Thank you for sharing your experience Pearl. We strive to make sure each stay is exceptional and will use this information to improve our guest experience. Thank you for your valuable feedback.

Thank you for sharing your experience. We are so sorry this stay fell short of expectations and would love the opportunity to speak with you directly. If you could, please call the hotel and ask for Lacey so we can address this issue.

Hello Santana, thank you for sharing. We are so sorry this was your experience. Please reach out to us here at the hotel.

Thank you so much for taking the time to share your experience. We are thrilled you enjoyed your stay and look forward to hosting you again!

Hi Shallan, thank you for sharing your experience. We're glad you enjoyed! Due to our location with the mall and its traffic we do secure all side doors to ensure guests safety, making them only accessible by room key. We apologize for the inconvenience.

Thank you so much for taking the time to share your experience. We are thrilled you enjoyed your stay and look forward to hosting you again!

Thank you for the review!

Thank you for the review Rosemary, we hope to see you again!

Thank you so much for taking the time to share your experience. We are thrilled you enjoyed your stay and look forward to hosting you again!

Thank you so much for taking the time to share your experience Barbara. We are thrilled you enjoyed your stay and look forward to hosting you again!

Thank you for the review!

Thank you for sharing your review, we hope to host you again!

Thank you Betty, we are always looking to better ourselves and appreciate your feedback. I hope you'll find continued improvements as you stay!

Thank you for the review Dillon!

Thank you for sharing your experience. We strive to make sure each stay is exceptional and will share this information with our security to ensure this is remedied. Thank you for your valuable feedback!

Thank you for sharing your experience, William. We strive to make sure each stay is exceptional and will use this information to improve our guest experience. Thank you for your valuable feedback.

Thank you for sharing Allison! We are so happy you and puppers enjoyed your stay with us!

Hi Shawna, we're so happy to hear you enjoyed your stay with us, please visit again!

Thank you so much for taking the time to share your experience Janine. We are thrilled you enjoyed your stay and look forward to hosting you again!

Hi Sidney, thank you for taking the time to share your experience. We are so thrilled you enjoyed your stay and we hope to host you again!

Thank you so much for taking the time to share your experience Natasha. The incidental hold could take 3-5 business days to drop off, give us a call if this has passed. We are thrilled you enjoyed your stay and look forward to hosting you again!

Thank you for sharing your experience Patrick. We are sorry this stay fell short of expectations and would love the opportunity to speak with you directly. If you could, please call the hotel and ask for Lacey so we can address this issue.

Hi Charles, we are so glad you enjoyed your stay with us. Thank you for taking the time to share your feedback!

Thank you, Scott, for taking the time to share your experience. We are thrilled you enjoyed your stay and look forward to hosting you again!

Thank you so much for taking the time to share your experience. We are thrilled you enjoyed your stay and apologize for the inconvenience with the pool maintenance.

Thank you for the review!

Thank you for sharing your feedback. At this time stayover service is by provided by request, I apologize this was not better communicated. Please know we are more than happy to provide stayover cleaning and are very sorry this stay fell short of expectations.

Hi Kelsey, thank you for sharing your experience. I'm very sorry this stay fell short of expectations. While unavoidable situations arise, you should always feel heard and valued as our guest. I would love the opportunity to speak with you directly about your stay. If you would, please call the hotel and ask for Lacey.

Hi Wade, thank you for sharing your experience. We are so sorry this stay fell short of expectations and would love the opportunity to speak with you directly. If you could, please call the hotel and ask for Lacey so we can address this issue.

We're so happy you enjoyed your stay and thank you for the positive feedback!

Hi Karen, thank you for taking the time to share your experience. We will be looking into the issues you shared. Please never hesitate to reach out as we'd love the opportunity to correct any oversight while you're our guest.

Hi Iris, I wanted to thank you for taking the time to share your experience with us. We're thrilled you enjoyed and hope to have you back again soon!

Thank you for sharing your experience Holly, please let us know if there is anything we can do to make future stays more pleasant.

Dear Robert,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall and we apologize for any upkeep or cleanliness concerns during your visit. These matters are incredibly important to us, so we will be sure to have our team look into your comments further. Please consider giving us another chance soon; we're confident that we can impress you.

Thank you for the positive feedback Coreen