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Levi Suites Levi Gold

4.0 star property

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Located close to Levi Ski Resort and Levi Express Cabin Lift, Levi Suites Levi Gold provides a sauna. Skiers and snowboarders can spend time on the slopes at this apartment offering ski-in/ski-out access and ski storage. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Parking available

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Premium Studio A4 with sauna, Mountain view

A hotel room with a bed, a chair, a window with blinds, and a view of the outside.

Premium Studio A4 with sauna, Mountain view

  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Studio B15 with sauna

A modern hotel room with a bed, a sofa, a desk, and a TV.

Superior Studio B15 with sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1-bedroom apartment B20 with Sauna

A modern hotel room with a bed, a sofa, a coffee table, and a TV.

1-bedroom apartment B20 with Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium 3-bedroom apartment A8 - with Sauna, Mountain View

A modern living room with a sectional sofa, two armchairs, and a coffee table. Large windows offer a view of a snowy landscape.

Premium 3-bedroom apartment A8 - with Sauna, Mountain View

  • Mountain view
  • 76 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Twin Beds
  • Free WiFi

View all photos for 3-bedroom apartment A1 - with Sauna, Mountain View

A modern living room with a grey sectional sofa, a white coffee table, and a flat-screen TV mounted on the wall.

3-bedroom apartment A1 - with Sauna, Mountain View

  • Mountain view
  • 76 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Twin Beds
  • Free WiFi

View all photos for 1-bedroom apartment B16 with Sauna

A modern kitchen with stainless steel appliances, a dining area with a black table, and a living room with a grey sofa.

1-bedroom apartment B16 with Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1-bedroom apartment B17 with Balcony, Sauna

A modern apartment with a dining area, kitchen, and living room.

1-bedroom apartment B17 with Balcony, Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio C35 - Mountain view, Sauna

A room with a large window, a table with a menu, and two chairs.

Studio C35 - Mountain view, Sauna

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio C25, above bowling alley

A modern hotel room with a kitchenette, a dining area, and a bed with towels.

Studio C25, above bowling alley

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio C26, above bowling alley

A modern kitchen with white cabinets, a built-in oven, and a window with blinds.

Studio C26, above bowling alley

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Studio A5 - Mountain view, Sauna

A modern hotel room with a kitchenette, a bed with orange bedding, a desk, and a large window with blinds.

Premium Studio A5 - Mountain view, Sauna

  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Studio A11 - Mountain view, Sauna

A modern hotel room with a wooden floor, a bed with orange pillows, a grey sofa, a dining table with chairs, and two wall-mounted lights.

Premium Studio A11 - Mountain view, Sauna

  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Studio A12 - street view, sauna

A modern hotel room with a kitchenette, a sofa, a bed, and a dining table.

Premium Studio A12 - street view, sauna

  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Studio A2 - mountain view, sauna

A modern hotel room with a bed, a white sofa, a dining table, and a flat-screen TV.

Premium Studio A2 - mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio B18 - street view, sauna

A modern hotel room with a sofa, a TV mounted on the wall, a wooden floor, and a window with curtains.

Premium Studio B18 - street view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio B22 - street view, sauna

A modern hotel room with a bed, a sofa, a TV, a painting, and a ceiling-mounted air conditioning unit.

Premium Studio B22 - street view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio C23, above bowling alley

A modern hotel room with a bed, a sofa, a desk, and a TV.

Studio C23, above bowling alley

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio C27, above bowling alley

A modern hotel room with a bed, a sofa, a desk, a TV, and a kitchenette.

Studio C27, above bowling alley

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio C28 - mountain view, sauna

A modern hotel room with a large bed, a small kitchenette, and a dining area.

Superior Studio C28 - mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio C34 - mountain view, sauna

A hotel room with a large window offering a view of a snowy ski slope and a building with a ski lift.

Premium Studio C34 - mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio C31 - mountain view, sauna

A modern hotel room with a bed, a sofa, a dining table, and a TV.

Superior Studio C31 - mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio C36, mountain view, sauna

A modern hotel room with a bed, a desk with chairs, a flat-screen TV, and a large window with curtains.

Studio C36, mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio A9, mountain view, sauna

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Premium Studio A9, mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio C29, mountain view, sauna

Superior Studio C29, mountain view, sauna | Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Superior Studio C29, mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio C32 with sauna

A hotel room with a bed, desk, TV, and seating area.

Premium Studio C32 with sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio B19 with sauna

A modern hotel room with a bed, sofa, dining table, chairs, and a TV.

Superior Studio B19 with sauna

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi
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About the neighborhood

Located in Kittila, Levi Suites Levi Gold is in the city center. Travelers looking for local activities can try Levi Ski Resort and Levi Tourist Office, while those looking to experience a bit of culture can stop by Samiland. Looking to enjoy an event or a game while in town? See what's going on at Crazy Reindeer Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Sirkka travel guide
View more Apartments in Sirkka
Map
Torikuja 3, Kittila, 99130

What's nearby

  • A wooden lodge with a sign reading "REDKEN" in a snowy forest.
    Levi Ski Resort
    1 min walk - 0.0 km
  • The Northern Lights over a forested landscape.
    Levi Tourist Office
    1 min walk - 0.0 km
  • The Northern Lights over a forested landscape.
    Eturinne, Levi
    1 min walk - 0.0 km
  • Levi Express Cabin Lift
    1 min walk - 0.2 km
  • Crazy Reindeer Arena
    4 min walk - 0.4 km

Getting around

  • Kittila (KTT)
    13 min drive

Restaurants

  • Ahku
    5 min walk
  • Ravintola Ämmilä
    6 min walk
  • pizza de levi
    2 min walk
  • Café Zero
    1 min walk
  • Hook
    4 min walk

About this property

Levi Suites Levi Gold

  • Upscale apartment near Levi Ski Resort
  • Located close to Levi Express Cabin Lift and Crazy Reindeer Arena, Levi Suites Levi Gold provides a sauna. With amenities like ski-in/ski-out access and ski storage, this apartment is a great place to hit the slopes. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), a front-desk safe, and smoke-free premises
    • Luggage storage
  • Room features
  • All guestrooms at Levi Suites Levi Gold offer thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and composting
    • Bathrooms with bidets and hair dryers
    • 32-inch flat-screen TVs with digital channels
    • Heated floors, kitchenettes, and refrigerators

Similar properties

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9.0 out of 10, Wonderful, 144 reviews
The price is ₩147,968
₩167,943 total
includes taxes & fees
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per night)

Family friendly

  • Crib: EUR 50 per stay

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 32-inch flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe at front desk

Location highlights

  • In the city center
  • Near a health/beauty spa

Things to do

  • Ski storage
  • Ski-in/ski-out access
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Safari nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 buildings
  • 3 floors
  • 31 units
  • Access via exterior corridors
  • Built in 2008
  • Composting
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 50 per stay

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 20.00 per night
  • Crib (infant bed) fee: EUR 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Levi Suites Levi Gold pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20.00 per night.

What time is check-in at Levi Suites Levi Gold?

Check-in start time: 5 PM; Check-in end time: midnight.

What time is check-out at Levi Suites Levi Gold?

Check-out is at 11 AM.

Where is Levi Suites Levi Gold located?

Located in the city center, this Kittila apartment building offers ski-in/ski-out access and is within a 5-minute walk of Levi Ski Resort, Levi Tourist Office, and Eturinne, Levi. Levi Express Cabin Lift and Crazy Reindeer Arena are also within 5 minutes.

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Reviews

Levi Suites Levi Gold Reviews

9.0

Wonderful

8.8

Cleanliness

9.2

Location

8.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 98 out of 186 reviews
Rating 8 - Good. 76 out of 186 reviews
Rating 6 - Okay. 8 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

Reviews

Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation was in an excellent location and was clean, as expected.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was spotless - 5 minute walk to grocery store and restaurants right outside
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, communication
Love the Levi Gold Suites. Place was spotless and clean. The best possible location with regards to access to the lift and surrounding restaurants and bars. Very friendly and helpful front desk staff.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Sanna

Liked: Cleanliness, room comfort, communication
Amazing stay, super friendly staff, the apartment was clean and the location is amazing! Will definitely be back!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Steffny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff. Beautiful room with a view of the ski slope. Very comfortable! We absolutely loved everything about our stay.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view of the ski slopes from our room (A2), we could lie on the bed and watch the skiers! The apartment was perfect for our needs, it was really clean, it had good kitchen facilities, a sofa, a sauna, and it was really warm. The girls at reception were very helpful too.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

