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"We had a very good welcome and the rooms were a very good size. Beds are very comfy. They staff was very helpful and couldn't do enough for you. The food we ate there was very nice. The location is not far from the shops and the tower. Would recommend it, plus I would go back there. "

" We stayed at this amazing hotel for our wedding anniversary on the 1st of August for 2 nights. The staff in all areas were out of this world and could not do enough for us especially in the restaurant and I have to give a special mention to Derrick who is incredible and takes a lot of pride in his work and it shows. The food on the first night was one of the best restaurant meals I have had along with impeccable service. My wife had the chicken and said was the best she had eaten and I had the local lamb which was full of flavour and delicious. Then on the second night they surpassed themselves again. Never thought possible. I ordered a blue fillet steak which was cooked to perfection and my wife same but medium again cooked perfectly. The desserts were also to die for. Being a chef this is a great compliment to all the restaurant and kitchen staff Also the breakfast was wonderful plenty of choice from cold buffet, cereal , bread and pastries and then a choice of cooked to order breakfast with locally sourced ingredients the buttermilk pancakes were delicious and the full English. The rooms were spacious and beautifully decorated with great bathrooms and very comfy beds. The housekeeping was impeccable also. Our view was amazing was a view of the lake and gardens from all windows stunning. The leisure club is a joy with a jacuzzi, steam room, sauna and good sized pool with plenty of seating inside and out. They also gave us a free room upgrade, champagne and chocolates "

"Food was fantastic, very well cooked and good presented Rooms were comfortable and spacious with good quality amenities "

"Aesthetically pleasing, clean, nice drinks and food. The spa was lovely. Great location."

"Staff were brilliant, very professional, polite and helpful all staff had a smile and would always acknowledge you. All needs catered for. We had one issue but was rectified straight away. We will defiantly be coming back."

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"Really impressed with this hotel will definitely come back "

"WiFi was fine with no issues, food was lovely, drinks a bit overpriced so didn’t buy any. Very clean hotel all over. Reception efficient and spotless. Room was nicely decorated and very clean. Fridge in room was a nice surprise and air con was fantastic. Breakfast was very good too. Overall we had a great stay, felt impressed and that it was excellent value for money. We particularly liked the high standards "

"Nice hotel, easy check-in and easy access to the beaches and other attraction areas with bus and tram, which the kids love, and a good environment to stay for a large family. This hotel felt like a natural home away from home. We were so impressed with the level of comfort and attention to detail. Our stay was perfect."