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Reviews of citizenM Kuala Lumpur Bukit Bintang

4 out of 5
citizenM Kuala Lumpur Bukit Bintang
128 Jalan Pudu, Kuala Lumpur

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 282 reviews" "
Rating 8 - Good. 31 out of 282 reviews" "
Rating 6 - Okay. 5 out of 282 reviews" "
Rating 4 - Poor. 3 out of 282 reviews" "
Rating 2 - Terrible. 2 out of 282 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from CitizenM Kuala Lumpur on May 7, 2024
Dear Citizen Douglas,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, CitizenM Kuala Lumpur

10/10 Excellent

Deserene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel concept was definitely outside the box, not your typical hotel in a good way. I applaud the design. No pool, no gym but a beautiful lobby, a wide variety of interesting books, a bar with very nice bartenders and televisions 📺. Breakfast was ok, for local nightlife activities the food night market was 1 minute away walking so super convenient, really good food, I enjoyed that option. There's also an arts and craft building about 3-4 min walk, lots to do, painting, jewelry making, awesome sushi spot, great spot to learn about Malaysians culture. Highly recommend
Stayed 4 nights in Apr 2024
Response from CitizenM Kuala Lumpur on May 7, 2024
Dear Citizen Deserene,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, CitizenM Kuala Lumpur

10/10 Excellent

Nechelle Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Loved the room design..so cozy and clean
Stayed 2 nights in Apr 2024
Response from azli on Apr 18, 2024
Dear Citizen Nechelle,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, CitizenM Kuala Lumpur

8/10 Good

Antone

Stayed 3 nights in Mar 2024
Response from CitizenM Kuala Lumpur on May 7, 2024
Dear Citizen Antone,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, CitizenM Kuala Lumpur

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Loved all of the tech options in the room and great blackout blinds
Stayed 1 night in Mar 2024
Response from Azli on Mar 18, 2024
Dear Citizen Madison,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Kyle Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept, great price for what you get, very friendly and approachable staff. Decent happy hour bar. Steps away from weekend night street food market area.
Stayed 1 night in Mar 2024
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen Kyle Jonathan, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff are very friendly and helpful.
Stayed 4 nights in Jan 2024
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen William, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from citizenM Kuala Lumpur on Apr 7, 2024
Dear Citizen Brian, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, CitizenM Kuala Lumpur

8/10 Good

Esperanza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Safe Nice staff Convenient Highly recommended
Stayed 2 nights in Feb 2024
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen Esperanza, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Galal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This an amazing hotel, the only thing I noticed th
This an amazing hotel, the only thing I noticed the rooms are small and the breakfast has no variety of food, but it’s really worth the price, it will be my only hotel in all my trips to KL
Stayed 3 nights in Feb 2024
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen Galal, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. We are sorry to hear that you found our rooms a little small for your liking/comfort. For your next visit, we would recommend for you to select a 'courtyard view' room as these rooms are usually slightly larger. Our hotel does have an interesting living room for you to explore and stretch your legs as well. We thank you for your support and we hope to welcome you back again.

10/10 Excellent

Maria -Anna

Liked: Property conditions & facilities
Very modern well run hotel with an excellent and friendly staff.
Stayed 8 nights in Jan 2024
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen Maria, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but comfortable and clean. Hotel staff is excellent. Very friendly and helpful.
Stayed 5 nights in Dec 2023
Response from Yamuna on Dec 28, 2023
Dear Valued Citizen,Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Muh Tyng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - The smell is comfortable. - The bed is comfortable. - The external view is good in the room, and you can sunbathe without getting too hot. - The lighting is bright and adjustable in both intensity and color temperature. - The gentle alarm mode is interesting (voice countdown). - The curtains have a full blackout mode, as well as a regular curtain mode, which is nice to adjust according to mood. - The carpeting on the residential floors is interesting. - There is ample space under the bed for luggage and an easy-to-use safe. Cons: - The inner lock on the room door may be faulty and unusable; it's best to check upon check-in. - There is free hot water downstairs, but the flow is very low, and there are times when there is no hot water (you can ask the staff for help, but it takes time to figure out you are not filling hot water). - Even if the number of days without cleaning has been confirmed online, there might still be instances of cleaning without a sign hanging on the door.
Stayed 5 nights in Dec 2023
Response from Azli on Dec 18, 2023
Dear CitizenM Muh Tyng,Thank you for choosing to stay here with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you had an amazing stay and it seems like we are a perfect fit in terms of concept and design! Thank you for noticing and appreciating all the touches (big or small) we put into our hotel. Definitely looking forward to seeing you again! Cheers, citizenM Kuala Lumpur

