숙박 시설 정면 - 저녁/밤

인디스마트 호텔 여행 후기

3.5 out of 5
인디스마트 호텔
X-1, 8/3, Block- EP, Salt lake, Sector- V, Kolkata, West Bengal

이용 후기

6.4
평점 10 - 훌륭해요. 43개 이용 후기 중 3개" "
평점 8 - 좋아요. 43개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 10개" "
평점 4 - 별로예요. 43개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 3개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Subhasish

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all behavior of staff was good. Quality of food and its presentation is out standing.
2019년 9월에 2박 숙박함
답변 제공: Mrinmoy 님, 2019년 9월 23일
Dear Guest, We at Indismart Hotel, Kolkata thank you for your visit. We genuinely appreciate your effusive and encouraging feedback on our hospitality and it is very satisfying to know that you enjoyed your stay at our hotel and felt at home and we sincerely wish that you would give us the opportunity to host you once again during your next visit to the ‘City of Joy’. With Heartiest Regards, General Manager Indismart Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really good and helpful throughout the stay
2018년 12월에 2박 숙박함
답변 제공: Mr. Mrinmoy Bose 님, 2018년 12월 18일
Dear Guest, We at Indismart Hotel, Kolkata thank you for your visit. We genuinely appreciate your effusive and encouraging feedback on our hospitality and it is very satisfying to know that you enjoyed your stay at our hotel and felt at home and we sincerely wish that you would give us the opportunity to host you once again during your next visit to the ‘City of Joy’. With Heartiest Regards, General Manager Indismart Hotel

10/10 - 훌륭해요

SIMACHALA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good atmosphere inside the hotel
2018년 6월에 1박 숙박함
답변 제공: Mrinmoy 님, 2018년 6월 22일
Dear Guest Thank you for your positive feedback it will help our team to be motivated and provide better service to all our valuable guest. once again we thank you and look forward to welcome you back soon at Indismart Kolkata

8/10 - 좋아요

SANJAY

좋아요: 직원 및 서비스, 객실의 편안함
답변 제공: Mrinmoy 님, 2018년 3월 30일
Dear Mr.. Sanjay Thank you for choosing our property and given us the opportunity to serve you, we are delighted to know that you have liked our over all facilities and services during your stay with us. we look forward to welcome you soon at Indismart Hotel Kolkata.

8/10 - 좋아요

Volker

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Mittelklassehotel in Salt Lake
Wer geschäftlich in Salt Lake unterwegs ist und nicht unbedingt 5-Sterne-Luxus braucht (in diesem Fall ist man im Sonnet oder gleich im Hyatt besser aufgehoben), für den ist das Indismart eine gute und preislich angemessene Unterkunft. Freundliches Personal, Zimmer vollkommen in Ordnung und sauber, gutes Restaurant und Frühstück. Liegt im Sector V, dem IT-Zentrum. Wer nicht das hoteleigene Restaurant in Ansprich nehmen möchte, findet in der näheren Umgebung ausreichend Gelegenheiten, von den Garküchen auf der Straße bis zu guten Lokalen. Für touristische Aufenthalte aber nur geeignet, wenn man die recht weite Anfahrt ins Zentrum (etwa eine halbe Stunde mit dem Taxi, zu Stoßzeiten auch mehr) in Kauf zu nehmen bereit ist.
답변 제공: Mrinmoy 님, 2018년 3월 14일
Dear Guest Thank you for your positive review and we are looking forward to welcome you back soon at Indismart Hotel Kolkata

8/10 - 좋아요

Rajagopalan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Mrinmoy 님, 2018년 1월 23일
Dear Guest Thank you for staying with us and we are happy to see that you have rated our hotel positive we look forward to welcome you again soon at Indismart Hotel

