Family Suite | Minibar, in-room safe, desk, iron/ironing board
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Reviews of Oak Ray Serene Garden Hotel

3 out of 5
Oak Ray Serene Garden Hotel
189, Rajapihilla Mawatha, Kandy

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice with good family room option
We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.

4/10 Poor

Verified traveler

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.

8/10 Good

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Przemyslaw

Liked: Cleanliness, property conditions & facilities

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。

6/10 Okay

Richard, Shanghai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service, standard facilities.
The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.

8/10 Good

Verified traveler

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint men mycket oljud.
Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.

10/10 Excellent

Myooran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima
Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.

6/10 Okay

Verified traveler

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.