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"A must do treat when in Japan. Service and amenities galore "

"I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen."

"Brand new and modern. Bed was fantastic. Highly recommend "

"Very good"

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "

"Was told to pay 7623 JPY during checkout for an outstanding buffet dinner on the 11/02/2026 which I have already paid on that day. I tried to use my bank app to check but unfortunately the app has loading issues due to network. In the end I managed to find the payments "

"Rooms are a bit dated but super clean and well maintained. Staff was awesome, and the breakfast was one of the best I've had at any hotel in Japan. Location is fairly remote, but extremely peaceful, and there are free shuttle busses into Toyooka. Onsen was pretty good and clean. If you are looking for a relaxed time away from the typical tourist bustle, I can highly recommend this hotel. Most guests were elderly and extremely friendly, and it was completely silent at night."

"amazing hotel, cozy Japanese room with an incredible view to the ocean. the hotel staff were also very helpful in providing restaurant recommendations and giving us rides to the train station!"

"We really loved our stay. The building is old be very cozy and comfortable. The staff were very helpful and welcoming. I would definitely return there. If you plan to dine outside the hotel, make sure you book beforehand. "