10/10 Excellent

sultan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Response from citizenM Kuala Lumpur on Mar 13, 2024
Dear citizen Sultan, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Harjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and quick to respond. Beautiful lobby and decor is amazing. Buffet is really good, worth the price. Room is bit small but bed is king size. Washroom is bit tight, but place is very clean. Overall great experience!!
Stayed 4 nights in Nov 2023
Response from CitizenM on Dec 11, 2023
Dear Citizen Harjit, Thank you for taking the time to share your experience and we are happy to know you had a great time. Hope to see you again! Best wishes, citizenM Kuala Lumpur

10/10 Excellent

Chia Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room. Convenient place to stay ar
Stayed 2 nights in Nov 2023
Response from citizenM Kuala Lumpur on Nov 19, 2023
Dear citizen Chia Heng,Thank you for taking the time to share your experience and for staying here with us in citizenM Kuala Lumpur. It is great to know you had a great stay and we hope to welcome you back again soon. Cheers, citizenM Kuala Lumpur

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, excellent location
Second time staying at this hotel, perfect location, very clean, just what we experienced the first time 4 years earlier. The rooms are a little small but we don't find this an issue, it just works perfectly for us. We had one day when our room wasn't made up but this was dealt with and an apology from the hotel Would defiantly stay here again.
Stayed 4 nights in Oct 2023
Response from citizenM Kuala Lumpur on Nov 19, 2023
Dear citizen Brian, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you had a fantastic time here. Your kind compliments of our team is much appreciated. Hope to see you again soon! Till next time, citizenM Kuala Lumpur

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2023
Response from citizenM Kuala Lumpur on Oct 31, 2023
Dear citizen Luke, Thank you so much for the five star review. We hope can see you soon. Kind regards,citizenM Kuala Lumpur

10/10 Excellent

Loong Hoon

Stayed 2 nights in Sep 2023
Response from citizenM Kuala Lumpur on Oct 14, 2023
Dear citizen Loong Hoon,Thank you so much for the full score rating, we are looking forward to see you again!!Best regards,citizenM Kuala Lumpur

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 6 nights at CitizenM Bukit Bintang and I must say it was truly warm and welcoming staying here. The staff working there are all extremely friendly and approachable. The hotel and room itself was extremely quiet despite the hotel being situated in the city. I will definitely return to CitizenM Bukit Bintang on my next visit to Kuala Lumpur.
Stayed 6 nights in Sep 2023
Response from citizenM Kuala Lumpur on Oct 14, 2023
Dear citizen Kenneth,Thank you for taking the time to share your experience and for staying here with us in citizenM Kuala Lumpur. It seems like you had a fantastic experience here and that makes us really happy! We looking forward to welcome you back again and do check out our other properties worldwide as well! Take care! Best regards, citizenM Kuala Lumpur

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, chic and clean! The bed is extremely comfortable. Size is perfect for one person, managable for two. The hotel is extremely quiet. Look forward to staying there again!
Stayed 1 night in Oct 2023
Response from citizenM Kuala Lumpur on Oct 14, 2023
Dear citizen Kenneth, We are happy to hear you've enjoyed your time here! We appreciate the time taken to share your experience. We hope to welcome you back again soon! Best regards, citizenM Kuala Lumpur

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from citizenM Kuala Lumpur on Oct 14, 2023
Dear citizen Lingyun,Thank you so much for the full score rating, we are looking forward to see you soon !!Best regards,citizenM KLB

10/10 Excellent

SEUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and good service but small room and no-window.
Stayed 2 nights in Sep 2023
Response from citizenM Kuala Lumpur on Sep 25, 2023
Dear citizen Seunghee,Thank you for staying here with us in citizenM Kuala Lumpur. Hope to see you again soon!Cheers,citizenM Kuala Lumpur

10/10 Excellent

Yousof

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and polite staff with good attitude. There was a technical problem with TV they resolved it in no time and apologized warmly.
Stayed 3 nights in Sep 2023
Response from citizenM Kuala Lumpur on Sep 12, 2023
Dear citizen Yousof,Thank you for staying here with us in citizenM Kuala Lumpur. Nothing makes us happier than knowing you had a great stay. Hope to see you again soon!Cheers,citizenM Kuala Lumpur

10/10 Excellent

PATRICIA, PAWLET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the interior design including art with bright colours and patterns throughout the common areas.
Response from citizenM Kuala Lumpur on Aug 29, 2023
Dear citizen Patricia,Thank you for staying here with us again in citizenM Kuala Lumpur. Always a pleasure to have you here and see you again soon!Cheers,citizenM Kuala Lumpur

8/10 Good

Chong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice coffee during breakfast. Fun to be able to change the light mood of the room. Limited space to turn around in the room walkway for 2. Not as many food selection during breakfast.
Stayed 1 night in Aug 2023
Response from citizenM Kuala Lumpur on Aug 22, 2023
Dear citizen Chong,Thank you for taking the time to share your experience and for staying here with us in citizenM Kuala Lumpur. We are happy to hear you enjoyed your stay, especially our amazing freshly brewed coffee! We appreciate your feedback regarding the breakfast items and are in the process of making it better. We hope to see you again soon!Cheers,citizenM Kuala Lumpur

