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The hotel condition really terrible. Very dirty. I stay 2 days there ... no room service and cleaning. Service really poor! The room picture at hotel.com is different with actual. Feel like get cheating ! The receptionist attitude is very bad and no manner. Very bad and angry experience stay over there. Hope management of hotel.com can check the hotel condition before publish at website.
The Room was small compare to other places I have stayed. Reception staff was friendly. Area was good. Lots of shops. Bathroom and toilet was old and shower head was not workign good. There was no hand towels either.
Was listed as a 3 star hotel on Expedia.ca site, however disappointed upon arrival. Many details not attended to, ie plumbing pipes projecting from wall, etc. Attending to details could elevate rating, however the will does not appear to be there.
Glenn
6/10 Okay
Lijuan
Dec 1, 2016
Disliked: Staff & service, room comfort
No water & electricty
I was so shock on that day I check in there was no water but the reception guy get water for me so I can wash hand,then another nightmare come no lights, after a while is ok but another day morning no lights again and lucky I am checking out soon,will nvr stay there again.
Well it's a budget hotel, so don't expect anything. the bathroom was not clean. The location was good and very convenient. But I wouldn't come back to this hotel next time.
1) Door lock didn't work. Tried a few times, eventually moved to another room.
2) Left in morning. When I returned to new room at night, it still wasn't made up.
3) The lights didn't work.
4) No toilet roll.
5) They went next door to get toilet roll as they had run out in hotel!
6) Call girls knocked at 12:30 and 1:30 am asking if I needed their services!
7) I left hotel but did not get either receipt or refund as I had booked online.
8) Breakfast only available after 9:00 am
9) No breakfast space. People huddle around sofa in reception and open KFC packets brought in by hotel staff.
10) Laundry was promised after two hours. Got it two days later.
Well trained staffs, friendly and make us felt welcoming when we stayed there. This hotel is conveniently located in a shopping street, whereby lots of lots things to do, visit, dine, shop and make sure you pay a visit to local food centre for some local street food quality. The hotel was hygienic and reasonable price.
Great location main Bukit bintang street near KFC, nearby many mall and Cinemax , 2 min walk train station , 2 min walk famous food street Jalan alor, room are good n clean , comfortable bed , 32 inch flat screen , sure I ll stay in again
so dissapointed and they really make me cry and this is my 1st and last stay there . with a dirty bedsheet . smelly toilet . a hard mattress that i could feel the spring . really make my body pain ! change ur picture .stop lying people .there no room such in that picture .
This hotel is very difficult to find because actual hotel name is golden~~(I forgot),not OYO.
if you are experienced backpackers,it may be fine, but many stain on sheets, dust on the floor, insect on the wall,,,,,
anyway far away from picture. Location is very nice.