코갈라, 남부 주의 가족 여행 호텔

“Just Amazing, it was the perfect environment to unwind and relax after a busy couple of weeks. I ended my vacation to Sri Lanka at the Fortress and I loved it. The staff service was exceptional, food was so delicious, I wish I had more room to enjoy more of it!! I can’t wait to come back with my family and friends. Thank you for your hospitality. ”

“Amazing relaxing place. Seems a little old/worn down, but, very chilled atmosphere. Right on the beach, good food, Great service :)”

“Had a great stay! Alot of staff available at all times(I hope you get more customers as soon as possible)! Good food and service! Two different pools, close to the beach(the staff even walked with us to find the entrance to the beach, and gave us towels from the hotel). ”

“Good”

“Hotel seems to be too old. However, you can still enjoy the atmosphere as well as the nice large swimming pool. If you're likely to have a good service don't go there because there is no service at all. Even from start, no welcome, no smile, no restaurant service nothing. Just a ghost hotel as we feel. Staff must be letting down the hotel. Probably, the lack of training.”

“Property is a nice place. The service was very slow and bad. Checked in and was told there is a power failure, power will be up in 20mins and after an hour, power is not up yet. Checked in the room for stay with my sister, was only given one bath towel in the room. There is no amenity (shower gel n shampoo) TOP up on day 2. When we went to the pool and the beach, ask for pool/beach towel and was told they have run out of beach towel, ask for bathe towel instead and never arrive. Wifi was very...

“Request a refund ASAP. I did not stay at this property because they were already booked to other guests at the time of my arrival and the person who owns this is denying me a refund. I ended up having to search for a new property after landing in Sri Lanka. Expedia please help me with my refund. Please get in touch with the proprietor and assist with my refund.”