Dear Jill,Thank you for staying with us and sharing you feedback. Please accept my sincerest apolgoies for the inconvinience. Ths is very unlike of our property, we upkeep our rooms and amenities. I will look into the issues mentioned in your feedback and make sure to get it addressed. I hope you will give us a second chance to serve you. Please feel free to contact me if there is anything I can assist your with.Warm Regards,Meera Piprottar General Manager

Thank you! We greatly appreaciate it. -Best Western Kendallville Inn.

Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

Dear Amilcar,On behalf of our entire team I sincerely apolgize for not exceeding your expectations. Please give me some additional detais so that we can use it to better ourself. We hope you will give us other chance to have you expereince our gunuine hospitality.We thank you for your valued feedback.Thank you!

Dear Stephanie,Thank you for staying with us and sharing your feedback. I am glad you liked our cleaniliness. Please accept my sincerest apolgies for the inconviniece. I will share your concern with our team to make sure it gets addressed. Please feel free to contact us if there is anything we can assist you with your lodging needs.Warm regards,

Dear Melean,Thank you for staying with us and sharing your fanstatic feedback. I am thrilled to know you liked our clean, affordable rooms and friendly staff. I am excited to share that we are upgrading our mattresses in next two weeks. We are looking forward to seeing you during your next stay.Best regards,

Thank you for your kind compliments! We greatly appreicate it.

Dear Candice,Thank you for staying with us and providing us with your feedback. We apologize that your stay was less than satisfactory. We have noted your concerns and working with appropriate dept. to take corrective actions.Hope you will give another chance to prove our services and accommodations.