Aerial view

Reviews of Alpine Lake Motor Lodge

4 out of 5
Alpine Lake Motor Lodge
141 Heu Heu Street, Taupo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 763 reviews" "
Rating 8 - Good. 238 out of 763 reviews" "
Rating 6 - Okay. 27 out of 763 reviews" "
Rating 4 - Poor. 10 out of 763 reviews" "
Rating 2 - Terrible. 2 out of 763 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yesika

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It is a good place to stay, great location; however they need to ensure bedsheets are clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Stayed 1 night in Mar 2024

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 minute walk from the lake. Have stayed here twice on business trips and would stay again
Stayed 1 night in Mar 2024
Response from Darrin & Stacey on Mar 19, 2024
Thank you, DevanWe appreciate your kind review.See you again next time

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of the cleaning was exceptional given how busy they were. Would definitely stay again and recommend to family and friends.
Stayed 3 nights in Mar 2024
Response from Darrin & Stacey on Mar 19, 2024
Thank you for your kind review, RobynKindest regardsDarrin & Stacey

10/10 Excellent

Mrs A

Stayed 1 night in Feb 2024
Response from Darrin & Stacey on Feb 20, 2024
Thank you for your kind reveiw

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Taupo
Excellent accommodation in Taupo. Comfortable and clean and hand to most things. Would stay here again and also recommend
Stayed 1 night in Feb 2024
Response from Darrin & Stacey on Feb 18, 2024
Thank you for this lovely review, Marcus.

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful night at this fabulous motor lodge, the room was immaculate and so spacious and comfortable! I could move in ! Beautiful staff and I enjoyed the banter after so long in my own company- what a treat to book here. Will definitely be back and would highly recommend to anyone traveling. Ps the makeup washer was a great touch and made me smile - you get it we need a darker colour to remove makeup traces on face washers! Thank you Alpine Lake Motor Lidge - faultless accommodation.
Stayed 1 night in Feb 2024
Response from Darrin & Stacey on Feb 13, 2024
Hi NarelleThank you for this wonderful review. I hope the rest of your trip around NZ is going great and you are finding all the little hidden gems you were hoping for. See you again one day.CheersStacey

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Darrin & Stacey on Feb 18, 2024
Thank you for taking the time to review us TeresaI hope we can do better next time

10/10 Excellent

Josh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed how well maintained and modern the accomodation was. Service was awesome and would definitely stay next time we visit Taupo again. Cheers
Stayed 3 nights in Jan 2024
Response from Darrin & Stacey on Jan 22, 2024
Thanks Josh, it was lovely to meet you and your family, and we look forward to seeing you again.

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from Darrin & Stacey on Jan 22, 2024
Thanks for the great rating Craig.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Darrin & Stacey on Jan 22, 2024
Thanks for the great rating, hope to see you again.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Darrin & Stacey on Jan 1, 2024
Thank you

10/10 Excellent

Kayla

Stayed 1 night in Dec 2023
Response from Darrin & Stacey on Dec 31, 2023
Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Darrin & Stacey on Dec 14, 2023
Thank you, Mark

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay:)
Friendly staff, clean, tidy and comfortable room
Stayed 1 night in Dec 2023
Response from Darrin & Stacey on Dec 12, 2023
Thank you for your kind review. We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Scott, Parkwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for a short stay with kids.
Stayed 1 night in Dec 2023
Response from Darrin & Stacey on Dec 6, 2023
Thank you, Scott

8/10 Good

Scott

Liked: Cleanliness, staff & service
Quiet, private outdoor space for some
Studio with whirlpool bath. It was reasonably sized and had everything needed, but wasn't particularly comfortable. The bed was far too soft, there were 2 comfy chairs but sitting on the bed turned out to be more comfortable. However the downstairs room had a little outside area where we ate breakfast. Admittedly it was surrounded by high walls for privacy so no view but a positive. Also there was a notice saying don't use air-conditioning after 10pm to not disturb other guests. It was ok in November, but I wondered if in summer it might be too hot at night without it.
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on Dec 1, 2023
Hi Scott, thank you for your kind review.We will assess the bed situation immediately. Thank you for letting us know. The air conditioning units are in the courtyards, and we have had noise complaints from the ground floor rooms when the rooms upstairs have their air conditioners on all night, we suggest opening windows and can provide fans for the summer months. The rooms have underfloor heating which helps in the winter.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and warm room , bed very comfy. Good off street parking and easy walk to town or the lake . Will definitely stay again
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on Dec 1, 2023
Thank you for your kind review, John.We appreciate this.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, great weekend in Taupo
Stayed 2 nights in Nov 2023
Response from Darrin & Stacey on Dec 1, 2023
Thank you for your nice review, Aaron

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a welcome sight after a long day and the staff were excellent and could not have been more helpful. Would return anytime.
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on Nov 26, 2023
Thank you Steven

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay good sized room with spa bath to relax in. Recommended
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on Nov 26, 2023
Thank you Mark

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but the bed was super comfortable and we had all we needed. Weather was not so kind to us, there was a little private outdoor area that would have been nice on a sunny day.
Stayed 1 night in Oct 2023
Response from Darrin & Stacey on Oct 17, 2023
Hi ChristineThank you for your kind review. I hope you get to come back in the summer and enjoy the courtyards

