스위트, 금연 | 고급 침구, 책상, 암막 커튼, 다리미/다리미판

컴포트 스위트 스피드웨이 - 캔자스 시티 여행 후기

2.5 out of 5
컴포트 스위트 스피드웨이 - 캔자스 시티
3000 N. 103rd Terrace, Kansas City, KS

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 490개" "
평점 8 - 좋아요. 1002개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 95개" "
평점 4 - 별로예요. 1002개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 26개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Soomin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
시설이 전반적으로 오래된 듯합니다. 히터 소리도 너무 컸고요. 방은 넓어서 쾌적했습니다.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Devin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location & enjoyed it being pet friendly for our family.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Rechelle

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They said pet friendly on website but do kot allow cats only dogs. They are supposed to cancle our reservation due to tehir policy change. It supposidly changed last week...
2024년 4월에 1박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Dustin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay overnight!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Whitney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Gerald

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good time and the staff was awesome
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Exceeded our expectations. Georgia and Jeff were amazing and the rooms were clean and large. Breakfast was great!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Maria

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스
It's a drive to any restaurant!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Toni 님, Downs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay!!peopke were amazing and very helpful
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New stop for us! Friendly, convenient accessible
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Pam

단체 여행
The guy at check in was very friendly and kind. The beds were very comfy! The continental breakfast was good!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Monica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When I went to check in, I was not acknowledged. I stood while she spoke in the phone. Never looked up, never acknowledged me standing there. Customer service goes a long way. Even eye contact to acknowledge I was standing there. Unprofessional. Then both times I went down stairs she was outside smoking instead of at the desk.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스
Airline got cancelled, by them, and hotel wouldnt even consider refunding us for a Monday night. Flat out "no." Pretty rude and inconsiderate as a business policy.
2024년 3월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
dear John,Thank you for Choosing Comfort Suites Speedway- Kansas City. We apologize for any inconvenience caused by our refund policy. While we strive to accommodate our guests' needs, our policies are in place to maintain fairness for all. Your feedback is important, and we will review our procedures to see if improvements can be made. Thank you for bringing this to our attention.

10/10 - 훌륭해요

atina

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

N.J.

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear N.J,Thank you so much for your excellent rating and for choosing Comfort Suites Speedway- Kansas City, for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

10/10 - 훌륭해요

Janet

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that this is close to speedway but not so close that you are affected by traffic of all the attractions.
2024년 3월에 2박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Janet,Thank you so much for your excellent rating and for choosing Comfort Suites Speedway- Kansas City,for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

8/10 - 좋아요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We like the nice location.
2024년 3월에 3박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Jeffery,Thank you for choosing Comfort Suites Speedway Kansas City and for sharing your experience with us. We're glad to hear that you found our hotel to be a good value and that you appreciated the recent updates. We look forward to welcoming you back for another enjoyable stay in the future.Warm Regards

4/10 - 별로예요

Kara J.

단체 여행, 가족 여행
Fire alarm going off was so loud in the rooms and even louder in the the hallways. Not to mention false alarm at 10:30 at night.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Marsha

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, first glance very pleasant arrival and staff were amazing and helpful. Walls are super thin and you can hear EVERYTHING….we were on the second floor so we heard every single person using the elevator all night long, we know the customer next to us has a chronic cough, the could hear the driver’s on the road outside hitting the rumble strips for crossing over the lines. So not a peaceful sleep at all. Maybe 3 hrs max were achieved. Breakfast was rough, the tops of the eggs were crusty, there was no scoops for cereal, the bananas were brown, none of the waffles makers were prepped and ready to go, the syrup container had cold syrup, overall not very prepped when beginning my morning (we went down over an hour after breakfast had started).
2024년 3월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Marsha,Thank you for choosing to stay at Comfort Suites Speedway- Kansas City, and for sharing your feedback with us. We're delighted to hear that you found your arrival pleasant and our staff amazing and helpful.However, we're truly sorry to hear about the noise disturbances you experienced during your stay. Your comfort is our top priority, and we apologize for any inconvenience caused by thin walls and external noise. We will take steps to address these issues to ensure a more peaceful environment for our guests.Additionally, we apologize for the shortcomings you encountered during breakfast. Rest assured, we will review our breakfast preparation procedures to ensure a better experience for our guests in the future.Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,

