7 개의 레스토랑, 점심 식사 제공

애머리스타 카지노 호텔 캔자스시티 여행 후기

4 out of 5
애머리스타 카지노 호텔 캔자스시티
3200 North Ameristar Drive, Kansas City, MO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 532개" "
평점 8 - 좋아요. 1002개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 109개" "
평점 4 - 별로예요. 1002개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 41개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Gregory 님, Box Elder

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Parking garage is on the other end of casino from the hotel. The mattress had a lot of give to it. The checkin person was rude when I questioned about the additional venue tax because I didn’t understand what she rambled off. It was very quite as nothing was going on there.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Claudia 님, Wichita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 3월 7일
Thank you for the five stars, Claudia! We are delighted to see your recent trip to Ameristar Kansas City met expectations, and we can't wait to welcome you as a guest again in the future!

10/10 - 훌륭해요

Coby

2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 3월 7일
Thanks for the great review, Coby! We are thrilled to see your recent experience at Ameristar Kansas City hit the mark during your stay. Come back again soon!

10/10 - 훌륭해요

susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fun going to the casino and eating there.
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 3월 1일
We love to hear it, Susan! Thank you for taking the time to share a five-star review from your recent stay at Ameristar Kansas City. Come back again soon!

8/10 - 좋아요

Elisha

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 3월 1일
Thank you for the positive review, Elisha! We are pleased to see your stay at Ameristar Kansas City was an overall positive experience, and we hope to deliver a five-star time upon your next visit!

8/10 - 좋아요

Murray

연인과의 여행
좋아요: 청결 상태
Trashy people gambling. Begging for cigarettes, following us around. Bars closed in casino.
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 27일
Murray - Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice. The staff were great
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 27일
Mark - We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet.
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 27일
Kayla - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

6/10 - 괜찮아요

Tonja

단체 여행
별로예요: 편의 시설/서비스
No microwave.
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 16일
Tonja, thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

8/10 - 좋아요

MTamanika 님, Newark

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No room service despite a five day stay.
2024년 2월에 4박 숙박함
답변 제공: Chris J 님, 2024년 2월 16일
Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved that we could stay in one place for the casino and food in the hotel. We will be staying here again when we travel back to KC. ♥️💛
2024년 2월에 2박 숙박함
답변 제공: Chris J 님, 2024년 2월 16일
Becky, we are so glad you had a great experience with us. We look forward to seeing you again soon on your next trip to Kansas City!

8/10 - 좋아요

Vanessa

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place really needs to be updated. From the carpet to the dated furniture and ancient staff. Shower floor was dirty, stained carpet, atms were down... Staff was not very friendly and avoided eye contact. Not impressed by anything here..
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 16일
Vanessa, thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Chris J 님, 2024년 2월 16일
Jenny, thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 - 훌륭해요

Jade

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower was dirty there was a plastic shaving cover in there when I took my first shower
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 2월 9일
Thank you for your review. We regret to see some aspects of your stay did not meet expectations, but we are pleased that your overall experience was a positive one. We hope to welcome you as a guest again soon!

4/10 - 별로예요

Charlie

가족 여행
별로예요: 편의 시설/서비스
Food was bad tased like it came out of a can
2024년 2월에 2박 숙박함
답변 제공: Chris J. 님, 2024년 2월 9일
We regret to see your time at Ameristar Kansas City did not meet expectations. If there are further specifics to share that might help improve future visits, we encourage you to reach out via the Contact Us page on our property website.

10/10 - 훌륭해요

Steve

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 2월 9일
Thanks for the five stars, Steve! We value your patronage and feedback, and we are pleased to have delivered a five-star experience upon your recent stay. Looking forward to your next reservation.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 2월 9일
We appreciate the five stars, David! Thank you for staying with us at Ameristar Kansas City and for taking the time to share positive feedback from your experience. We hope your next stay at Ameristar is just as great as your last!

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice casino, much bigger than I expected
2024년 2월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 2월 5일
Appreciate the kind words, Todd! Thanks for staying with us and for taking the time to share your experience. We look forward to your next visit to Ameristar Kansas City!

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very enjoyable stay!
2024년 1월에 2박 숙박함
답변 제공: Chris J. 님, 2024년 2월 5일
We love to hear it! Thanks for taking the time to share positive feedback from your recent stay. We hope your next trip is just as great as your last!

