Sunstar Hotel Klosters offers families a welcoming mountain getaway with ski-in/ski-out convenience. Enjoy two restaurants with al fresco dining, a free breakfast buffet, an indoor pool, sauna, steam room, playground, and game room.
Located in Klosters-Serneus, Sunstar Hotel Klosters is in the mountains. Davos Museum of Local History and Kirchner Museum are cultural highlights, and some of the area's activities can be experienced at Davos Klosters and Klosters-Madrisa Gondola. Traveling with kids? Consider Davos Skiing Ressort and Davos Dorf DKB Funicular Station. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Klosters-Serneus travel guide
Boscaweg 7,Klosters, Klosters-Serneus, GR, 7252
What's nearby
Klosters-Madrisa Gondola
2 min walk - 0.2 km
Ski Lift Klosters - Gotschnagrat
5 min drive - 2.1 km
Klosters-Gotschnagrat Gondola
5 min drive - 2.1 km
Klosters Church
5 min drive - 2.1 km
Klosters Lido Pool
6 min drive - 2.8 km
Getting around
Klosters Dorf Station
3 min walk
Zurich Airport (ZRH)
111 min drive
Restaurants
Restaurant Rathaus
7 min drive
Berghaus Gotschnagrat
Restaurant Bahnhof
7 min drive
Alpina Hotel
3 min drive
Parsennhütte Restaurant
89 min drive
About this property
Sunstar Hotel Klosters
Upscale family-friendly hotel in the mountains
At Sunstar Hotel Klosters, you can look forward to a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski passes. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An indoor pool along with sun loungers
Free train station pick-up, self parking (surcharge), and an electric car charging station
Luggage storage, tour/ticket assistance, and a billiards/pool table
Multilingual staff, laundry services, and coffee/tea in the lobby
Room features
All 59 rooms boast comforts such as pillow menus and separate sitting areas, as well as perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
LCD TVs with cable channels
Wardrobes/closets, separate sitting areas, and heating
Covered self parking on site (CHF 15 per night; includes in/out privileges)
Onsite parking options include a garage
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 restaurants
A bar/lounge
Coffee and tea in common areas
Private picnics
Snack bar/deli
Restaurants on site
Chässtube
Things to do
Arcade/game room
Billiards/pool table
Indoor pool
Library
Playground
Sauna
Ski passes
Ski storage
Ski-in/ski-out access
Steam room
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Outdoors
Barbecue grill
Garden
In the mountains
Pool loungers
Terrace
Spa
Massage
Accessibility
Elevator
More
1 building
4 floors
Built in 1984
Designated smoking areas
Fireplace in lobby
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Free bottled water
Free stocked minibar
Limited room service
More
Desk
Desk chair
Heating
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.
Resort fee: CHF 1 per person, per night
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: CHF 15 per night (in/out privileges)
Pet fee: CHF 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
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Frequently asked questions
Does Sunstar Hotel Klosters have a pool?
Yes, this property has an indoor pool.
Is Sunstar Hotel Klosters pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is available for CHF 15 per night.
What time is check-in at Sunstar Hotel Klosters?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Sunstar Hotel Klosters?
Check-out is at 11 AM.
Where is Sunstar Hotel Klosters located?
Located in the mountains, this Klosters-Serneus hotel offers ski-in/ski-out access within 1 mi (2 km) of Klosters-Madrisa Gondola, Klosters-Gotschnagrat Gondola, and Ski Lift Klosters - Gotschnagrat. Ski Lift Selfranga and Klosters Lido Pool are also within 2 mi (3 km). Klosters Dorf Station is only a 3-minute walk and Klosters Platz Station is 20 minutes.
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Reviews
Sunstar Hotel Klosters Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very welcoming and friendly.
Always helped us on questions and picked us up at any time we wanted from the Gondel station.
The breakfast was excellent and rooms very comfortable and a good size.
We enjoyed our stay very much
Amazing breakfast. Love the fresh butter machine. Gorgeous mountain views from room. Spa really good but unisex sauna and showers not particularly nice.
