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“Very responsive friendly staff, great accommodation at a reasonable price central within walking distance to shops etc. ”

“There are two Kakwele Lodges. The one we stayed at was further from the airport in a back street of Lusaka, about a 20 minute drive. We were charged $15 for each of the 4 journeys to and from the airport, which I considered to be excessive. The room at the lodge was adequate, but a little cramped (especially the shower). Lighting was dim with no bedside or desk light. There were broken loose tiles around the small pool. Service was friendly but less than prompt. Although we had only one of...

“It was good, but we had planned for a 0700 game drive and when we arrived none were available. Ants were in the sugar, when we ate breakfast ”

“The staff were excellent, the one who stood out was lady at reception Edna. Keep it up. Rooms were ok, a suggestion to add a non slippery mat just outside shower and toilet. Night Receptionist requires customer care training”

“Great location. Friendly staff.”

“The staff really makes you feel like you are a valued guest. The shopping centre is nearby within walking distance.”

“I booked in advance and paid in full. When I arrived there was no record of my booking. So I was turned away having to pay additional taxi fares a search for a new hotel having already paid for this one. I hope at the very least for a full refund. The virtual support was hopeless.”