로비
예약 가능 여부 확인

슬립 인 유니버시티 여행 후기

2.5 out of 5
슬립 인 유니버시티
2121 S Triviz Dr, Las Cruces, NM

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 843개 이용 후기 중 287개" "
평점 8 - 좋아요. 843개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 843개 이용 후기 중 127개" "
평점 4 - 별로예요. 843개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 843개 이용 후기 중 70개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Eric

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Sleep Inn was disgusting. I’m sure the room was not completely cleaned and definitely not vacuumed. The shower had hair in it and the bathroom smelled like somebody just dropped a #2. The comforter had pet hair on it and several dark spots, and the other bed didn’t have a comforter. My wife had to buy some disinfectant wipes, some Lysol spray and a toilet wand to clean the bathroom and shower before we could use them. We would have complained to the front desk, but we were exhausted from a full day of work and travel. Never again at this hotel!
2024년 5월에 1박 숙박함

4/10 - 별로예요

Priscilla

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately - upon arrival between 5:30pm-6pm we were given access to the rooms to find only 1 of the 4 units we reserved was made up, and the one was poorly cleaned. Once made up - it appeared they only put clean sheets on the beds and clean towels. The carpet was not cleaned nor were the surfaces. This property has great potential - but the cleaning staff needs to be educated/trained to make this property successful. When we approached the cleaning lady she was NOT happy she had to make up our rooms. The front desk woman was pleasant and apologetic - indicated she would have to make up the rooms if the cleaning staff did not complete their work properly. Seems you are understaffed and the staff you have is overworked and not doing quality work.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Mike

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Overall a “meh” location. Safe and close to NMSU, staff was VERY nice, pool was small and the amenities are few, small tv, beds clean but average. No fridge in our room, one ice machine for entire building. Breakfast was ok, small but I’m c’mon it’s free.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Anabel

Room wasn’t ready when check in came around.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This isn't a fancy hotel but it's decent and clean. All the staff is friendly and helpful.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Devan

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Had to go to the office 1 to 2 times a day to have key reprogrammed. Was very inconvenient when you park by the door on the otherside and have walk around to the front office to get in. The lady at the office insisted I kept putting it next to electronics, but it was in my back pocket. Let alone the system should be updated if electronics are causing conflict with security.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Yolanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the fact it was close to the medical facility. I did not like having to swipe my door key 5 or more times before they open the door and the beds were to stiff for me making it uncomfortable to sleep in.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Brittney

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
The property was nice and staff was great! However, the rooms were not very clean. Bed sheets had markings on it so I asked for new ones and there was hair all over the new ones. Carpet didn’t seemed throughly vacuumed and the shower didn’t seemed like it was clean since there was leftover soap residue. The lack of cleanliness made it uncomfortable to stay.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was alright but the bed was very uncomfortable.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Angel o

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No towels no soap
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only place i stay in Las Cruces for a reason! Love the view, location, staff all around a 10/10!!
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amanda at the front desk was so pleasant and helpful! Keep her and give her a raise. She makes a great first impression!!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Flor Judith

2024년 4월에 1박 숙박함

8/10 - 좋아요

Sammy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for my weekend plans.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Zulema

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Angel o

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean and comfy bed
2024년 4월에 1박 숙박함

8/10 - 좋아요

Leida Mazara de

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cesar

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mario 님, Mesa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay! Staff is very friendly and knowledgeable!
2024년 4월에 3박 숙박함

8/10 - 좋아요

Timmie

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good. The room was very clean and the bed was super comfortable. We will definitely book Sleep Inn again when we go to Las Cruces again. Staff was great and cheerful.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at Check In & Check Out Were very polite.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Angel o

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfy rooms
2024년 3월에 1박 숙박함

4/10 - 별로예요

Jason

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property in the photos seemed more updated than it was. Room looked as if it had not been vacuumed and had stains on the carpeting. Property itself seemed to not be updated as pictures suggested.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
When we checked in in, the room was not ready. She gave us another room right away. She was also helpful with directions and recommendations.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Luisa Martínez- General manager 님, 2024년 2월 12일
Belinda, Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 - 괜찮아요

Theresa

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 2월 12일
Theresa,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 - 괜찮아요

Alan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very helpful. The bed was comfortable and towels were in good condition. The property overall is tired and needs lots of touch ups. Carpeting was worn. No fitness center.
2024년 2월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 2월 12일
Alan, Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

10/10 - 훌륭해요

veronica

2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez- General Manager 님, 2024년 2월 12일
Veronica,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team! Hope you visit us again soon!

6/10 - 괜찮아요

Ricardo

가족 여행
좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 21일
Ricardo, Thak you for taking the time to complete our online survey. We value your feedback and will share it with our team. Hope you visit us again soon!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 21일
Karen,Thank you for taking the time to complete our online survey. We value your feedback and will share it with our team. We hope to see you again soon!

4/10 - 별로예요

melina

2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 20일
Melina,On behalf of our entire staff we apologize for our shortcomings on your recent stay with us. We value your feedback and hope you can give us another opportunity to properly host you when travel brings you back to Las Cruces.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Needs a little attention
Room was upgraded but not very clean. Mini fridge was not clean. Sink not clean. Shower door needed repair would not stay sht
2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 18일
On behalf our entire team we extend our apologies for our shortcomings on your recent stay with us. Thank you for taking the time to complete our online survey. We value your feedback and hope you can give us another opportunity to host you properly on your next visit to Las Cruces.