6/10 - 괜찮아요

Dheeraj

좋아요: 직원 및 서비스, 객실의 편안함
Comfortable stay
The rooms require some maintenance....
답변 제공: Jayanta 님, 2018년 4월 3일
Dear Sir, we are happy to note that your stay was comfortable. We have renovated few rooms in the recent past and we a moved a step ahead to provide better stay experience.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
何かにつけてプロ意識にかけるホテル
部屋のWiFiは結局通じず。夜中に何度もシステム専門家が来るも結局解決できず 翌日部屋を交換するからというも、結局交換する旨の連絡はなし 朝食も700開始ということで10分ほど過ぎていくと未だに品目の1/3も出し終わっておらず 何かにつけてunprofessionalな対応の目立つホテルである

4/10 - 별로예요

Tomoyoshi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unplesant experience
My experience was not a good one. No hot water came unless I complained to reception. Obviously they forgot to open a valve of hot water. Wifi is only for ONE device. So, if you hooked your cell phone to it, your PC can no longer be used on internet connection. I complained to "IT expert", and front, but they refused my request to let use two devices due to hotel policies.

8/10 - 좋아요

Anindya 님, Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for business travellers
Nice hotel in middle of business town. Helpful staff with good breakfast options.

6/10 - 괜찮아요

anil kumar

좋아요: 직원 및 서비스
별로예요: 청결 상태

6/10 - 괜찮아요

GARGI

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Good

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Salt Lakeのビジネスにおすすめ
Kolkataのdowntownに目的のある滞在者ではなく、Salt Lake周辺のビジネス目的の滞在者にはお勧めです この近辺で最もコストパフォーマンスの高いホテルと思います internetのつながりも良いし、朝食もいろいろ種類がありおいしい 特にコックさんの作ってくれるマサラドーサは美味です

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Room, Broken Bathroom Door without any paint
Dirty Room, Broken Bathroom Door without any paint

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

sandip 님, texas

별로예요: 직원 및 서비스
Do not stay
The review I wrote last time was rejected by expedia becUse they felt the language was too strong. I do not recommend anyone booking this hotel through expedia and staying here. The staff is awful and rude. The hotel do not acknowledge boookings through expedia and they have the right to cancel your booksing without even notifying expedia. I had a terrible experience with the staff and front desk. The hotel will take extra money on the side and give priority to those booking rooms directly with them.

6/10 - 괜찮아요

SHANKAR 님, mumbai

좋아요: 직원 및 서비스
VALUE FOR MONEY
I would rate it as a value for money hotel. Quality of food was OK. Service was good. Amenities like gym require improvement. Would recommend this hotel.

6/10 - 괜찮아요

Hina 님, Mumbai

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Bathroom could be more clean, rest all is good
The location is quite good. There are good restaurants in neigborhood and area is buzzing especially on weekdays due to nearby offices and colleges. Breakfast is standard, staff is friendly and helpful. Room especially bathroom should be more clean. The bathroom door was unclean, sides of bath tub were really dirty. Apart from this, the stay was decent.

2/10 - 너무 별로예요

Vivek 님, India

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hopeless Hotel or a dirty guesthouse
Hopeless Hotel, This is one of my worst ever stays in a Hotel or rather I should call it a downtrodden dirty guesthouse which has good exteriors but very bad interiors, the lobby , front desk are good but the room was so dirty & smelly like some dead rat was there every night we used to enter the room after a hard day of the exhibition at Salt lake Stadium, the lobby which takes you to the rooms is carpeted which smells like dead rats, the room is so dirty, dark & dingy, the walls of the guestroom had seepage, the WC of the bathroom had leakage, the hot & cold water mixer of the shower was faulty, the room looked no better than a railway station waiting room. The location given on the website was wrong , it is not 6 kms but 16 kms from the Netaji Subhash Chander Bose Airport & 6+ kms from the Salt Lake Stadium whereas it was mentioned that it was just 2.3 kms from the Hotel. When we checked , we had 2 rooms booked but they gave us only 1 double room saying that they only had 1 room blocked for us & they did not have confirmation for the other room?? I would recommend Hotels.com to remove this Hotel from their booking site because it will unnecessary spoil its reputation too, the only plus point of this Hotel was its Buffet Breakfast which was good , so in total I would give this Hotel -10 points...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good affordable. will stay again.
Plenty of selection for breakfast. Very satistified. Rolls across the street are tasty also. Room is clean. wifi is acceptable. I will definitely recommend this hotel to my colleagues.

