“I accidentally booked the room for one person instead of two. When my wife and I arrived, the reservations staff told me I would need to pay extra for my wife to stay, which I completely understand and accept.
What was not acceptable was the amount they charged. I had already paid 9,000 TL for the room, then they charged me an additional 9,700 TL for my wife. That meant I paid almost 19,000 TL for one night.
After checking in, I looked at the hotel's own website and saw that the exact same room...
“I accidentally booked the room for one person instead of two. When my wife and I arrived, the reservations staff told me I would need to pay extra for my wife to stay, which I completely understand and accept.
What was not acceptable was the amount they charged. I had already paid 9,000 TL for the room, then they charged me an additional 9,700 TL for my wife. That meant I paid almost 19,000 TL for one night.
After checking in, I looked at the hotel's own website and saw that the exact same room...
Anthony