2/10 - 너무 별로예요
Jordyn
2026년 2월 3일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was unfortunately met with a lack of professionalism and basic upkeep.
The experience started on a sour note with the front desk staff. The representative was not welcoming at all, which caught me off guard and set a negative tone for the rest of my stay. Overall, the staff lacked any sense of friendliness or hospitality.
Housekeeping & Professionalism:
The housekeeping situation was very unprofessional and frankly odd. The housekeeper had two or three of her children with her while she worked; one toddler was running barefoot up and down the hotel hallways.
Beyond that, the actual cleaning was sub-par:
• Trash: One day, the trash wasn't emptied at all. The next day, I piled trash above the bin to clearly indicate it was full. They emptied the bin but left the extra pile of trash on the counter.
• Used towels weren’t taken from the shower
• General: Aside from the bed being made once, very little was done to maintain the room during my stay.
Room Condition:
The room itself showed signs of neglect. There were several areas of damage that would be simple, inexpensive fixes, but they have clearly been ignored. It gives the impression that the hotel simply does not care about its guests or its property.
This was far from an ideal stay. Between the kids running the halls, the poor cleaning, and the lack of maintenance, I truly feel this stay was not worth the money. I would appreciate a follow-up from management regarding a partial refund, as this did not meet standards
Jordyn
2026년 1월에 4박 숙박함