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Great location, friendly staff, great breakfast. Highly recommend!
Stayed 3 nights in Aug 2023
Response from citizenM Kuala Lumpur on Aug 21, 2023
Dear citizen Hayley, Thank you for taking the time to share your experience and for staying here with us. See you again soon! Cheers, citizenM Kuala Lumpur

8/10 Good

Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities
CitizenM Kuala earned a great review for their staff. My room was quite "intimate", and I was traveling with a friend. So it was a bit uncomfortable just how space efficient and transparent things were (e.g. almost see through shower and rest room, with no major door prior). BUT, we were very pleased of how understanding and supportive the staff was. We had a flight delay, and they ended up basically cancelling our checkout and increasing our checkout time so that we could get some very much needed rest. Props, it feels great for young adults!
Stayed 2 nights in Jul 2023
Response from citizenM Kuala Lumpur on Aug 3, 2023
Dear citizen Santiago,Thank you for taking the time to share your experience, we are happy to hear you had a great stay and especially highlighting our team! See you again soon.Till next time,citizenM Kuala Lumpur

10/10 Excellent

Clive

Traveled with family
Very attentive and friendly staff who helped out every time they were asked to.
Stayed 3 nights in Jul 2023
Response from citizenM Kuala Lumpur on Jul 18, 2023
Dear citizen Clive,Thank you for taking the time to share your experience and for staying here with us in citizenM Kuala Lumpur. We are happy to hear you had a great stay and especially highlighted the hospitality of our team. Hope to see you again soon!Till next time,citizenM Kuala Lumpur

10/10 Excellent

Portia, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
This is a funky and fun hotel, my room was small but good for my stay. I love the mood lighting and everything controlled from the iPad. I waiting had more time and will look for a CitizenM in a future trip.
Stayed 1 night in Jun 2023
Response from citizenM Kuala Lumpur on Jun 28, 2023
Dear citizen Portia,Thank you for taking the time to share your experience and for staying here with us in citizenM Kuala Lumpur. It's great to hear you enjoyed your time here. We have hotels in US and Europe as well, do check them out! Take care.Till next time,citizenM Kuala Lumpur

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Sam on May 12, 2023
Dear Citizen Sayed,Thank you for the amazing review! We are glad to hear that you have enjoyed and hope to see you again n the near future!Thank you

10/10 Excellent

Roskalrinna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating to our needs.
Stayed 3 nights in Apr 2023
Response from citizenM Kuala Lumpur on May 3, 2023
Dear citizen Roskalrinna,Thank you for taking the time to share your experience. Nothing makes us happier than knowing you enjoyed your stay, especially the hospitality of our team. It is always our pleasure to have you stay with us and we look forward to welcoming you back again soon!Cheers,citizenM Kuala Lumpur

10/10 Excellent

Arina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2023
Response from citizenM Kuala Lumpur on May 2, 2023
Dear citizen Arina,Thank you for this great review, we are always happy to know our guests enjoyed their time here. Hope to see you again!Cheers,citizenM Kuala Lumpur

10/10 Excellent

Kenny

Liked: Staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 3 nights in Apr 2023
Response from citizenM Kuala Lumpur on May 1, 2023
Dear citizen Kenny,Thank you for taking the time to share your experience, happy to hear you enjoyed your stay. Hope to see you again!Best regards,citizenM Kuala Lumpur

4/10 Poor

Benjamin

Stayed 1 night in Apr 2023
Response from citizenM Kuala Lumpur on May 4, 2023
Dear citizen Benjamin,Thank you for staying here with us in citizenM Kuala Lumpur. We are sorry to hear that your experience was not as expected. Do reach out to us so that we may understand further your experience and address any concerns you may have. We hope to see you again for a more seamless stay. Take care!Best regards,citizenM Kuala Lumpur

8/10 Good

John, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 days recently at the Kuala Lumpur CitizenM (have stayed at other properties of this brand) and it was pleasingly familiar, with the modernistic pod style comfortable room, glassed-in bathroom unit within the room, and efficient layout of amenities. Staff are friendly and attentive. We had two issues on our first day (1. A small piece of trash missed by the housekeeping staff in the bedding fold-space between the bed and wall. 2. The room iPad dock was inoperative, we had to use our own iPhone charger to recharge the iPad.) The staff were professional and dealth promptly with these two items. The property is close to the Bukit Bintang shopping, dining and entertainment district. Good value for money. Enjoyed staying. Recommend, especially if you're open to a hotel that's different in form and style to the typical.
Stayed 5 nights in Apr 2023
Response from citizenM Kuala Lumpur on Apr 20, 2023
Dear citizen John,Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. We are happy to hear that you've enjoyed your time here. We do sincerely apologize for the hiccups you faced on your first day and we are glad to hear our team's prompt actions are appreciated by you. We hope to see you again on your next trip to KL. Take care!Till next time, citizenM Kuala Lumpur

