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차트웰 게스트하우스 여행 후기

3.5 out of 5
차트웰 게스트하우스
88 Chartwell Drive, Umhlanga, KwaZulu-Natal

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 6개" "
평점 8 - 좋아요. 17개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 3개" "
평점 4 - 별로예요. 17개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 1개" "

9.2/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Phindile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Dimakatso

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 3박 숙박함

2/10 - 너무 별로예요

Tarryn

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The worst service we have ever received from a hotel/Bnb. It was a very hot 32 degree day and the air conditioner was broken in our room. We asked for another room when we we told the bnb was fully occupied which was understandable. We then requested that we get a refund for our accommodation because we couldn’t stay in a room that was so hot. The owner told us we needed to wait for her maintenance guy who was a 2 hour drive away, let alone the amount of time it would take him to repair a broken unit. She REFUSED to give us our money back. We had to cut our losses and find somewhere else to stay which was much more reliable. The owner displayed absolutely no hospitality or professionalism at all.
2021년 12월에 1박 숙박함

4/10 - 별로예요

Piwe

별로예요: 직원 및 서비스, 객실의 편안함
2017년 7월에 1박 숙박함
Dear Piwe, Sorry we were unable to make you happy. We certainly tried but to no avail. Kind regards, Janine

10/10 - 훌륭해요

Amos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amos at Chartwell
My stay at Chartwell guest house was amazing! Excellent serene homely environment with great staff.
2017년 6월에 4박 숙박함
Thank you Amos

10/10 - 훌륭해요

GAIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
UPMARKET, PERFECT FOR A BUSINESS TRIP
A safe area - security cameras on the road and guards patrol the area. The Guest House is within a short driving distance of a shopping mall, so is conveniently located. The spacious room is spotless and has everything one needs - toiletries in the bathroom, a microwave oven and toaster, minibar with soft drinks and snacks, hairdryer, etc. Fast WiFi that works perfectly. The owner has paid great attention to detail and every little thing is in place and has been carefully selected. The bed is very comfortable and made up with fresh, crisp white linen and comfortable pillows. The staff are friendly, efficient and helpful. I will definitely stay there again.

10/10 - 훌륭해요

David 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient for Durban Airport
Just needed somewhere to stay after arrival at the airport, before moving on the next day. The hotel was a relatively easy drive (with SatNav), though hotel wasn't clearly marked from the road, but shoeing as 88 Chartwell Drive, rather than as 'guest house. The room was good sized, with sofa, large tv, good bathroom and comfortable bed. The room had coffee facilities, refridgerator and 'honesty bar' Breakfast was good. Would certainly use again, if needi somewhere to stay in Durban.
답변 제공: Janine 님, 2017년 7월 2일
Thank you David for your kind words and positive review. We don't have a large bnb sign for security reasons (people pretending to be from the department of labour etc) and because we don't want walk in guests late at night disturbing our guests.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super de belle change bien située
Chambre impeccable et belle vue. Seul hic est que la piscine n'était pas très bien nettoyée et on ne s'est pas baignés.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
Nice big rooms, though some of them are not so private and the breakfast is so early :)

10/10 - 훌륭해요

Petros

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a wonderful time, me and my family enjoyed our stay, it all turned out to be more than we expected, thank you very much.

6/10 - 괜찮아요

Lorraine

좋아요: 직원 및 서비스, 객실의 편안함
A little disappointing stay. We had booked there because it clearly stated a separate living area, but in fact we had none (and there were ones on the property with separate areas). Our room was spacious and ok. The bedding was clean, but the valance covering the bottom of the bed looked like it had been there for ages. The safe was very small - too small to leave a laptop in. The room had several signs warning of security and panic buttons which left us feeling a bit uneasy - especially as two walls were glass doors which allowed for amazing views but had flimsy locks. The pool was too dirty to swim in, but in all fairness on the second day it was cleaned and usable thereafter. The breakfast was delicious and the staff serving the breakfast were wonderful - redeemed our stay. It was a very long walk to the centre (35-40 minutes). Taps were a little loose and some water was dripping behind the sink. Water supply was a bit unreliable. Our television did not work at one point, but it was immediately seen to. So a mixed experience.

8/10 - 좋아요

Priyesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great stay, great location, great service

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful views and good location
Large room. Good outdoor pool area. Short drive down Chartwell to restaurants, bars and shopping.

8/10 - 좋아요

Quintin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and safe guesthouse. Great staff.
The stay was fantastic. I was happy with the accomodation. I will surely book there again when I decide to go to Durban.

8/10 - 좋아요

walter 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very spacious, clean, confortable and well decorated rooms. Friendly and professional hosts.