The Park Kolkata

Property class: 5 and above

Choose dates to view prices

Reviews

6.8 out of 10
New Market is located near The Park Kolkata, which provides a poolside bar, shopping on site, and a hair salon. Treat yourself to a massage, a body treatment, or a body scrub at Aura, the onsite spa. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Residence Room

Room

Residence Room

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Luxury King Room Only

Room

Luxury King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Premium King Room Only

Room

Luxury Premium King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room Only

Room

Deluxe King Room Only

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Half Board

Room

Deluxe King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Half Board

Room

Luxury King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Premium King Half Board

Room

Luxury Premium King Half Board

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Room Half Board

Room

Residence Room Half Board

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Premium King Room with Breakfast

Room

Luxury Premium King Room with Breakfast

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King with Breakfast

Room

Deluxe King with Breakfast

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Room with Breakfast

Room

Luxury King Room with Breakfast

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

APARTMENT BUSINESS

  • Sleeps 10

APARTMENT WITH DOUBLE BED

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

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About the neighborhood

Located in Park Street, a neighborhood in Kolkata, The Park Kolkata is near a metro station. New Market and Sudder Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore New Town Eco Park and Maidan. Looking to enjoy an event or a game while in town? See what's happening at Eden Gardens or Mohun Bagan Ground. Spend some time exploring the area's activities, including golfing. Visit our Kolkata travel guide
Map
17 Park Street, Kolkata, West Bengal, 700016

What's nearby

  • A market with red brick buildings and a sign for Sir Stuart Hogg Market.
    New Market
    10 min walk - 0.9 km
  • Camac Street
    5 min walk - 0.5 km
  • Sudder Street
    10 min walk - 0.9 km
  • St. Xavier's College
    11 min walk - 1.0 km
  • U.S. Consulate General Kolkata
    15 min walk - 1.3 km

Getting around

  • Park Street Station
    2 min walk
  • Kolkata Eden Gardens Station
    4 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU)
    49 min drive

Restaurants

  • Tung Fong
    4 min walk
  • Peter Cat
    3 min walk
  • Flurys
    3 min walk
  • Bar-B-Q
    2 min walk
  • Trincas Tavern
    1 min walk

About this property

The Park Kolkata

  • Luxury boutique hotel in the business district
  • Located close to New Market, The Park Kolkata provides a poolside bar, shopping on site, and a hair salon. Treat yourself to a massage, a body treatment, or a body scrub at Aura, the onsite spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking and valet parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, concierge services, and ATM/banking services
  • Room features
  • All 149 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • More amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 42-inch TVs with satellite channels
    • Separate sitting areas, refrigerators, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: IGBC Green Existing Buildings O&M. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: INR 1,460.88 for adults and INR 1,460.88 for children
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (1,507 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 1460.88 for adults and INR 1460.88 for children
  • Airport shuttle fee: INR 2301 per vehicle (one way)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Park Kolkata have a pool?

Yes, this property has an outdoor pool.

Is The Park Kolkata pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Park Kolkata?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Park Kolkata?

Check-out is at noon.

Does The Park Kolkata provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2301 per vehicle applies.

Where is The Park Kolkata located?

Located in Park Street, this luxury hotel is within a 15-minute walk of Maidan and New Market. Indian Museum and Camac Street are also within 10 minutes. Park Street Station is only a 2-minute walk and Maidan Station is 9 minutes.

