Kermen

"Gwenn at reception was amazingly helpful and courteous. I can’t say enough good things about her. Took time to work through problems with Hertz car rental. Room was clean and comfortable. My second stay in a Brit Hotel and will use them wherever possible. Rooms are basic but well maintained and have ..."

"Staff were friendly and that's about the only good thing I can say, the carpets in the common areas are filthy, there was no hot water for a shower and we were woken up at 1am by loads of drunk guests shouting. I got about 3 hours sleep. Wouldn't recommend."

"I particularly liked the staff who were all very friendly. There was one in particular who was a model employee but I have forgotten his name. He did everything. Worked at the front desk, bar, kitchen, and he was very fast. He transferred our heavy suitcases with a smile and no fuss. His employer ..."