6/10 - 괜찮아요
Anne
연인과의 여행
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
was trying to book a room reserved for a wedding party. The Marriot system was down that day. When it came back up the next day I was told there were no rooms available for that event and quoted a price twice as much. I ended up going through Expedia for a less expensive room. When I brought this up on check in the girl just giggled and said there was nothing she could do. The Wedding group was under the name Graffy. They not only reserved rooms but paid for a meet and great on Saturday night and a brunch on Sunday morning. Your hotel was very nice. Your customer service NOT SO GOOD!
Anne
2024년 5월에 2박 숙박함