10/10 - 훌륭해요

GRACE

가족 여행
2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 15일
Grace,Thank you for taking the time to complete our online survey. It's always great to receive positive feedback, we will it share with our team. Hope to see you back again soon!

10/10 - 훌륭해요

Earnest

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing-pick this one!
This was a great place to stay. Celeste welcomed us after midnight, upgraded our room and couldn’t have been any nicer. The hotel we stayed at the day before felt bothered that we had to even check in and barely spoke. As someone told us before, you almost feel like you should apologize for staying at those places. But not this one! It was nice, quiet, clean, and comfortable. The breakfast was great and Amanda was also great at the front desk. We didn’t see any critters, bugs, or anything, but we know those happen in this part of the country so it wouldn’t have been a big deal. I don’t know why so many people put they saw bugs, roaches, etc. because there’s no way to keep them all out. I bet they’ve all seen one or two in their own houses! Anyway, this will definitely be a stop in our future cross country trips as the price was right and the employees certainly made it a pleasurable stay.
2024년 1월에 1박 숙박함
답변 제공: Luisa Martínez 님, 2024년 1월 13일
Julie, Thank you for taking the time to complete our online survey. It’s always great to receive positive feedback! We will share your kind words with our team! We hope you visit us again soon!

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, friendly staff. Everything you need in a hotel.
2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez-General Manager 님, 2024년 1월 11일
John,Thank you for taking the time to complete our online survey. It’s always great to receive positive feedback. We appreciate your kind words and will share them with our team! Hope you visit us again soon!

8/10 - 좋아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good value.
2024년 1월에 1박 숙박함
답변 제공: Luisa Martinez- General manager 님, 2024년 1월 8일
Roger,Thank you for taking the time to complete our online survey. We appreciate your feedback and hope you visit us again soon!

10/10 - 훌륭해요

adam

2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez- General Manager 님, 2024년 1월 21일
Adam, thank you for taking the time to complete our online survey. We value your feedback and look forward to your next visit with us!

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Luisa Martínez-General Manager 님, 2024년 1월 5일
Cathy,Thank you for taking the time to complete our online survey! Positive feedback is always great! Hope you visit us again soon!

10/10 - 훌륭해요

josie

2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez-General Manager 님, 2024년 1월 5일
Josie, Thank you for taking the time to complete our online survey. It’s was a perfect score! It’s always great to receive positive feedback! Hope you visit us again soon!

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez-General Manager 님, 2024년 1월 5일
Karen,Thank you for taking the time to complete our online survey. We appreciate your feedback and hope you visit again soon!

10/10 - 훌륭해요

Mavel M 님, Albuquerqu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel has a full breakfast which I loved, it was close to the university campus, it is very informed on service dog policy, the staff was wonderful.
2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez-GM 님, 2023년 12월 25일
Mavel, Thank you for completing putt online survey! We appreciate you sharing your positive feedback with us! Hope you visit us again soon!

10/10 - 훌륭해요

Elesha J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Clean and comfortable.
2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez- General Manager 님, 2024년 1월 5일
Elesha,Thank you for taking the time to complete our online survey. It’s very nice to receive positive feedback. Hope you visit us again soon!

8/10 - 좋아요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will stay again
The front desk staff were the only ones I talked to, and they provided excellent customer service. The place is attractive, the room was very comfortable and quiet, and the coffee and hot breakfast were very good. The location is convenient.
2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez-GM 님, 2023년 12월 25일
Marilyn,Thank you for completing our online survey! We always welcome positive feedback! Hope you visit us again soon!

8/10 - 좋아요

Larry

2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez-GM 님, 2023년 12월 25일
Larry, Thank you for completing our online survey! We always appreciate positive feedback! We hope you visit us again soon!

10/10 - 훌륭해요

Christine

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean,good towels,Indoor heated pool hot breakfast,friendly staff quiet,affordable,no deposit required upfront for incidentals,rooms have mini fridge iron microwave,hairdryer.comfy bed and feather down pillows,centralized location right by the freeway exit. Overall excellent value @70$/night.
2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez-GM 님, 2023년 12월 25일
Christine,Thank you for completing our online survey! It’s always great to receive positive feedback! Hope you visit us again soon!

8/10 - 좋아요

Steven

2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez-GM 님, 2023년 12월 25일
Steven,Thank you for completing our online survey! We always welcome positive feedback! Hope you visit us again soon!

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez- GM 님, 2023년 12월 21일
Alicia,Thank you for completing our online survey. It’s always great to receive positive feedback! We welcome you to visit us again soon!

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Luisa Martínez-General Manager 님, 2023년 12월 18일
Bill,Thank you for taking the time to complete our online survey! It’s always great to get positive feedback. We hope you visit us again soon!

10/10 - 훌륭해요

Brittany

2023년 12월에 1박 숙박함
답변 제공: Luisa Martinez - GM 님, 2023년 12월 13일
Brittany,Thank you for completing our online survey! We appreciate your positive feedback! Hope you visit us again soon!