실내 수영장, 7 개의 야외 수영장, 24시간 오픈 오픈, 수영장 파라솔, 일광욕 의자

구더슨 나탈 스파 핫 스프링스 & 레저 리조트 여행 후기

3 out of 5
구더슨 나탈 스파 핫 스프링스 & 레저 리조트
Lot 191 Koubad Farm, Paulpietersburg, KwaZulu-Natal

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 45개 이용 후기 중 16개" "
평점 8 - 좋아요. 45개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 45개 이용 후기 중 8개" "
평점 4 - 별로예요. 45개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 45개 이용 후기 중 5개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

10/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Renate C.

2023년 10월에 2박 숙박함
답변 제공: Francois Roux 님, 2023년 10월 11일
Dear RenateMany thanks for the great review.Visit us again soon

8/10 - 좋아요

Madoda

2023년 9월에 1박 숙박함
답변 제공: Francois Roux 님, 2023년 9월 18일
Dear MadodaThank you for taking the time to complete the survey about your stay at Gooderson Natal Spa Hot Springs & Leisure Resort. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Gooderson Natal Spa Hot Springs & Leisure Resort again soon!

10/10 - 훌륭해요

SILINDILE

2023년 7월에 2박 숙박함
답변 제공: F. Roux, General Manager 님, 2023년 7월 17일
Dear SilindileMany thanks for the great review.We are looking forward to welcoming you back to our resort.Kind regards

10/10 - 훌륭해요

Nompilo

2023년 3월에 3박 숙박함
답변 제공: F. Roux, General Manager 님, 2023년 4월 27일
Dear NompiloMany thanks for the great review. Please visit us again soon.

6/10 - 괜찮아요

Sarika

가족 여행
별로예요: 숙박 시설 상태 및 시설
Natal Spa
The pools and stuff was ok and fun The room was not so clean ,especially the bathroom and the staff didnt help us with things we needed They also had horse riding but when it was our turn to go ,they said we had to make an appointment
2022년 9월에 1박 숙박함
답변 제공: F. Roux, General Manager 님, 2022년 10월 3일
Dear SarikaThank you for taking the time to rate our service. It is great to see that you enjoyed your time here. I cannot see from this review in which room you stayed. The good news is that we are busy with renovation some of our bathrooms at the moment. Apologies that your bathroom was not cleaned as expected. I always getting good compliments regarding our staff, so again, I'm not sure what happened that staff didn't want to assist you.Unfortunately, horse ridings need to be booked. We certainly hope to be welcoming you back soon.

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was wonderful....just as it was when i was last there 45 years ago...i would gladly go back again ...But the roads where horrendous to say the least coming from the durban side...the potholes were unbearable... I love Natal Spa. Thank you .would love to see you again...if the roads improve.
2022년 5월에 1박 숙박함
답변 제공: Francois Roux 님, 2022년 5월 16일
Dear Cathy Thank you for taking the time to review our resort and service after your recent stay. We are happy to hear that you enjoyed the time with us and that brought back some good memories. Potholes are a huge concern to us and we are constantly sending emails to the department. Unfortunately, since it is a public road, we cannot fix it from our side. Please do visit us again soon.

2/10 - 너무 별로예요

feroz

가족 여행
좋아요: 직원 및 서비스
Disappointed
Just stayed the 1 night out of the 3 that we booked, place needs a major upgrade, booked a 4 sleeper chalet.the hiking trails are neglected, was only able to use the green trail.very boring atmosphere,the 2 positives from this place was the food from Bistro and the friendly staff.
2022년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
satisfactory stay
Staff were very friendly but the food needs major help. Prices don't match quality or quantity. Felt like dinner was a frozen reheated meal.
2020년 9월에 1박 숙박함
답변 제공: Francois Roux 님, 2020년 9월 28일
Dear Anonymous Thank you for taking the time to review our resort after your recent stay with us. We appreciate all constructive criticisms, albeit negative. Accept my apology for not giving you the best service and food as expected. Kindest Regards General Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience and looking forward to visit again
2020년 1월에 2박 숙박함
답변 제공: F. Roux 님, 2020년 2월 11일
Dear Anonymous Thank you for taking the time to review our resort after your recent stay with us. We sincerely appreciate the great score. We hope to see you soon again. Kindest Regards Francois Roux General Manager

2/10 - 너무 별로예요

SHERIKA

2020년 1월에 3박 숙박함

10/10 - 훌륭해요

Ntombfuthi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great time, my son really enjoyed the activities
2019년 12월에 1박 숙박함
답변 제공: Francois Roux 님, 2019년 12월 27일
Dear Ntombfuthi Thank you for taking the time to review our resort after your recent stay with us. We appreciate your positive feedback. Best Regards Francois Roux General Manager

10/10 - 훌륭해요

Mavis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We had an amazing stay. The kids already are looking towards coming back.
2019년 10월에 3박 숙박함
답변 제공: F. Roux 님, 2019년 10월 26일
Dear Mavis Thank you for taking the time to review our resort after your recent stay with us. Thank you for the excellent score. We hope to see you soon again. Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Quentin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: F. Roux 님, 2019년 9월 30일
Dear Quentin. Thank you for the excellent review. We hope to see you soon again. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay!
My whole family enjoyed the trip and facilities. Lats of activities for the children.
2019년 9월에 2박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Susan Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

2/10 - 너무 별로예요

Zama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
2018년 1월에 1박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Zama Thank you for taking the time to review your recent stay with us. Thank you for the positive criticism regarding your stay. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay
We enjoyed our stay very much. The hotel, grounds and pools are in a lovely condition. Very friendly and helpful staff. The Bistro can do with better service - too long wait to be served.
2017년 12월에 6박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

razeenah

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
natal spa. need improvement
I found the resort to be very unorganised. From the delay at check in. To rooms not being made up timeously. The food was definitely substandard and need improvement. They could not cope with the busy period. Linen not available timeously. Pool towels not available
2018년 1월에 5박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Razeenah Thank you for taking the time to review your recent stay with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