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel!
I loved it here! Super modern smart hotel, central location with several convenience shops next door, friendly staff. The self check-in was a bit weird because the staff go through it with you so it seems a bit pointless? However, a great time! I would 100% stay here again if I come back to KL!
Stayed 3 nights in Jan 2023
Response from citizenM Kuala Lumpur on Apr 17, 2023
Dear citizen Maria,Thank you for choosing to stay here with us in citizenM Kuala Lumpur and for sharing your experience. We are happy to hear that you've enjoyed your stay and that you'll be back. We are looking forward to your next stay. Take care.Best regards,citizenM Kuala Lumpur

10/10 Excellent

Lilian

Stayed 2 nights in Mar 2023
Response from Sam on Mar 25, 2023
Thank you for the amazing review!

10/10 Excellent

Avinash Ashok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Hotel & Great Staff
Stayed 3 nights in Mar 2023
Response from Sam on Mar 23, 2023
Dear Citizen Avinash Ashok,We are glad that you have enjoyed your stay with us! Thank you for mentioning our staff and they will be glad to see the review. We hope to see you again in the near future!

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Sam on Mar 25, 2023
Thank you for the amazing review!

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean and full of style!
This hotel was an absolute dream for someone from the London. A trusted brand that did not disappoint, it gave us everything we needed and more. We booked this hotel on the same day after huge disappointment at a local hotel. The level of cleanliness at CitizenM was immaculate which was especially important in Kuala Lumpur.
Stayed 3 nights in Feb 2023
Response from citizenM Kuala Lumpur on Mar 2, 2023
Dear citizen Shani,Thank you for choosing to stay here with us and for taking the time to share your experience. Nothing makes us happier than knowing you enjoyed your time here! Your kind compliments are much appreciated. Hope to welcome you back again soon!Cheers,citizenM Kuala Lumpur

10/10 Excellent

LEE

Stayed 1 night in Feb 2023
Response from citizenM Kuala Lumpur on Feb 20, 2023
Dear citizen Lee,We are happy to hear you've enjoyed your stay here and we look forward to welcoming you back!Best regards,citizenM Kuala Lumpur

8/10 Good

Hongwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from citizenM Kuala Lumpur on Feb 11, 2023
Dear citizen Hongwan,We would like to thank you for staying with us and for taking the time to share your experience. We are happy to hear that you've enjoyed your time here! See you again soon!Best regards,citizenM Kuala Lumpur

10/10 Excellent

Noor, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from citizenM Kuala Lumpur on Mar 7, 2023
Dear citizen Averil,Thank you for choosing to staying here with us in citizenM Kuala Lumpur. We are happy to hear you've enjoyed your stay. Take care and see you soon.Best regards,citizenM Kuala Lumpur

8/10 Good

Averil

Response from citizenM Kuala Lumpur on Mar 7, 2023
Dear citizen Averil,Thank you for choosing to staying here with us in citizenM Kuala Lumpur. We are happy to hear you've enjoyed your stay. Take care and see you soon.Best regards,citizenM Kuala Lumpur

10/10 Excellent

BAO CHUNG, San Jose

10/10 Excellent

BAO CHUNG, San Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good one
Response from citizenM Kuala Lumpur on Dec 30, 2022
Dear citizen Bao Chung,We are glad to know you enjoyed your stay here, hope to see you again soon! Kind regards,citizenM Kuala Lumpur Team

10/10 Excellent

Shivkumar, Sunnyvale

Stayed 1 night in Dec 2022

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brilliant place to stay in central KL. Great room, location, dining/shopping options all nearby if you need. Also the staff are brilliant always engaging and cant do enough to help. Would definitely recommend staying here and I will absolutely return next time I am in KL.
Response from citizenM Kuala Lumpur on Dec 1, 2022
Dear citizen Asim,Thank you for staying with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you've had a great stay and it seems like the you really enjoyed the concept of the room! Your kind compliments of the team will be shared with them and they are sure to be happy to know they've positively impacted your stay! Hope to see you again soon on your next trip in KL and do check out our other locations worldwide, you will not be disappointed.Til next time,citizenM Kuala Lumpur

10/10 Excellent

Jessi, Fitzroy North

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in middle of all the action
Stayed 1 night in Nov 2022
Response from citizenM Kuala Lumpur on Nov 12, 2022
Dear citizen Jessi,Thank you for taking time to share your experience, we glad that you've enjoyed your stay with us. We look forward to your visit.