L

Liked: Check-in, communication, listing accuracy
Great location, comfy beds, lovely helpful staff. (Whilst the apartment was clean - none of the crockery was. We had to wash all the dirty plates, cups and glasses when we arrived which was a bit frustrating as it didnt all fit in the dishwasher.) Lots of storage, great space for a family for a week! This was our second stay, and we would book again.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay, very clean apartment, good facilities. comments on bowling alley noise from previous reviews surprising. Very little noise, did not disrurb us at all. Reception staff very helpful. Over all wonderful stay right in centre of resort, very close to ski lift.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Perfect location. Having a sauna in the bathroom was a nice touch. Only down side is the flat is a little cramped with the sofa bed in use as well.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Juha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location fantastic, reception as well.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort, communication
Beautiful apartment, excellent location!
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great set up in the property with plenty of space. Lovely sauna too. Great view of the slopes of zero point.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Wiktoria

Liked: Cleanliness, room comfort, communication

Lovely apartment

Lovely apartment, had a great stay! Only thing to mention the beds are two single beds and move around a lot but apart from that everything else was great! It is also in an ideal location close to the slopes and everything within the Levi Ski resort.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was amazing. So clean on entry and everything you could possibly need is in the apartment. For the price we paid we couldn’t have asked for anything else. They even had toboggans in the hallway for you to use and return! Only slight issue is that you can hear every movement from other people outside in the morning but wasn’t an issue for us because we were so tired from the day!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, room comfort, communication

Amazing family property

I stayed here for 4 days with my wife and 2 children. It is absolutely spotless, a great location, has a big tv with all the modern streaming services so we could log into our usual channels. My wife hasnt stopped talking about the dryer which is essential if you are here to dry off your clothes. Fantastic location. There isn't a huge amount of space to store your clothes / suitcase but this is a minor quibble. The property more than exceeded our expectations 10/10
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, everything you need for a ski holiday. Kitchen perfect , bring your own teabags and sugar then you only need grab some milk, washing machine to wash your own towels and large drying cupboard (bring a couple of washing tablets no hardship) Sauna in bathroom perfect for aching legs after skiing , english tv , only downside was the noise from the bowling until midnight and the uncomfortable beds but i find that in every ski resort the beds are always the same.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location in the city centre of Levi. You have everything at your doostep, slopes, cross-country tracks, restaurants, shops and bus stops. The appartment is well equiped with a nice modern kitchen. The bathroom has a private sauna which we've really enjoyed after days of winter activities. The staff at the reception was very helpful and shared with our tips for our stay in Levi including where we can go look for northern lights. Some of the furniture was a little old and the bed could be more comfortable but overall is great value for money. I would book again if visiting Levi.
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Jessica

Liked: Amenities, property conditions & facilities, communication
.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Reece

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great apartment, it felt like a tiny home which had everything you needed!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Amr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Coop place with great ski resort view
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only complaint is that the TV Channels for kids were not available.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

hong

Liked: Cleanliness, property conditions & facilities, communication
All in all a good place to stay if you’re visiting Levi, just don’t forget to bring your keys out of the house, if not after hours you might not be able to find anyone to open the door for you.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
🙏
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very convenient right by the slopes and tracks. Restaurants and shops are right outside your door too. The apartment is very adequate, some wear and tear, sauna is a nice plus. I was in B apartments and you do hear the noise from the bowling alley a fair amount! At the moment, because of corona restrictions, they shut at 10pm but if it was open normally I might not stay here. Otherwise I had an enjoyable stay!
Stayed 4 nights in Feb 2021
Verified review

6/10 Okay

Maninder

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice location with friendly staff

The hotel staff was friendly and accommodated us for early check in. We requested for around 12 pm check in but got checked in around 2:30 pm which we believe was fair enough considering the situation. We stayed there for two days (7th, 8th Dec,2017) and it was nice and comfortable. We planned to leave early at 6 am and we checked from the reception about the process and they told us to drop of the key cards and garage opener in the drop box. Unfortunately the only one lift they have at hotel stopped working in the evening. In the morning around 6am when we walk down the stairs with our luggage from the 3rd floor we landed outside at the rear of the hotel. Luckily I was with my young sons and they managed to carry the suitcases in the snow to the front of the hotel. The front door was also locked and didn't open from inside either after my wife tried it from inside. I had to walk down the garage ramp to open the garage with remote and drove my car to the front to load the stuff. The front door also didn't open so my wife also had to walk around from the rear of the hotel with hand bags in the snow. The whole process of getting out with lots of luggage and with lift not working no straight access to garage and with front and side doors locked it was a horrible experience of checking out early morning with no one around to guide or support. It delayed us for over 45mins and was very upsetting.
Stayed 2 nights in Dec 2017