테라스/파티오

하얏트 플레이스 키스톤/딜런 여행 후기

3 out of 5
하얏트 플레이스 키스톤/딜런
23044 US Hwy 6, Keystone, CO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 428개" "
평점 8 - 좋아요. 1001개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 140개" "
평점 4 - 별로예요. 1001개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 30개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Geunyoung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Corbin 님, 2023년 12월 21일
Thank you for choosing to stay with us at Hyatt Place! We hope we have the opportunity to welcome you back for another great stay again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
첫 키스톤 여행
처음 키스톤 여행 차 해당 숙소를 찾게 되었습니다. 차로 슬로프까지 거리는 상당히 가까운 편이고 전반적으로 상당히 만족한 편이었습니다. 12.28.2014 - 12.31.2014 이라 가격은 학생 신분으로 약간은 부담스러웠지만 약 두달정도 전에 예약을 해서 비교적 저렴하게 예약하였습니다. 서비스는 지불한 가격에 크게 벗어나지 않는 수준이었구요. 다음에 또 찾게 된다면 다시 방문하고 싶을 정도로 만족하였습니다.

10/10 - 훌륭해요

Lilibeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 2박 숙박함
답변 제공: Corbin 님, 2024년 5월 7일
Thank you for offering feedback on your stay! We're happy to hear you enjoyed the environment we have created for you travelling guests. We hope to see you again!

10/10 - 훌륭해요

Sujitra

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Alfredo 님, Denver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Corbin 님, 2024년 4월 29일
We appreciate the feedback on your stay and we're glad you had an excellent time here. We can't wait to welcome you back!

10/10 - 훌륭해요

Dara 님, san diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fantastic stay, clean rooms and very friendly helpful staff. Will definitely be back next year with the rest of the family!
2024년 4월에 3박 숙박함
답변 제공: Corbin 님, 2024년 4월 24일
We're happy to hear that you had a fantastic stay with us! We can't wait to see you again next time for another unforgettable adventure.

8/10 - 좋아요

Luming

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s convenient for me.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. We stayed here in April 2024 and price was good. Breakfast was excellent. Dining had a view and there is outside seating.
2024년 4월에 1박 숙박함
답변 제공: Corbin 님, 2024년 4월 12일
We're delighted to hear that you enjoyed our property and amenities as well as your time here! Thank you for mentioning the incredible view from the dining area. We hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Serenity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to ski lift
2024년 3월에 2박 숙박함
답변 제공: Corbin 님, 2024년 4월 7일
Thank you for taking time to leave feedback. We're glad you enjoyed your stay as well as the convenience to accessing the mountain. We hope to see you again!

4/10 - 별로예요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Said resort charge was $35 When I checked in it was 89 over and above the $160 I already paid Never stay here again Hot tubs over filled. Very disappointed and not cheap either ☹️
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Corbin 님, 2024년 4월 4일
Thank you for taking the time to offer feedback. We're glad you had a great stay and we hope to welcome you back soon!

10/10 - 훌륭해요

Jade Tedder

Loved the games and gookies
2024년 3월에 4박 숙박함
답변 제공: Corbin 님, 2024년 4월 3일
We're delighted to hear that you loved our games and cookies! Thank you for sharing your positive experience, and we hope to see you again soon for more fun and treats!

10/10 - 훌륭해요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay!!! We will definitely be back next yr, possibly bringing our dog next time!!
2024년 3월에 3박 숙박함
답변 제공: Corbin 님, 2024년 4월 3일
It's so nice to hear that you had an excellent stay. We'd be delighted to welcome you back next year, and we look forward to meeting your furry friend if you decide to bring your dog along. Thank you for choosing us, and we can't wait to host you again!

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, we like staying at this hotel because it's so convenient to a handful of ski resorts. We also like the access to ski lockers and free breakfast in the AM. Wish the dinner options around were better but overall 4/5.
2024년 3월에 5박 숙박함
답변 제공: Corbin 님, 2024년 3월 30일
Thank you for sharing your experience with us! We're delighted to hear that you find our hotel convenient for accessing multiple ski resorts and appreciate the amenities like ski lockers and complimentary breakfast. We look forward to hosting you again soon!

10/10 - 훌륭해요

Heather

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing customer service. Very clean! Lots of little touches. Amazing views from hot tub.
2024년 3월에 1박 숙박함
답변 제공: Corbin 님, 2024년 3월 28일
Thank you for taking the time to leave feedback on your stay and for noticing the efforts we go through to make your stay excellent. We hope to see you again soon to enjoy some more amazing views!

10/10 - 훌륭해요

Rose

Great place for skiing in keystone and surrounding areas! Great helpful staff!!
2024년 3월에 2박 숙박함
답변 제공: Corbin 님, 2024년 3월 21일
Thank you for your positive feedback! We're thrilled to hear that you had a great experience while staying with us. We appreciate your kind words and hope to welcome you back for another fantastic ski trip soon!

6/10 - 괜찮아요

Oytun

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Walking distance to the mountain house lodge was outstanding. Breakfast was great too. Resort fees and parking hitting $70/night after already paying through Expedia was a bit souring
2024년 3월에 5박 숙박함
답변 제공: Corbin 님, 2024년 3월 21일
We're pleased to hear that you were able to take advantage of the easy access to the Mountain House Lodge and enjoyed our breakfast offerings. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Yasemin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our overall stay was very pleasant. The major hicup was during checkout regarding getting our rental car from the valet. We asked for the car to be ready in the morning the evening before and again in the morning at 7 with 1 hour notice we asked for it to be ready at 8:15am and when we got to the lobby we had to wait 40min just for them to tell us our car was actually parked at the garage downstairs and not at the lot across the street and told us we can go downstairs and get our car. The car was parked in a tough spot to get out with the ice and snow in the corners so if the staff did not want to bring the car out of the garage we needed to get it out on our own with 1 person guiding the driver while our kids are restless to get in the car. It took us 10 minutes to get the rental car out of the parked spot. If valet service is provided we would expect no delays at checkout because we could be delayed for our flght in Denver. Also we did book thru third party vendor and understand any booking change needs to be handled via this third party however we would have appreciated some accommodation for the first night we could not check in due to the road closure on both 70 and 285. We could not arrive at the hotel and had to stay in Denver. Perhaps there is nothing that can be done but sharing as constructive criticism. Thank you!
2024년 3월에 4박 숙박함
답변 제공: Corbin 님, 2024년 4월 12일
Thank you for your detailed feedback. We apologize for the inconvenience you experienced with the valet service during checkout. We understand the importance of timely service, especially when you have travel plans. We'll address this issue with our team to ensure smoother experiences for our guests in the future. We appreciate your constructive criticism so we may improve our guest experience and we hope to have the opportunity to better serve you during your next visit.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is situated near the base of Keystone and offers a free daily breakfast, fitness center, and jacuzzi. Walls are a bit thin and sound’s across rooms travels easily.
2024년 3월에 1박 숙박함
답변 제공: Corbin 님, 2024년 3월 17일
Thank you for taking the time to provide us with feedback on your stay. We're glad you appreciated our convenient location near the base of Keystone and enjoyed our amenities. We hope to welcome you back for another stay in the future.

6/10 - 괜찮아요

KAREN

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
Very good complimentary breakfast. Great location very close to local shops, restaurant and ski slopes. Rooms are small, and dirty. Our shower was dirty and have red mold.
2024년 3월에 3박 숙박함
답변 제공: Corbin 님, 2024년 3월 14일
Thank you for your feedback. We're glad you enjoyed our complimentary breakfast and found our location convenient. However, we're sorry to hear about the issues with your room. We appreciate your honesty and hope you'll give us another chance to provide you with a better experience in the future.

10/10 - 훌륭해요

Lluvia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downfall is paying an extra $50 a night for parking.. 1 out of the 3 nights I stayed. I had to park very far.
2024년 3월에 3박 숙박함
답변 제공: Corbin 님, 2024년 3월 14일
Thank you for taking time to provide feedback on your stay. Parking is 25 per night to match the other locations around us and we do offer valet services once our self parking is filled. We're glad to hear that the rest of your stay was pleasant and we hope to see you again soon!

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and friendly.
2024년 3월에 1박 숙박함
답변 제공: Corbin 님, 2024년 3월 9일
Thank you for your feedback. It's so nice to hear how hospitable our staff were. We strive to exceed expectations and we're glad you noticed. We hope to see you again soon!

10/10 - 훌륭해요

Wendy

2024년 2월에 5박 숙박함
답변 제공: Corbin 님, 2024년 3월 29일
Thank you for taking time to leave feedback on your stay with us. We're glad you had an excellent stay and we can't wait to see you again!

10/10 - 훌륭해요

AMY

2024년 3월에 1박 숙박함
답변 제공: Corbin 님, 2024년 3월 29일
Thank you for leaving feedback on your stay with us. We hope to see you again soon!

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Corbin 님, 2024년 3월 1일
Thank you for your feedback.

8/10 - 좋아요

James

2024년 2월에 5박 숙박함
답변 제공: Corbin 님, 2024년 3월 21일
Thank you for offering feedback on your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Fernanda 님, Mount Pleasant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and easy to ski!
2024년 2월에 5박 숙박함
답변 제공: Corbin 님, 2024년 2월 17일
Thank you for recognizing the efforts of our staff. We're glad to hear you were able to handle the extreme sport of skiing with our easy mountain access. We hope to see you again soon!

10/10 - 훌륭해요

David

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could walk to Mountain House lift if 5 minutes. Great view of the slopes from the room and walk to Dos Locos
2024년 2월에 2박 숙박함
답변 제공: Corbin 님, 2024년 2월 17일
Thank you for providing us with some feedback on your stay. It's so nice to hear that you enjoyed the convenience as well as the view that our location offers. We hope to see you again soon!

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location; no issues at all
2024년 2월에 2박 숙박함
답변 제공: Corbin 님, 2024년 2월 17일
Thank you for providing us with feedback. It's nice to hear that you had a pleasant stay during your time with us. We hope to welcome you back again soon!

2/10 - 너무 별로예요

JAIME

2024년 2월에 4박 숙박함
답변 제공: Corbin 님, 2024년 2월 18일
Thank you for providing feedback on your stay. We're sorry that we could not meet the expectations you had for your visit. We do hope there is another chance to welcome you back in the future.

8/10 - 좋아요

Michelle Dawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ben the bartender was super friendly. All staff I encounter was nice. Place was super clean!
2024년 2월에 3박 숙박함
답변 제공: Corbin 님, 2024년 2월 10일
Thank you for the feedback! We love to hear how hospitable our staff is and were so glad you had a nice stay. We can't wait to see you again!

10/10 - 훌륭해요

Osman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Corbin 님, 2024년 2월 9일
Thank you for the feedback on your stay with us. We're always happy to hear someone had a great stay with us. We hope to see you back here again for another amazing stay!

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 2월에 1박 숙박함
답변 제공: Corbin 님, 2024년 2월 7일
Thank you for the feedback. It's nice to hear you enjoyed your time with us here in Keystone. We hope to see you back again soon!

10/10 - 훌륭해요

Rupal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good property.
2024년 2월에 2박 숙박함
답변 제공: Corbin 님, 2024년 2월 7일
Thank you for offering feedback. We appreciate the kind words and we're glad you enjoyed your stay. We hope to see you again soon!

10/10 - 훌륭해요

Christine Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides the property being amazing, the staff were above and beyond the best. We never could adjust to the altitude, and we needed to cut our stay short by 2 nights. They were so understanding and refunded our 2 nights for us. We did not expect that, but we’re very thankful.
2024년 1월에 5박 숙박함
답변 제공: Corbin 님, 2024년 2월 4일
Thank you for the kind words! We wish you could have stayed longer but it is nice to hear you enjoyed the time you were able to spend with us. We hope we can see you again soon!

10/10 - 훌륭해요

Hannah

단체 여행
좋아요: 편의 시설/서비스
Excellent stay, convenient to the Peru lift and places to eat. Breakfast was awesome before you start your day! And hot tubs were great for sore muscles. Def my go to place to stay in keystone.
2024년 1월에 5박 숙박함
답변 제공: Corbin 님, 2024년 2월 2일
Thank you so much for the review. We are thrilled to hear about your stay with us and that you enjoyed what we have to offer, from the location, to the hot tubs. We can't wait to have you back for another memorable trip!

6/10 - 괜찮아요

Kelly J

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not worth the price and the hot tub had wayyy too much chlorine in it was disgusting with green film in it
2024년 1월에 1박 숙박함
답변 제공: Corbin 님, 2024년 2월 8일
Thank you for offering feedback on your stay. We're sorry to hear that your stay fell short of expectations. We are continually making changes to improve and better the experience we offer. We hope there's an opportunity to see you again in the future.

10/10 - 훌륭해요

Alicia 님, Gallatin Gateway

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was located in a perfect location, close to the slopes & walkable to good dining options. I spent my free time in the hot tub overlooking the mountains & valley. I also used the gym and while it wasn't huge, it got the job done & it was in great condition. All the staff were super friendly and helpful too!
2024년 1월에 2박 숙박함
답변 제공: Corbin 님, 2024년 1월 31일
Thank you so much for the review! We're thrilled to hear you had a memorable stay by enjoying town, making use of our amenities, and that the staff showed their hospitality. We can't wait to see you here again!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel great scenery and friendly staff. Need more parking
2024년 1월에 2박 숙박함
답변 제공: Corbin 님, 2024년 1월 31일
Thank you for the feedback. It's good to hear you enjoyed your stay. We do offer a valet service once our lot on site is filled. We hope to see you again soon!

6/10 - 괜찮아요

Andrew 님, Indianapolis

좋아요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Corbin 님, 2024년 1월 28일
Thank you for providing feedback on your recent stay with us. We hope to welcome you back again soon.

10/10 - 훌륭해요

Joshua

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was FANTASTIC! experience was about as good as can be expected with the craziness of a hockey tournament going on. Parking was rough and limited, but again, staff was great at making it work.
2024년 1월에 2박 숙박함
답변 제공: Corbin 님, 2024년 1월 25일
Thank you for the stellar review and for acknowledging the effort our staff put in! We're thrilled to hear you enjoyed your stay. We hope to see you back here again soon!

8/10 - 좋아요

Susan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Corbin 님, 2024년 1월 25일
Thank you for providing feedback on your stay. We hope to see you again soon!

10/10 - 훌륭해요

Moises

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A mi esposa le gusto mucho y es un muy buen servicio
2024년 1월에 4박 숙박함
답변 제공: Corbin 님, 2024년 1월 21일
Thank you for the feedback! We're so happy to hear you enjoyed your stay. We hope to see you both again!

8/10 - 좋아요

Marcelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Corbin 님, 2024년 1월 21일
Thank you for the review. We hope to see you again in the future!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Corbin 님, 2024년 1월 20일
Thank you so much for the feedback. We're glad to hear you had a top tier stay. We hope to see you again soon!

10/10 - 훌륭해요

Stephen 님, Austin

2024년 1월에 5박 숙박함
답변 제공: Corbin 님, 2024년 1월 20일
Thank you so much for the feedback. We're glad to hear you had an excellent stay and we cannot wait to see you again.

8/10 - 좋아요

Nathalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was ideal for our family ski trip. It’s a quick 5 minutes walk to the chairlift, a true “walk in walk out” -even for little ones. The ski locker’s are easy accessible and so convenient. Breakfast was included and very good. It made mornings a breeze before hitting the slopes. Staff was very friendly and helpful.
2024년 1월에 5박 숙박함
답변 제공: Corbin 님, 2024년 1월 11일
We're thrilled to hear that your family enjoyed their ski trip! It's great to know that the proximity to the chairlift, convenient ski lockers, and included breakfast contributed to an easy, seamless experience for you. Thank you for recognizing our friendly and helpful staff. We look forward to hosting your family again for more memorable moments!

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with easy access to Keystone resort Mountain House ski base area. This hotel is in a great spot at the base of Keystone resort and within 20-30 minutes of A-basin, Loveland ski area, and Breckenridge.
2023년 12월에 5박 숙박함
답변 제공: Corbin 님, 2024년 1월 11일
Thank you for highlighting our great location! We're happy to hear that our proximity to Keystone Resort and other ski areas were easy and convenient for you. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 12월에 2박 숙박함
답변 제공: Corbin 님, 2024년 1월 11일
Thank you for your brief but positive feedback! We're delighted to hear that you had an excellent experience. If you have any specific comments or suggestions you'd like to share, feel free to let us know. We appreciate your support!

10/10 - 훌륭해요

xiaoyan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Love the atmosphere. Clean and upgraded interior. Breakfast does not have too much options but great options like whole fruits, juice and bagel. Coffee tea flavored water all day long. ski locker. Walkable to Peru lift like 8min. Walkable to few good restaurants. The only thing unusual is there is no room service. Will stay again. Staffs are super helpful, agile- frankly I just can’t deal with slow moving service. This place has got its cool vibe! Kudos to the staffs for making it great with limited resources! And please do not park your car in their garage without asking - we made the mistake because we somehow misunderstand it it as free, it made their jobs harder. Thank you.
2024년 1월에 3박 숙박함
답변 제공: Corbin 님, 2024년 1월 8일
Thank you for offering feedback on your stay. We're thrilled to hear that you had a memorable stay and enjoyed the amenities we have to offer. We can't wait to see you again and welcome you back for another great adventure!