10/10 - 훌륭해요

quanitta

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and peaceful
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 31일
Thank you for the kind words! We're pleased that our standard for cleanliness and a pleasant gaming atmosphere helped make your stay a five-star experience. Looking forward to your next reservation!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was super nice!
2024년 1월에 2박 숙박함
답변 제공: Chris J. 님, 2024년 1월 31일
That's what we like to hear, Lisa! Thank you for taking the time to share kind words from your recent stay. We hope your next visit to Ameristar Kansas City is just as great as your last!

4/10 - 별로예요

Greg

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was average. No special service. A room with a bed. We expected a non smoking room. The room smelled of smoke so someone had smoked in the room. There was a lot of traffic pas our door and noise. Woke us up throughout the night.
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 31일
Greg, we regret to see your recent experience at Ameristar Kansas City did not meet expectations. We strive to deliver comfortable and pleasant hotel conditions during every stay, and we hope to use your comments to improve future experiences. If there are further details we can use to improve the next stay, we encourage you to contact us directly via our property website.

6/10 - 괜찮아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 31일
Thank you for staying with us at Ameristar Kansas City. We hope to deliver a five-star experience upon your next visit.

10/10 - 훌륭해요

bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facility.
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 25일
We appreciate the kind words, Bob! Thank you for staying with us at Ameristar Kansas City and for taking the time to share your review. We hope your next trip is just as great as your last!

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 24일
We appreciate the five-stars, Timothy! Thank you for staying at Ameristar Kansas City. We are thrilled that your experience met expectations, and we can't wait to welcome you as a guest again in the future!

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 24일
Thank you for staying with us, Gina, and for taking the time to share positive feedback from your recent visit to Ameristar Kansas City. We are delighted your experience was five stars, and we hope to welcome you as a guest again in the future!

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything!!!
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 18일
We love to hear it, Barbara! Thanks for taking the time to share such a great review. Here's to next time at Ameristar Kansas City!

10/10 - 훌륭해요

Harold

2024년 1월에 3박 숙박함
답변 제공: Chris J. 님, 2024년 2월 5일
Appreciate the five stars, Harold. Thank you for visiting Ameristar Kansas City. We hope to welcome you back again in the future for another excellent guest experience.

10/10 - 훌륭해요

Vickie

가족 여행
We liked everything about the hotel and casino.
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 8일
We love to hear it, Vickie! Thanks for taking the time to share kind words from your positive experience at Ameristar Kansas City. We hope to welcome you back soon for another five-star stay!

10/10 - 훌륭해요

LESSLIE

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 8일
We appreciate the five stars! Thank you for staying with us at Ameristar Kansas City and for taking the time to share five stars from your experience. Come back again soon!

10/10 - 훌륭해요

chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 8일
Thank you, Chad, for taking the time to share five-star feedback from your recent stay at Ameristar Kansas City! We are delighted that your experience met expectations, and we hope your next stay is just as great as your last!

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 8일
Thank you for the five-star feedback, Martha! We are thrilled that your recent stay with us at Ameristar Kansas City met expectations, and we look forward to welcoming you back again in the future!

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 2일
Thank you for the five stars, Amy! Your feedback and patronage are appreciated. We're pleased to see your experience at Ameristar Kansas City met expectations, and we look forward to your next stay!

8/10 - 좋아요

Roger

2023년 12월에 2박 숙박함
답변 제공: Chris J. 님, 2024년 1월 2일
Appreciate the feedback, Roger! Thank you for staying with us at Ameristar Kansas City. We are pleased your overall experience was a positive one, and we look forward to your next visit!

2/10 - 너무 별로예요

Carla

별로예요: 직원 및 서비스, 편의 시설/서비스
When I checked out of my room. I was charged $500. It took me 4 phone calls before I was told that I broke the tv, but they could not tell what about it was broken about. When we checked out the tv was working fine. I have called all day to try to talk to a supervisor, but no one will answer, much less return my call. This was a yearly trip here, but I will never step foot into their casinos again!
2023년 12월에 2박 숙박함

4/10 - 별로예요

Steve

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Complete bs to drop (a lot, they made me remove the actual hundred and twenty room rate numerically) on a room fully intending to have dinner, drinks, and gamble. We got none of the above. Didn’t know every restaurant closed at 10pm , and the guy at the taco place was a rude dicc about it at 9:45, as was the front desk “host”. So, we got no dinner, no drinks, and as a result, I kept my money in my pocket and didn’t gamble a cent. Just went back to my room and contemplated the waste of money…
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 28일
Thank you for sharing your review. We regret to see some aspects of your stay did not meet expectations, and we hope to use your comments to ensure future experiences are improved. If there are any further concerns, we encourage you to contact us directly via the Contact Us page on our property website.