2/10 - 너무 별로예요

Zama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The building is outdated,the food I bad,rooms were clean but there were cockroaches in the room I even took a pic, overall I will never go back there.
2017년 12월에 1박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Zama Thank you for taking the time to review your recent stay with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Upgrade desperately needed!
Facilities are not maintained and in desperate need of a make-over! Breakfast buffet was good and a highlight, but the rest a major disappointment. The Spa area was dirty and old, the hotel building is not maintained and except for the breakfast buffet, the other meals offered were a major disappointment.
2017년 12월에 2박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review your recent stay with us. Thank you for the positive criticism regarding the food comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Shehnaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Serena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Resort
Had a lovely time. Staff were absolutely friendly. My kids could be on their own without me worrying about their safety. Will definitely be visiting again.
2017년 12월에 3박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Serena Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Halfway Stop Durban - Kruger National Park
I used this as a halfway stop from Durban to Kruger National Park (Skukuza). 4hrs from Durban (non stop). 5hrs to Skukuza (Non Stop). Overall it has dated or old feel. In saying that the place is well kept. My room was clean. The bathroom was clean, not modern, telephone cord shower with no shower curtain for the tub. Make sure to get here with some time to enjoy the hot pools. Good facilities for children, putt putt, water slides, pools, etc. Excellent buffet breakfast
2017년 8월에 1박 숙박함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Kyle Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

trishia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Keshnee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top class holiday resort
I really did enjoy my holiday, toilets were stained, however beds were in super good condition, pools were incredible, slides were cool. Nice relaxing holiday.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Keshnee Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Roshini 님, good

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
enjoyed my Stay at the hotel
I enjoyed my Stay but problems experienced with no WiFi as promised and limited menu in the restaurant
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Roshini Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

Alwin Carl

좋아요: 청결 상태, 객실의 편안함
TWO DAYS WITHOUT WATER FOR TOILET AND WASHING,HAD TO WAIT FOR AN HOUR FOR FOOD TO ARIVE IN RESTOURAND
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Alwin Carl Thank you for taking the time to review your recent stay with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

Ismat

좋아요: 청결 상태, 객실의 편안함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gooderson Natal Spa... very disappointing.
Although we requested well in advance, our Vegetarian needs were not met. The room cleanliness left a lot to be desired. I was bitten by bugs in the room. Evidence shown to Mrs Muller. We took the time before departure to share our concerns /constructive feedback with Mrs Muller ( Resort Manager)who promised to give us email feedback however a month later, this has not been received. Cannot help but wonder if this is the standard of customer service at All Gooderson Resorts??? We and all our friends /family will not stay at your Resorts.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Karien 님, Ermelo

좋아요: 청결 상태, 직원 및 서비스
Nice family breakaway!
We enjoyed the supertubes very much.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

Neeshia 님, Anonymous

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms Needs some attention & fumigation.
The facilities was great, however the room needs to be vacuumed & sprayed. Something had bitten my entire family. Also noticed that the beds were not dusted on the 2nd night as there was chips in the bed that my kids dropped from the previous night. That tells you a lot. The service from the staff at the restaurant sucked. From breakfast to Bistro. It was very bad. To wait for eggs, you literally wait 20 minutes, that is madness. The Bistro was the same, no servietes given sauces, and when you ask for something they just make their faces funny. The service at the pool bar was excellent.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

antonie 님, Nelspruit

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great location accomodation can improve
Reception staff were very helpful and friendly with accommodating us with our son in a wheel chair. Breakfast and dinner was good. Self catering room was a bit old and needs to be upgraded. Bathroom not good standard.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Karen 님, Ladysmith

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Sisters
My sister and I had a long weekend breakaway. Enjoyed every minute. Tried out all the pools including the jacuzzi at the wellness centre.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

Paul 님, Warner Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short but Sweet
We stopped over for one night on our way through to Hazyview. Most enjoyable stay wished we had more time to enjoy, therefore I will be back again soon.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

Mbulelo 님, Johannesburg

Lot of hype but under delivered
From the time I phoned to confirm the reservation to checking in, the staff was not friendly nor smiled. On checking in, no credit authorisation was requested nor taken which lead to being chased for payment after each service. Eventually I requested that they run credit authorisation on my credit card but had to walk around with a 'credit approved' piece of paper. The famous hot springs were lukewarm at best. Overall, I was disappointed and have no plan of going back.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Mbulelo Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

NEIL 님, KZN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
EXCELLENT
EXCELLENT PLACE TO CHILL AND RELAX.CHILDREN LOVE IT. LOTS OF THINGS FOR KIDS TO DO. BREAKFAST AND DINNER HAD A GOOD SPREAD ON THE MENU (5/5).DRINKS ARE EXPENSIVE.
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Neil Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

Sundrum 님, Durban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Natal Spa Getaway/Relaxation
This was our third visit. Facilities are very good for relaxation. the hot spas were very enjoyable. Would recommend to others
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Sundrum Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend at present
Restaurant and Spa staff very unhelpful. Dining room & housekeeping staff friendly but not always well informed. Swimming pool area unsupervised with open glass alcohol containers in and near the pool
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service poor attitude definitely give this a skip
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive criticism comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

8/10 - 좋아요

실제 이용하신 고객

별로예요: 객실의 편안함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: F. Roux 님, 2019년 9월 27일
Dear Anonymous Thank you for taking the time to review our resort when you stayed with us. Thank you for the positive comment. Best Regards Francois Roux General Manager Gooderson Natal Spa