4/10 - 별로예요

Malthesh 님, PUNE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NOT UPTO THE MARK
aLL STAFF ARE TRAINEES

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Nice hotel, nice staff and nice service. However the rooms need to be clean.

4/10 - 별로예요

Dave 님, Bangladesh

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Quick overnight stay
We arrived late at night and left early morning for the airport. We paid for a family of four in one room, but there was no extra bed, and we were too tired to ask. Our kids are 12 and 9. The hotel smelled a bit musty, and the bathroom was in a state of decay. We paid over 5000 INR for the night, and I don't think this was value for money.

8/10 - 좋아요

India Buff 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
良く維持されたチェーンホテル また泊まりたい
Salt Lakeの北に位置し、空いていれば空港からも20分程度、残念ながらdown townやID hospital等へはTaxiで15-30分程度離れている 部屋は清潔 シャワーカーテンの設置が不具合でバスルームがびしょびしょになった それ以外は朝食バイキングを含め大変満足した

2/10 - 너무 별로예요

Sridhar Kannan 님, Chennai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Hotel
Poor quality hotel and service quality very bad.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Harish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel Lacks supervision
The Hotel did not have hot water. the Lassi was so sour, they tried masking with extra sugar, couldn't drink. The early morning breakfast take away was not fulfilled by the staff who promised when I check in. On overall basis it is dissappointing

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel not too far from the airport
Nice hotel. Closeness to the airport is the distinct advantage. Clean rooms. Well behaved and friendly staff. It was heartening that they managed to provide us with breakfast packages as early as 4:30 in the morning. We had some difficulty in locating the place. Overall - the experience was good.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good food, OK to stay for overnight, out of town .
I stayed over between two flight in and out of Kolkata. 20-30 min. from airport. Some traffic in the morning, but not too much. Hotel is in an relatively new area for houses and office blocks in Salt Lake area outside the city centre. A quite boring and partly empty neighbourhood. Breakfast was fanstastic, and service good, - but the room was worn down. It was not a place i would like to stay more than necessary though clean with hot water.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food Condition
The Stay was good, Breakfast was Awesome but the quality of Food needs improvement. Internet Services were also not upto mark.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was extremely helpful. But the hotel is old and so are the rooms. No hot water. Not like the pictures. The hotel needs total renovation.

4/10 - 별로예요

BusinessTraveler

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience (hardware)
The staff of the hotel is very friendly, but the infrastructure is so bad that I don't think the friendly staff can do anything about it. It was extremely difficulty to get hot water flow to my room every single day. For me taking a showing in hot water took more the 3 hours every time. A couple of days there was just no hot water. The price is not low even by the US standard, but the guest room that I had was way under. This hotel should be taken out from your company list, period.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
値段の割に良い
ホテル内のレストランでの夕食も満足出来るレベル。欠点はシャワーの温度がぬるかったのと、ドライヤーが無かったこと。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Fair Hotel
Good enough Hotel. A boon for people who have work specifically in the Salt Lake Area. abt 30 Min ride fm airport. Fair services and Food spread. A little steep priced on addnls though but if you plan well,good enough.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awesome stay
had a great and wonderful stay. very nice location and environment there. Only thing is that its bit costly compared to other 3 star hotels

4/10 - 별로예요

D. 님, Kansas City,KS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Debabrata 님, Kansas City

별로예요: 숙박 시설 상태 및 시설

4/10 - 별로예요

Samuel 님, India

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Indi--what?? suppose to be smart!
While most of what Indi-so-so was okay.. their attitude and inability to serve the customer was an obvious sign they should missed their calling to be in the manufacturing industry not the hotel industry.