6/10 - 괜찮아요

Courtney

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was just average. Wasn’t awful but there were some sketchy looking things like the taped up room numbers on the doors and the trim pulled away from the wall around the doors. The front desk lady after hours was kind of rude. Door lock was cracked and room phone didn’t work very well. But the lady who checked us in was super nice and the room we stayed in was decent.
2024년 3월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Courtney,Thank you for choosing Comfort Suites Speedway Kansas City and for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We appreciate your honesty in pointing out areas where we can improve, such as the taped-up room numbers, trim issues, and the condition of the door lock and room phone. Rest assured, we will address these issues promptly to ensure a more pleasant experience for our guests in the future.We're glad to hear that you found the check-in experience pleasant and that you were satisfied with the room. However, we apologize for any interaction with our after-hours staff that fell short of our usual standard of hospitality. We will address this matter with our team to ensure consistent and courteous service at all times.Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

4/10 - 별로예요

Kip

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overpriced for what we got.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Timothy

2024년 2월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Timothy,Thank you so much for your excellent rating and for choosing Comfort Suites Speedway- Kansas City, for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

8/10 - 좋아요

William

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Constance

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was noisy and smelled of Marijuana. Staff was nice and the motel was very clean.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes
2024년 2월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Jose,Thank you so much for your excellent rating and for choosing Comfort Suites for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Lauren,Thank you so much for your excellent rating and for choosing Comfort Suites for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

8/10 - 좋아요

Micah

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was happy to see the room truly looked like the pictures not the typical pictures taken from the perfect angle
2024년 1월에 3박 숙박함
답변 제공: Bijal Barot 님, 2024년 3월 20일
Dear Micah,Thank you so much for your excellent rating and for choosing Comfort Suites for your stay! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,

6/10 - 괜찮아요

Steven

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A warm welcome in severe weather!
Our visit to KCK was to see family to celebrate several birthdays. Our arrival was in snowy, windy and bitter cold temperatures. Hot beverages available 24/7 in the lobby and great heat in our room made the visit feel like home. Would stay again when in the area. FULL breakfast too provided something for everyone! Staff very helpful and attentive.
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

John

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This motel is in bad need of an upgrade - very dingy and not well taken care of. Elevator made weird noises - almost afraid to ride in it. We were there in the middle of a cold snap and there was a ton of salt residue in the lobby that they never made an effort to clean. We will not stay here again!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Delicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

4/10 - 별로예요

Caleb

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Theodore

Free Breakfast Good! Room Clean!
2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Janiyah

가족 여행
별로예요: 직원 및 서비스
The front desk staff, Georgia, was very rude. Me and my daughter were going there to spend a night away from family as a girls night. She found it very suspicious that my daughter was the one who booked the hotel, I didn’t think it was that big of a deal because it didn’t say she had to be a certain age when booking. She proceeds to ask me for my tag number, most likely because she thought I was going to leave my 18 year old there to “party”. After I gave my tag number, I asked her why they asked for my tag number and she ignored my question and gave us a room number. My daughter did not like Georgias attitude or the way the room smelled like cigarette smoke. My daughter was so uncomfortable that she just wanted to go home. I went back at around 10pm to check out because I just didn’t want to deal with it in the morning. Once I stated that I wanted to check out, Georgia says’ “that’s odd.” I really wish my daughter didn’t have to experience being treated like that when she did nothing wrong.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jumal

2023년 12월에 2박 숙박함

4/10 - 별로예요

Sarah

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

Lana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bernard

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Leidy Johana Torres

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Leslie

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid for a suite, but it was a handicapped suite. Next day, they moved us to smaller room. They were nice about it. Thought maybe I’d get a little discount, but since I went thru Expedia, they weren’t able.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jason

2023년 12월에 1박 숙박함

8/10 - 좋아요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Secluded Hotel
The stay was really good, check-in was smooth.
2023년 12월에 3박 숙박함