10/10 - 훌륭해요

Christina 님, Cedar Rapids

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 26일
We appreciate the five stars, Christina! Thanks for sharing feedback from your recent stay at Ameristar Kansas City. We hope your next visit is just as comfortable as your last!

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and classy environment. Staff was nice and enjoyed the sports bar.
2023년 12월에 4박 숙박함
답변 제공: Chris J. 님, 2023년 12월 28일
Thank you for the kind words, Patrick! We're pleased that the guest service, atmosphere, and dining options helped make your stay a five-star experience. Come back again soon!

8/10 - 좋아요

E

2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 26일
Thank you for staying with us at Ameristar Kansas City! We are delighted to see your overall experience was a positive one, and we hope to welcome you as a guest again in the future for another pleasant stay.

8/10 - 좋아요

Thomas

Large rooms and plenty of dining options
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 26일
Thank you, Thomas, for sharing a great review from your recent stay at Ameristar Kansas City! We are pleased to see the hotel amenities and dining options helped make your visit a positive experience. Come back again soon!

10/10 - 훌륭해요

Dayne

2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2024년 1월 18일
Thank you for sharing five-star feedback from your recent stay at Ameristar Kansas City! We are delighted your visit was a positive one, and we hope to welcome you back in the future for another great experience.

8/10 - 좋아요

Rajaram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 19일
Thank you for staying at Ameristar Kansas City! We are delighted to see your overall experience was a positive one. We hope to welcome you back in the future for another great time!

10/10 - 훌륭해요

Shauna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 20일
Thank you, Shauna, for taking the time to share positive feedback from your recent stay at Ameristar Kansas City. We hope to welcome you as a guest again in the future!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay in KC. Sports Grill could have been open a little later after a home Chiefs game though.
2023년 12월에 2박 숙박함
답변 제공: Chris J. 님, 2023년 12월 18일
Thank you for the five-star review! We appreciate your patronage and feedback, and we hope to use your comments to make the next visit that much better! Come back again soon!

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 18일
Thanks for the five-star feedback, Colleen! We are delighted to see your recent stay at Ameristar Kansas City met your expectations, and we're already looking forward to your next visit!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not much to do for family.
We remember there being a movie theatre and arcade, a big buffet and an ice cream shop. Nothing now. We brought our kids and were regretful.
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 18일
Thank you for your review. We regret to see your recent stay at Ameristar Kansas City did not meet expectations. For up-to-date information on our dining options and amenities, please visit our official website! We hope to use your comments to help improve future experiences. Thanks again for your patronage.

10/10 - 훌륭해요

Heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 18일
Thanks for staying with us, Heather! We are thrilled that your recent time at Ameristar Kansas City was a 10-out-of-10 experience. Come back again soon!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five star hotel
This hotel was perfect in all ways. I will stay there again for sure
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 15일
We love to hear it, Steven! Thanks for taking the time to share a stellar review from your recent stay at Ameristar Kansas City We are already looking forward to welcoming you as a guest again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend Ameristar Casino Hotel KC, MO
My wife and I stayed for a 3 day weekend. The hotel and staff were great. Very comfortable bed. My wife has back issues and this was the first hotel mattress she slept well on. Ate at 3 restaurants. SUGO for breakfast was excellent. Food was good and service outstanding. KC Chop House. Pricey but worth it. Food and service was excellent. Amerisports Brew Pub had drinks there 3 nights. The service was excellent and the bar tenders were very friendly. We ate dinner there one night and the food was good but the service was slow. The one thing that stood out was not one of the servers, buss help or the guy seating the customers smiled or said one kind or positive word to us. It was if they were all just miserable and unhappy to be there. Went to the bar afterwards and the bar tenders were cheerful and glad to see us.
2023년 12월에 3박 숙박함
답변 제공: Chris J. 님, 2023년 12월 15일
Thank you, David, for taking the time to share thoughtful comments from your recent experience at Ameristar Kansas City. We are thrilled to see much of your stay, including our newest culinary experience, KC Chop House, was an overall positive time, and we hope to use your review to make your next stay even better! Thanks again for staying at Ameristar Kansas City.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chris J. 님, 2023년 12월 11일
Thanks for the five-star feedback, Karen! We are delighted to see your recent stay at Ameristar Kansas City met expectations, and we can't wait to welcome you back as a guest in the future!