Dear Guest, it is so nice to read that you are happy that you chosen our hotel for your stay. It will be pleasure to host you again in the near future. Best regards, Reception

Dear Myung, Thank you for your feedback! Front Desk Team

Thank You!

Dear Guest, thank you for your opinion. Rest assured we follow the recommendations of international and Polish institutions responsible for health protection, regarding cleanliness, disinfection, personal protective equipment and maintaining social distance. An extra at the reception we have plexiglass beetween us and the guests. Our staff is properly trained.If we can be of any further assistance please do not hesitate to get in touch. Best regards,

Dear Hanna, I would like to thank you for your feedback regarding your last stay with us. It was a pleasure to host you in our Hotel and I hope that we will see you again. Sincerely, Karina Ptaszyk Guest Service Representative

Dear Yoon-Jin, Thank you so much for such a high rating. It is so nice to read that we meet your expectations. Looking forward to see you in our hotel. Best Regards, Karina Ptaszyk Guest Service Representative

Dear Mr. VictorThank you for leaving us an feedback.We are happy to hear that you enjoyed your stay with us. We are pleased that the Breakfast and Bar matched your expectations.Kind regards,

Dear Guest,We would like to thank you for leaving us an review about your stay.We are pleased that you enjoyed your stay with us and we are glad to hear that the location was considered as an big advantage.All the best

Dear Robert,Thank you feedback. Renovation is finished, now guests can feel like at home in our refreshed indoors.

Dear Mr. Leslie,Thank you for sharing your opinion. We appreciate high rate. We look forward for your next stay!

Dear Mr. Chris,Thank you very much for your stay with us and also for your review. We are very grateful for your appreciated a lots of aspects in our hotel. At the same we would like just explain that bar in our hotel working normally, but in other place like than always. Thank you very much also for your remarks. They are already passed to relevant managers. We hope it will help us to improve our service, All the best,Izabela TomczykFront Office

Dear Richard,thank you for your comment. We are happy to read that your stay was really good. Thank you for all compliments. We hope to host you again in the near future.Best regards,

Dear Mr. Aidan,Thank you very much for your stay with us. We are very happy to know that your stay was enjoyable and our location is so good for you. We are waiting for your next stay with us.All the best,Izabela Tomczyk FO

Dear Mr. Robert,Thank you very much for your stay with us and for your review. We are very happy to know that your stay was so great with us and it is very nice to know that our location is so perfect for you. We are waiting for your next stay with us with our pleasure of course!Best wishes from Cracow,Izabela TomczykFront Office

Dear Mr. Mattis,Thank you very much for your stay with us and for your good notes for us. We are very glad that your stay was great and location was very good for you as well. We are waiting for your next stay with us!

Dear Guest,Thank you very much for your stay with us and for your review. We are very happy that your stay was so great. Thank you very much for your appreciated our bar! It will be pleasure for us to welcome you again.All the best,

Dear Mr. John,Thank you very much for your stay with us and for your feedback. We are very happy to know that your stay was enjoyable and safe. We are waiting for your next stay with us. It will be pleasure for us.All the best, Iza Tomczyk, Front Office

Dear Ms. Jacqueline,Thank you very much for your stay with us and for your review as well. We are very happy that your stay was enjoyable and made a very good impression of you. It will be very nice to welcome you again in our hotel.All the best,Izabela TomczykFront Office

Dear Mr. Toby,Thank you very much for your stay with us and for your review as well. We are very happy that your stay was enjoyable and location was so good for you. It will be very nice to welcome you again in our hotel.All the best,Izabela TomczykFront Office

Dear Guest,Thank you for leaving us a feedback about your stay. We are happy to hear that you enjoyed your stay with us. Looking forward to see you again!All the best,

Dear Karindeep,We are really sorry to hear what have you experienced.We would be grateful if you could explain what exactly happened so we can prevent situations like yours.Best RegardsSzymon Front Officer

Dear Per,We are really sorry for inconveniences you experienced in our hotel. If you provide us with information you want mini bar in your room we would prepare it for you.Best RegardsSzymon Front Officer

Dear Christopher,We are delighted you enjoyed your stay in our hotel.We are looking forward to welcome you back.Best regardsSzymon Front Officer

Dear Mr. Juan Carlos,Thank you for leaving us a review of your stay. We would like to hear more about your experience while staying with us, because from this opinion it is hard to understand what caused the rate 5 out of 10 of your satisfaction.Kind regards,

Dear Ms. Alexandra,Thank you for leaving us a feedback about your stay with us. We would like to apologize for any inconveniences that might affected your stay. Thank you for giving us an honest opinion. We will pass this information to the Housekeeping Manager so the employees responsible for the maintatnce will pay more attention about their service. Kind regards,

Dear Cynthia,Thank you for leaving us a feedback about your stay. We are pleased to hear that you enjoyed your stay and the location of our hotel was considered as an advantage.All the Best,

Dear Dr. Ozcan,Thank you for leaving us a feedback about your stay. We are sorry to hear that the menu of snacks at the bar did not suited your expectations. Our hotel is during modernization process so we can match our guests needs and expectations. We are happy to hear that you have enjoyed your stay with us.

Dear Lori,Thank you for leaving us a feedback about your stay. We are pleased to hear that your stay in our hotel was enjoyable and our staff managed to suit your needs. All the best

Dear Mrs. Katie,We would like to thank you for leaving us a feedback about your stay. We are happy to hear that your stay was enjoyable, and the location of our hotel was considered as an advantage and it suited your needs. Looking forward to see you next time!All the best