food and bar, staff was friendly and very helpful. Love the proximity to the State Museum and downtown. Disappointed there is no airport shuttle. Had a great stay!
2023년 4월에 4박 숙박함
답변 제공: JessicaM 님, 2023년 5월 26일
Thank you for your kind comments! Thanks for staying with us!

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 5박 숙박함

10/10 - 훌륭해요

Van

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Deborah

별로예요: 숙박 시설 상태 및 시설
The staff was friendly and the front desk helpful. The Windham is not maintaining the hotel well; the building needs refreshed. Walls were patched but not repainted. There was a lot of litter outside the building and the pavement needs redone. No one came to clean the room or make the bed during my stay. There was no shuttle, adding $60 to the cost of my stay.
2022년 10월에 2박 숙박함

8/10 - 좋아요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a one bedroom suite that met our needs to a “T”. The staff was super friendly and accommodating!
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

KEITH

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sharon L. 님, Cottonwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for walking to most of downtown and the dock area. The restaurant in the hotel was a great way to start or end the day!
2022년 9월에 5박 숙박함
답변 제공: JessicaM 님, 2022년 9월 19일
Thank you and happy to hear you enjoyed your stay with us!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasant room with a nice view.
2022년 9월에 4박 숙박함
답변 제공: JessicaM 님, 2022년 9월 19일
Thanks David, happy to hear you enjoyed your stay with us!

4/10 - 별로예요

Jordan

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was definitely updated since the last time I was there. The space I received for the price was excellent.
2022년 7월에 1박 숙박함
답변 제공: JessicaM 님, 2022년 9월 19일
Working on more upgrades this winter, come see us again!

4/10 - 별로예요

Howard

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gloomy decor dirty and poorly maintained
2022년 8월에 1박 숙박함
답변 제공: JessicaM 님, 2022년 9월 19일
Thank you for the feedback we are working hard this winter on upgrades and more training for all staff.

4/10 - 별로예요

SCOTT

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Avoid if any other option available
Looks like it hasn’t been updated in 50 years. Halls smell musty and rooms of lingering/old cigarettes (even though supposedly “non smoking.” Given room on one level down from lobby…with no elevators to that level. (If you’re older and rely on wheels to move your suitcases, you’re out of luck as no one to help. To get any ventilation in room, need to open windows…but screens had holes and opened to alleyway (photo). Huge security risk
2022년 7월에 2박 숙박함
답변 제공: Doug Andrew 님, 2022년 7월 19일
Scott we are sorry you didn't enjoy your stay. The lower level rooms are economy rooms. If you come again we have very nice upper floor rooms and if you let me know we will upgrade you for free. Thank you Doug Andrew Owner

4/10 - 별로예요

Jessica

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Super disappointed. There was garbage left in the room, hand prints all over the windows, someone’s water cup was left next to the bed… we ended up not staying because we felt it wasn’t clean. Would not recommend this hotel.
2022년 7월에 1박 숙박함
답변 제공: Doug Andrew 님, 2022년 7월 19일
Jessica, We are sorry you didn't enjoy your stay with us. We will pass this on to our housekeeping staff. We have very nice rooms in the upper floors and if you come again we will be more than happy to upgrade you if you let me know ahead of time and we have availability. Thank you Doug Andrew Owner

4/10 - 별로예요

실제 이용하신 고객

Poor service, dated look and feel
This was definitely not worth $360 a night! More like $100. This is essentially a motel in look and feel. Service: Front desk staff were not at the desk on several occasions. When I was trying to check out, I shouted "hello" several times, checked in the restaurant, called down a flight of stairs, and finally noticed that the person was outside smoking a cigarette. Surely he could see me through the door as I was calling down the stairs and into the restaurant in clear view. He also made multiple attempts to ask me questions that were none of his business, like where I was going when I left the hotel one night. Room: had clearly not been vacuumed after the last check-out, as the area under the desk had multiple chunks of chocolate candy underneath it, which I only discovered when my feet hit them. Yay, chocolate on my socks. :( If it wasn't vacuumed, I wondered if there were other shortcuts being taken on cleaning. During the time of the most contagious variant of COVID yet, this wasn't comforting. The fan that was left in the room was broken, so I had to request a new one. The fans are needed because there is no air conditioning (though to be fair, there's no a/c in just about any hotel in Juneau because it's so rarely needed). Infrastructure: elevator is glacially slow - take the stairs if you are able. Crumbling asphalt in parking lot, dated look. This place might have been lovely in 1983. Not so much now.
2022년 7월에 2박 숙박함
답변 제공: JessicaM 님, 2022년 7월 27일
Thank you for your feedback, we like to know where we can improve and will relay this feedback to the proper staff members.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Good location to visit Juneau Disappointed that restaurant was closed at 2 pm on July 4th, very rough finding dinner that night. Front desk people very helpful
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very big room with a comfortable bed.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Arlan 님, Queen Creek

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Bethany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great people help make your stay pleasant
The staff was amazing. They provided excellent service before I arrived answering my questions. During my stay they made every interaction pleasant and always asked how my day was going. I admitted to them that I had stayed there 11 years ago to a not so good experience, but they have made it better and better each time I stay and this was by far the best experience I have had with them. Plan to stay with them every time I visit Juneau.
2022년 6월에 2박 숙박함
답변 제공: JessicaM 님, 2022년 6월 30일
Thanks Bethany, we hope to see you soon!

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area and good location for tourist spots.
2022년 6월에 2박 숙박함
답변 제공: JessicaM 님, 2022년 6월 30일
Thank you! We love our beautiful capital city and glad you enjoyed your time here.