Dear Young Tae,Thank you so much for taking the time to share with us your impressions of your recent stay at The Pacific Sutera Hotel.It brings me with great delight and pride to see this perfect rating as highlighted in your comments, and I trust that our colleagues will be as encouraged as I am while reading your wonderful review.It will always be our pleasure to welcome you back and we hope to see you in the very near future.Sincerely,

Dear URIE,Thank you for taking the time to write your review on your recent stay with us.I am delighted to hear that you had a positive experience, and appreciate the compliments and perfect rating on the ResortI look forward to welcoming you back to The Pacific Sutera Hotel to create more memories with us.Sincerely,

Thank you for your review.

Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay with us at The Pacific Sutera Hotel, Sutera Harbour Resort.We do hope that we will have the pleasure of welcoming you back soon for another memorable & enjoyable stay.Kind regards,

Dear Hyun Ho,Thank you very much for taking the time to share such fantastic feedback following your recent stay with us at The Pacific Sutera Hotel, Sutera Harbour Resort.We are thrilled that you enjoyed so many aspects of your stay and I thank you for the perfect rating!We do hope that we will have the pleasure of welcoming you back soon for another memorable stay.

Dear Yoonjung,Warmest greetings and thank you for taking the time to share your feedback on your recent stay at The Pacific Sutera Hotel. We are delighted that you had an enjoyable stay with us.It has been a pleasure having you here and we look forward to welcoming you back in the near futureKind regards,

Dear Jungwon,Thank you for taking the time to share your experience at The Pacific Sutera Hotel, Sutera Harbour Resort. We're truly delighted to hear that you had such a great experience, and we appreciate your detailed feedback.We can't thank you enough for your high praise and for recommending our hotel to fellow travelers. We would be honored to welcome you back on your next visit to Kota Kinabalu, whether for business or leisure.

Dear Hyungjin,Thank you for taking the time to share your feedback & for providing us a perfect rating! We are delighted that you had a pleasant & comfortable stay at The Pacific Sutera Hotel. It has been a pleasure having you here and we look forward to welcoming you back once again in the near future.Kind regards,

Dear Jongui,I regret to read that we have not quite lived up to your expectations on the room arrangements. We will certainly look into the drawbacks you raised related to your experienceTaking on board your feedbacks, I have shared your comments with our Front Office Manager & Executive Housekeeper to ensure that improvements are swiftly put in place via our Hotel's continuous quality improvement program.Rest assured that your satisfaction is paramount of our top priorities and regaining your trust and faith in our hotel is very important.Despite this situation, I really hope this will not deter you from staying with us in the near future.Kind regards,

Dear Sokyeol,Thank you once again for your valuable feedback during your recent stay at The Pacific Sutera Hotel. It is through feedback like yours that we are able to enhance our services and create memorable experiences for our guests. We look forward to welcoming you back on your next visit to Kota Kinabalu, SabahKind regards,

Warmest greetings and thank you for taking the time to share your feedback on your recent stay at Sutera Harbour Resort!We appreciate your feedbacks and we will take this into consideration to improve our guest experience.We are delighted that you had an enjoyable stay here and your kind compliments are sincerely appreciated. It has been a pleasure having you here and we look forward to welcoming you back in the near future.Kind regards,

Dear Valued Guest,Warmest greetings and thank you for taking the time to share your feedback on your recent stay at Sutera Harbour Resort!We are delighted that you had an enjoyable stay here and your kind compliments on the ratings are sincerely appreciated. It has been a pleasure having you here and we look forward to welcoming you back in the near future.

Dear Value Guest,Thank you for sharing your experience during your recent stay with us at The Pacific Hotel, Sutera Harbour Resort. We are thrilled that you loved your experience and our staff will definitely be delighted to read your kind words. We make our customer experience and satisfaction our utmost priority, and your review reaffirms the hard work we put in every day to make your stay an unforgettable one.The team & I look forward in welcoming you back in the near futureSincerely,

Dear Jaemin,Thank you for taking the time to share a review. It has been our pleasure to make your stay very comfortable, and I am delighted to know that we have manage to achieve it . The team is indeed proud to have had the opportunity to serve you and show you their true hospitality.We look forward to welcoming you back with us again should your travel visit brings you back to Kota Kinabalu, Sabah!Sincerely,

Dear Valued Guest,We are delighted that you had an enjoyable stay here and your perfect rating are sincerely appreciated. It has been a pleasure having you here and we look forward to welcoming you back in the near future.

Dear Suman,We are delighted that you had an enjoyable stay here and your perfect rating is sincerely appreciated. It has been a pleasure having you here and we look forward to welcoming you back in the near future.