Schönes Hotel sehr idyllisch gelegen. Allerdings etwas abseits vom Ortskern, was uns aber nicht gestört hat. Es fährt ein Bus oder man geht eine knappe halbe Stunde zu Fuß.Das Personal ist überaus freundlich und hilfsbereit egal in welchem Bereich. Mit dem Zimmer waren wir nicht ganz so zufrieden. Es war zwar im Großen und Ganzen in Ordnung, befand sich aber direkt unter dem Dach in der hintersten Ecke des Hotels. Leider war es nachts dort sehr warm. Allerdings hatte es ein schönes, modernes Bad mit ausreichend Stauraum. Das ist ein großer Pluspunkt. Frühstück war sehr gut. Besonders gut hat mir als Teetrinkerin gefallen, dass es schönes dünnes Teeporzellan gab. Auch das Abendessen ließ nichts zu wünschen übrig. Wir würden dort wieder buchen, allerdings dann ein anderes Zimmer .
Edith
Stayed 3 nights in Jul 2025
10/10 Excellent
Nicole
Feb 1, 2025
sehr nettes Personal, sehr leckeres Essen, shuttle Service zu den Bergbahnen, grosszüge Zimmer👍
Super Service, auch im Frühstücksraum. Herziges Weihnachtspräsent auf dem Zimmer. (Vielen Dank!)
Sehr schöner Nassraum (Wc/ Dusche).
Allgemein sehr empfehlenswert.
Beat
Stayed 5 nights in Dec 2021
8/10 Good
Beat
Oct 5, 2021
Bewertung nach einer Nacht
Im renovierten Badezimmer müssen noch Reparaturen gemacht werden. Viele Fliegen waren im Esssaal. Essen gut. Schöne Location.Nettes Personal. Zimmerpreis eher an der oberen Skala.
Charming hotel in the Swiss alps, perfect for an overnight stay during a motorcycle trip through the region. The rooms were clean, bed comfortable, bathroom and shower good. The restaurant was also great. We ate dinner and breakfast there and the food was excellent for both meals.
Staff were welcoming and very friendly at every encounter, from check in through check out, really excellent customer service, it was greatly appreciated after a long day riding.
Just be aware there isn't much out that direction in the way of any shops, other dining options, or things to see but it wasn't a concern or factor in my trip specifically. This would be an excellent cozy getaway with your partner.
Sehr freundliches Personal
Frisches und reichhaltiges Frühstücksbuffet auch für Gluten und Lactoseintolerante Gäste
Tierfreundlich
Rustikales Ambiente
Es gibt nur einen kleinen Abzug: Das Abendessen ist sehr gut aber die Portionen sind eher für Kleinkinder als für Erwachsene!
Kommen aber trotzdem gerne wieder
We Booked a one night stay before our Sunday ski trip. One person checked in before the other one with no problem. Our room were nice and as expected (Swiss style). The staff was very friendly and everything was very nice and tidy. They were also following the COVID-19 rules and made it easy to understand and follow.
Schönes Hotel in ruhiger Lage in Klosters Dorf. Die Mitarbeitenden waren sehr freundlich und ich habe mich extrem willkommen gefühlt. Kostenloser Skishuttel vom Hotel direkt zu den Bergbahnen. Sehr gutes Frühstück.
Lovely hotel within walking distance of Klosters Dorf rail station and also the gondola to Madrisa ski area. Great food, helpful staff and welcoming atmosphere. Indoor pool , sauna and games room available in basement. Hotel shuttle bus will collect you from rail station if you let them know - v handy to get cases to hotel when it’s snowy! Will also take you to Klosters ski lifts. AND you get pass for all trains/buses in Klosters/Davis area so getting about is very easy. Would return.
Beautiful location in Klosters Dorf. Both in the middle of the village, as “Dorf” suggests, with wandering goats and cow farm across the street, which adds to the charm, and also a short walk away from Madrisabahn cable car to go to a family-friendly Madrisa resort with plenty of ski schools for kids of all ages and abilities, but also some slopes for adults to ski.
Being a relatively small property hotel has a very cosy feel to it. Staff was fantastic, they truly make you feel like home.
The rooms were very warm and comfortable, the staff were superb ,very friendly from the receptionist on arrival to the restaurant staff and the cleaners. The facilities were very good and the transport for skiers was excellent.
There was nothing to dislike or complain about.