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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Daily buffet breakfast (MYR 35 per person)
Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Bukit Bintang, a neighborhood in Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km
  • KLCC Park - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Yi Pin Kopitiam憶品楼 - ‬1 min walk
  • ‪Jiak Kopi - ‬2 min walk
  • ‪Too Yumm Co - ‬2 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, an elevator, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 175 rooms boast comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on Sep 1, 2025 start from ₩81,770, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Berjaya Times Square and Petaling Street are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

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citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 397 out of 486 reviews
Rating 8 - Good. 66 out of 486 reviews
Rating 6 - Okay. 15 out of 486 reviews
Rating 4 - Poor. 5 out of 486 reviews
Rating 2 - Terrible. 3 out of 486 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hareeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Stayed 4 nights in Aug 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

sze ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is comfortable. And the transportation is convenient! It’s easy to get to everywhere!!!
Stayed 5 nights in Jul 2025

8/10 Good

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very satisfied. The staff are very friendly and kind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place that really prioritizes sleep hygiene and is very comfortable
Stayed 7 nights in Jul 2025

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially, loved water pressure of the shower in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Katsumi

Liked: Cleanliness, property conditions & facilities
Very good ！
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay in Kuala Lumpur
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel-Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Be a traveler not a tourist
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Stayed 3 nights in May 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! All staff were very friendly and helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish interior. Breakfast needs some improvement.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Aoife

Liked: Amenities
Great value for money. Clean, good location and staff were helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My #1 Hotel Choice in Kuala Lumpur

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Stayed 3 nights in May 2025

8/10 Good

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay
Stayed 2 nights in May 2025