10/10 Excellent

Yao Ming

Stayed 2 nights in Oct 2023
Response from Darrin & Stacey on Nov 26, 2023
Thank you

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff very friendly and accomodates my change of plans. When i got to the room it was clean and well laid out with a nice spa bath.
Response from Darrin & Stacey on Oct 13, 2023
Thanks MarkWe really appreciate your kind words. Happy to have helped out.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Really enjoyed our stay. Easy parking, comfortable beds, good wifi, nice jetted bath, a good kitchenette and walking distance to town. Would recommend.
Stayed 5 nights in Sep 2023
Response from Darrin & Stacey on Oct 7, 2023
Thank you for this lovely reviewKindest regardsDarrin & Stacey

10/10 Excellent

Opal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to look after me, as I'd accidentally booked for the wrong date. She found me a room which I was so thankful for !!!
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on Oct 7, 2023
Thank you for your kind word OpalWe are happy things worked out for youKindest regardsDarrin & Stacey

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on Sep 30, 2023
Thank you for your kind review Daniel

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Darrin & Stacey on Sep 23, 2023
Thank you for your kind review Murray

8/10 Good

Rex

It was quite spacious and it had room for washing up and chairs to sit on while watching tv.
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on Sep 17, 2023
Thank you for your kind review Rex

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and very friendly staff, would come back for sure!
Stayed 2 nights in Sep 2023
Response from Darrin & Stacey on Sep 13, 2023
Thank you for your lovely review Jeffrey.Kindest regardsDarrin & Stacey

10/10 Excellent

Ainslie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean motel. Great to have a spa bath at the end of the day. Close to town. Will definitely book there again.
Stayed 1 night in Sep 2023
Response from Darrin & Stacey on Sep 9, 2023
Thank you AinslieWe really appreciate your kind review.

10/10 Excellent

Benina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Alpine Motor Lodge for a such a beautiful stay in our hotel, love the room and most importantly the kids love the Spa Jett pool. Will be coming back for another family adventure in Taupo. Thanks for having us.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on Aug 28, 2023
Thank you BeninaWe are so happy to hear you had a great stay with us

10/10 Excellent

Basil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to shopping centre, nice and warm
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on Aug 28, 2023
Thank you for your kind review Basil

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on Aug 26, 2023
Thank you Gillian

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on Aug 19, 2023
Thank you Graeme

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Happy with the Motel. We will be back for sure.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on Aug 16, 2023
Thank you LisaWe appreciate your kind review

8/10 Good

Bram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Darrin & Stacey on Aug 11, 2023
Thank you Bram

10/10 Excellent

Farisha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with great service. Has awesome heating in the room and heated floors that you can control the temp. Tv in each room. Great for everyone and huge bonus for families with kids. Definitely will look up for this property for all my stays in Taupo.
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on Aug 8, 2023
Thank you so much for this lovely review, Farisha

10/10 Excellent

Bernadette, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and quiet
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Aug 8, 2023
Thank you BernadetteWe appreciate your kind review

10/10 Excellent

Kriselle

Traveled with partner
Liked: Cleanliness
A beautiful and clean and friendly place
Stayed 2 nights in Aug 2023
Response from Darrin & Stacey on Aug 8, 2023
Thank you for your ovely review Kriselle

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Aug 1, 2023
Thank you Mike

10/10 Excellent

Jacinta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay so warm and bed was very comfortable, would definitely recommend and would definitely be a go to place to stay again in Taupo. Thank you
Stayed 2 nights in Jul 2023
Response from Darrin & Stacey on Jul 30, 2023
Thank you JacintaWe really appreciate your kind words

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean every thing we needed
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Jul 29, 2023
Thank you for your lovely review AliosonKindest Regards

10/10 Excellent

Kurt

Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Aug 19, 2023
Thank yiou for your kind review Kurt

10/10 Excellent

Tejash

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend to my friends and had a great experience. Thnx xx
Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Jul 28, 2023
Thank you Tejash

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Darrin & Stacey on Aug 11, 2023
Thank you David

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Great place to stay for the weekend. Very clean, tidy, and modern. Loved the kitchen setup with hot plate for cooking. Spa bath a bonus! Close to town, but quiet. Well priced also. Will definitely be back
Stayed 2 nights in Jul 2023
Response from Darrin & Stacey on Jul 9, 2023
Thanks Rebecca, lovely to hear the great range of amenities at Alpine Lake suited your needs. We look forward to hosting you again.

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. Check in was a breeze and staff were friendly. Room was clean and updated. Heat pump and underfloor heating made sure we were nice and toasty. Perfect distance from town, was an easy walk. Great stay over all.
Stayed 2 nights in Jun 2023
Response from Darrin & Stacey on Jul 9, 2023
Thanks for the great feedback Michaela! Being warm is so important for an enjoyable stay, and we're happy to hear you found everything clean and comfortable.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very comfortable has everything you need for a trip away
Stayed 3 nights in Jul 2023
Response from Darrin & Stacey on Jul 4, 2023
Thanks for the lovely review Joanna. We are so glad you found Alpine Lake comfortable and well equipped. Hopefully you can visit again some time.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Darrin & Stacey on Jul 2, 2023
Thanks for the great rating!