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"I never write reviews, but I really had to write this one. Because the physical appearance of the hotel was nice and fancy and everything, sure, but it is really the service that makes this a five star hotel. I had a day-long bout of food poisoning (from a nearby restaurant, definitely not the hotel) while I was staying there, and the whole staff went way way above and beyond in taking care of me, especially the head manager. They were also very helpful with regard to all my other needs and questions the rest of the time I was there. This is THE hotel to stay at in Crete if you want five star treatment."

"Location close to center of city and waterfront was great. Room was spacious and bathroom as well. The breakfast buffet was good yet modest. It was noisy at night as the major street runs right in front of the hotel."

"The Ibis is a beautiful hotel in a great location. Rooms are a nice size and the bathroom is too. Breakfast was very good. Plenty of restaurants around."

"All ok"

"Rooms very nice and comfortable, breakfast excellent."

"Recently built, modern design, rooms well designed and equipped, excellent breakfast"

"Fantastic hotel - great location - great staff - perfect base for getting to know Iraklion. Thank you Nikos - Kosta."

"Staff were amazing and Bungalow was close to the Beach.Having different optiona to Dine really makes a difference and the quality of the food was Top Notch.Thank you Agapi Resort"

"We had a lovely stay"