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Reviews

The Park Kolkata Reviews

6.8

7.4

Cleanliness

8.2

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 247 reviews
Rating 8 - Good. 76 out of 247 reviews
Rating 6 - Okay. 52 out of 247 reviews
Rating 4 - Poor. 30 out of 247 reviews
Rating 2 - Terrible. 33 out of 247 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I had staying at this hotel they didn’t even gave me a bottle of water after been waiting for one hour .will ever never recommend
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The front desk reception was poor/unhelpful when I checked in. That said, checkout was a breeze and a pleasant experience, staff was very helpful. Did not like the bathroom - the shower area. And on one of the days, music from the club below was too loud and filtered up to the hotel room and was quite disruptive (this was on Holi I believe)
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Doesn't have a five star ambience. Grandeur was missing.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
the location and staff behaviour were highlights but room was stinking like old property and the Furniture and amenities surely need some changes .
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
It was just a horrible and worse experience of our lives ever.. When it comes to staying in a five star hotel. The staff had no clue what they were doing. We checked in , got our keys and when we went up to our room.. we swiped the card , door opens and we see a half naked man in the bed jerking himself off !!! We rushed out of the door .. went downstairs to the reception and they were not even sorry... just handed us another key and said it was just a system error. 2nd : we couldn’t sleep all night because they have night club in the same Bldg and it was too loud. 3rd: the bedsheet , pillows everything looked as if never changed, and stinky. Also, we prepaid for two nights but after thai experience we left the first night and decided not to stay the other night.. and we never got our money refunded. I had no energy to argue with the most unprofessional, untrained staff so we decided to let it go. One word : pathetic!
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok , nothing extraordinary

Check in requires more than 40 minutes, the in room dining service is pathetic although quality of food is good. It’s a pure business hotel would not recommend any one going out for leisure or couples trip. Mini bar charges are arrogant, can’t even enjoy dinner at their restaurant as they are most of the times booked for marriages or parties
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Too much to handle

House keeping and room service calls took a lot of time to arrive . Breakfast inclusion or not was forever confused . Looked like a dis connected system
Stayed 4 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service

Avoid ...try some other hotel

Good location, breakfast and food in general. Run of the mill hotel and poor service! Bathroom was leaky and had water accumulation on floor from leaky faucet! Hidden charges for water bottles!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a troublesome start, however things got a lot better including complimentary wine and snacks as apology and free drop to the airport. Room service and check in are bit slow though. Love the location and tasty breakfast buffet.
Stayed 6 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel serves no good
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property. Towels were not cleaned. The floors are not cleaned. It looked like a run down Las Vegas Hotel.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Front desk - reception staff very cordial & hardworking I absoy salute them for their commitment Towards their job & responsibility. They have been squeezed
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Noisy area staff is not prompt. Need improvements in staff services and alertness
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To me it was good. Location was good, food was good and I really enjoy the night atmosphere.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choice of restaurants is top-notch. Staff was very friendly and professional. Location is great - lot of shopping, entertainment close to the hotel.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and restaurants especially thai food entertainment amazing the gym spa and pool
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It was wonderful.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高级客房不是很新，但是地理位置中心，有酒吧泳池健身房，配套设施不错
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, close to great restaurants, interesting book shops, and Museum. A pleasant way to spend time after a business meeting.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
First of all, I would like to thank Sansmit, the Assistant Lobby Manager. I was very upset at the way I was handled by the young ladies during checkin and their inability and/or unwillingness to resolve the problems I faced on the first night. However, when I brought the issues to the knowledge of Sansmit, he acted on it right away and took care of me extremely well. I can not but thank this gentleman for his help. He is the kind of staff that Park should have. At the end of the day, I am very satisfied and enjoyed my stay at Park thanks to Sansmit. However, I would suggest that Park employs staff that take care of the guests unlike the one’s who proved their ineffiency at taking care of me on my first evening there. I will stay there again if the Park management makes sure that they have the proper staff, whose duty is to take ultimate care of it’s guests. If you run into problems there, please bringit to the management’s notice. They will take care of you. That is what I experienced and commend the manager for taking quick action to satisfy the guest.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long ago awesome, turned bad, now worse

Hotel Park, Park Street Kolkata Once deemed as Kolkata's iconic hotel. Amazing stay experience. Best in class. Room Booked and paid for- Luxury, Room received- Economy room. No explanation, no refund Check-in: Delay by 30 minutes Electrical sockets: Not working Wifi: Not working Water bottles: Chargeable Food rates are quite cheap here- I ordered TWO DIET COKE cans and signed a bill of JUST Rs 1240. This is definitely iconic. I am definitely staying again!
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and modern amenities in the property. Staff are cordial and with smile. Great breakfast and nice night clubs. Overall value for money
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untidy

Not so good.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean facility and friendly staff.
Stayed 3 nights in Apr 2019