Dear Na Hyung,Thank you for the perfect rating! We are delighted that you had a pleasant & comfortable stay at The Pacific Sutera Hotel. It has been a pleasure having you here and we look forward to welcoming you back once again in the near future.Kind regards,

Dear Mi Seon,We extend our heartfelt gratitude to you for taking the time to provide us with your invaluable feedback. Your perfect rating & review is a testament to our unwavering commitment to delivering exceptional service and experiences that exceed our guests' expectations.We are delighted to know that your experience with us was nothing short of outstanding, and we are grateful for your kind words.We look forward to welcoming you back soon.Sincerely,

Dear Hyunok,Thank you for taking the time to share a review. It has been our pleasure to make your stay very comfortable, and I am delighted to know that you enjoyed the ocean view from your room . The team is indeed proud to have had the opportunity to serve you and show you their true hospitality.We look forward to welcoming you back with us again should your travel visit brings you back to Kota Kinabalu, Sabah!Kind regards,

Dear So Yeon,Please be assured that we highly value all of your comments and will definitely seek to fine-tune our systems and procedures appropriately. Only with valuable feedback like yours are we able to continuously improve our service quality to provide our guests with a warm and comfortable stay.

Dear Sol,Thank you for your review. It was an absolute pleasure to have you with us during your vacation and provide the service level and experience that left you satisfied. As a passionate team of professionals we always do our best to make sure that our guests have time of their life and collect more than just good memories, but the amazing holistic feeling of joy, peacefulness and beauty with them. We are looking forward to be welcoming you again.

Dear Seo Yeon,Thank you for taking time to share your recent stay experience with us.We certainly look forward to welcoming you back to stay again as our valuable guests.

Dear Jin Seo,Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future!

Dear Kim Yong Cho,Thank you for being our Guest, my team and I hope to have the opportunity to welcome you back for an improved experience when your next travel brings you to Kota Kinabalu.

Dear Hangsoo,Thank you for taking the time to share such a lovely review following your recent stay with us.My team and I are heartened to hear that the thoughtful service offered by the hotel made your stay memorable.Once again, thank you again for choosing to stay with us, we look forward to welcome you back soon

Dear Donghoon,Thank you very much for your feedback regarding your stay at The Pacific Hotel and we are pleased that you had a great holiday.We look forward in welcoming you back soon.Kind regards,Gerry D'CruzGeneral Manager

Thank you for your review of our hotel. We are glad that you enjoyed staying with us.We shall look forward to welcoming you back again on your future visits to Kota Kinabalu, SabahKind regards,Gerry D'CruzGeneral Manager

We are sorry to hear about the issues you experienced during your stay with us. We apologize for any inconvenience caused by the water pressure and the noise disturbance you encountered in your initial room, which caused you to move to the 12th floor. We regret that you also had difficulty with the room key and found the breakfast unsatisfactory.We understand your frustration with these issues and assure you that we are taking steps to improve the water pressure in our rooms and to address the noise disturbance caused by the nearby prayers. We have also taken measures to ensure that our staff members are providing the level of service and attitude that our guests expect.Thank you for taking the time to provide us with your feedback. We value your opinion and hope to have the opportunity to serve you better in the future.

Thank you for your kind review.

Thank you for your review.

Dear Chunghee, We are thrilled to hear that you had a comfortable stay with us, especially on such a special occasion as your wedding anniversary! It was our pleasure to provide a little extra touch of romance with the swan towel decoration on the bed. We hope to welcome you back soon for another memorable stay!

Dear Daljoong,We deeply appreciate you taking the time to share your experience at The Pacific Sutera Hotel. We are thrilled to hear that you thoroughly enjoyed your stay with the gracious hospitality of our team members. We eagerly anticipate the opportunity to welcome you back for another enriching and restorative visit.Kind regards,

We appreciate your feedback and are delighted you had a pleasant experience with us. We hope to see you again very soon.

We appreciate your feedback and are delighted you had a pleasant experience with us. We hope to see you again very soon.

Thank you for your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we’ll all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant –stay with us. Please advise your current room number for our further reference. Thank you for letting us know. We’re sorry once again

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your feedback.

We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant –stay with us. Thankyou for letting us know. We’re sorry once again.

Dear sir / Madam, We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant –stay with us. Thankyou for letting us know. We’re sorry once again.

Dear Sir / Madam, We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant –stay with us. Thankyou for letting us know. We’re sorry once again.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback.

Dear sir / madam, We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant –stay with us. Thankyou for letting us know. We’re sorry once again.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we’ll all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu.