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페어필드 인 & 스위츠 랭카스터 이스트 앳 디 아울렛츠 여행 후기

2.5 out of 5
페어필드 인 & 스위츠 랭카스터 이스트 앳 디 아울렛츠
2270 Lincoln Hwy E, Lancaster, PA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 727개 이용 후기 중 442개" "
평점 8 - 좋아요. 727개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 727개 이용 후기 중 52개" "
평점 4 - 별로예요. 727개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 727개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Bong hee

2023년 10월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

JONGSIK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied.
Close to Amish Village.
2020년 6월에 1박 숙박함
답변 제공: Laura 님, 2020년 8월 4일
Hello and thank you for your feedback. We appreciate any feedback received from our guests as it helps us better understand the needs of our guests as well as what we can improve on. The information you have provided has been passed on to the appropriate department. Thank you and we look forward to having you stay with us again soon!

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No tea bags in room, they had coffee but not tea bags. Water in pool was very cold. The hours were customer friendly but the water was very cold. I thought I would get used to the temperature but did not.
2024년 4월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 4월 18일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Mayonna 님, Coatesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 4월 12일
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Debra

2024년 3월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 4월 18일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Carol 님, Oakhurst

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
My husband and I stayed for one night at this hotel to attend a family wake. This hotel was a pleasant surprise…decorated nicely & very clean. The front desk attendant was very friendly and pleasant. I really enjoyed talking to her. I took a quick tour of the gym — it was small but sufficient …although we did not use the amenities. The hotel room was spacious, quiet and very clean. The free breakfast consisted of standard breakfast foods such as cereal, yogurt, oatmeal, fruit, bagels, muffins, waffles, eggs & sausage buffet. Coffee, juice and tea. I would definitely recommend this hotel to others. The Tanger Outlets are very close….and an amusement park is across the highway. Nice stay!
2024년 2월에 1박 숙박함
답변 제공: LaTonya 님, 2024년 2월 27일
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Tina

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Tara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the staff was very friendly
2024년 2월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Cindy 님, BROOKLYN

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Aneya

2024년 1월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very polite. Room clean. Need better pillows
2023년 12월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Luke

가족 여행
좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

JENNIFER

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Disappointing won’t come back
We were supposed to have rooms next to each other. I called and requested an early check in. They said it would be fine. When i arrived, The person before me who was a walk in received room 201. I check In and receive 203. I was told our second room wouldn’t be able to be next to it. But we could come back and check in for 222. We come back to check in for 222, they said it’s no longer available and we could have a room on the 3rd floor. When we complained and asked for a manager we were handed a card and basically told nothing they can do. We changed the bed sizes to be on the same floor. The trash cans were all full for the breakfast.
2023년 12월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your most recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Janel

가족 여행
Needs Improvements with staff
The stay was ok. We were originally given the key to an occupied room then transferred to a room over the pool. Our thir room was fine.
2023년 12월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Arindam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast could hv been better
2023년 12월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Luisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Return Customer
Clean lobby, room and bathroom. Close to many restaurants and places to visit. This is our second stay at this hotel and we will definitely visit again!
2023년 12월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Debra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough towels in bathroom.. 4 towels and 3 washcloths for 5 .. location is good
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gfab
답변 제공: Daidy Gonzalez 님, 2024년 2월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 숙박 시설 상태 및 시설
the room was in need of updating. nightstand lamp was broken. Luke warm hot water for bathing.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
We were there from a Monday through Thursday and were very happy with the room and service. Everything looked clean and 'kept-up". The breakfast was pretty average for a free breakfast but it was just fine. The location is wonderful for easy travel to all the Lancaster attractions.
2023년 11월에 3박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 11월 15일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 편의 시설/서비스
Had a very pleasant stay with a very friendly and helpful staff.
2023년 11월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 11월 15일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

RICHARD

2023년 10월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 11월 11일
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the management leadership team. We will work to improve our overall experience and do our best to prevent any guest issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was walking distance to outlets. Convenient to everything. Clean facility. Front desk even had a contact case when I forgot mine.
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient access to Dutch Wonderland. Very nice hotel. Comfortable beds.
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful. When asked about dining options they were willing to provide suggestions and print out directs to the 2 location. Very appreciative. Only disappointment is breakfast ran out of eggs and sausage early and there were no more to replace them. Knowing you had a full house, provision should have been made, especially for a Friday morning.
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Kimberly

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Hyun Jung

2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 14일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the managementOnce again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - 훌륭해요

Helen

2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Paul

2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff were nice, property was well maintained
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Eny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big room and clean. Close to outlet
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Mary Ann

2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 - 좋아요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 - 괜찮아요

Danny

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Average
We booked a King size bed, but received a double room. he front desk said since we booked it through a third party, the room requested isn't guaranteed. The room had holes in the carpet and the wall paper is outdated and damaged, along with some of the furniture. The room was comfortable and clean. The addition of vehicle charging ports would be something to consider.
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well managed facility. Excellent service.
2023년 9월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 - 괜찮아요

Aan

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 - 괜찮아요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in is not smooth and room arrangements are not organized
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - 훌륭해요

Fitsum

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, excellent customer service
2023년 9월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

4/10 - 별로예요

Carmen Luisa

2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - 훌륭해요

Yitzchok

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay friendly service beautiful room
2023년 8월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 - 괜찮아요

Susan

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The only thing I was not happy with was I didn't get the room I booked. It was my 4 grandchildren, my husband and myself. So, I booked a room with 2 queen beds and a queen pull out couch. They didn't have one available, so I only got 2 queen beds. I still paid the same price if it was with the couch.
2023년 8월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 - 괜찮아요

Carl

2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 10월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Peter 님, Bayside

2023년 8월에 3박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was great, great size, ac worked great. Only downfalls of the stay were the size of the pool (super super tiny) and the breakfast. We were told by staff that they put out breakfast at 6 am and that's it for the day. One of everything and no additional stuff was allotted. The breakfast hours listed were 6-10. They put out one pot of scrambled eggs, one of reheated sausages (that we saw two days in a row), a dozen bagels and English muffins, and hey fill the small cereal dispenser once and that's it. There were no grab and go options that were listed as included and if you arrived at 745 am your only option left was the sausages.
2023년 8월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 25일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of breakfast is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent a limited breakfast selection before breakfast times are over from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 객실의 편안함
Just ok
I tried to check in at appropriate time and my room was not ready. So I waited in lobby. 45 minutes later I got in a line of people and had to wait even longer because check ins were moving slowly. The room was ok. Hair in bathroom, and pillows smelled like previous guests. Beds comfortable. I dont recommend if you are wanting to take your kids swimming. The pool is very small and lots of kids makes no room for swimming. And it was cold and dirty.(cloudy)
2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 25일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Mark

2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 9월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 - 좋아요

ROSELYN 님, ROCKAWAY BEACH

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and bathroom was very spacious, just right for the 5 of us. There are restaurants that are walkable as well as shopping. The hotel is next to Tanger factory outlets. Staff were nice and very accommodating. Breakfast was good. The breakfast room is large. The 5 of us agreed that this hotel is super.
2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 - 좋아요

Doreen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but Didn’t get type of room we reserved
Staff was great. Clean and safe and convenient . I was greatly disappointed as I had made my reservation some time ago for a room w 2 queen beds. When we got there they gave us a king bed. Told them we reserved for 2 queen and said they didn’t have any available altho my confirmation confirmed 2 queen. They said the couch is a pull out and that was our only option. We used that but as all pull out couches it was very uncomfortable and didn’t sleep well.
2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The kids enjoyed the indoor pool. Staff was very pleasant and the breakfast was hot, plentiful and delicious. Plus right across the street from Dutch Wonderland.
2023년 8월에 1박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 - 훌륭해요

Luz E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the staff was very nice: everything was clean. The beds was superconfortable. I could rest.
2023년 7월에 2박 숙박함
답변 제공: Daidy Gonzalez 님, 2023년 8월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon