Lakeland - Winter Haven, Florida hotel rooms at the Best Western

"Great"

"Check‑in was smooth and the gentleman who helped me was very pleasant. I didn’t interact much with staff afterward, but everything was clean and comfortable. My kids loved the pool and the hot tub, and we honestly wished we could’ve stayed longer"

"I have stayed here many times and have always enjoyed our time there. I got a room with a balcony as I always do but this time, the view was of a dead palm tree and the parking lot. We also had to endure loud obnoxious people leaving a wedding in the banquet room. I’m sure they had a great time but we didn’t enjoy their antics during late night hours. We will be sure to never take that room again."

"Hello your suite is very comfortable very spacious and we had 2 balconies. The shuttle to and from th parks with different times were very unexpected and world out for our family. The shower in one room handle was a bit broken when we arrived and the couch bed was not clean very well either."

"The pools and water park is nice for kids. "

"Terrible WiFi "

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"Staff was super sweet and helpful! Breakfast was delicious! Rooms are older but it was very clean :)"

"Pool wasn’t very clean and the bar was dirty and smelled bad. Room was clean but there was a bug in one of the beds. Other guests were smoking marijuana in the parking lot outside our room and staff were also smoking around the property and we were told it was a smoke free property. Front desk staff were great and really helped us out when we told them we were leaving early due to listed issues. "