Vending machine

Reviews of B&B HOTEL Avranches

2 out of 5
B&B HOTEL Avranches
Parc de la Baie, Le Grand Chien, Le Val-Saint-Pere

Reviews

8.0

Very Good

Rating 10 - Excellent. 142 out of 483 reviews" "
Rating 8 - Good. 208 out of 483 reviews" "
Rating 6 - Okay. 90 out of 483 reviews" "
Rating 4 - Poor. 35 out of 483 reviews" "
Rating 2 - Terrible. 8 out of 483 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Stayed 1 night in May 2024
Response from réception on May 26, 2024
Bonjour Monsieur,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.CordialementLa réception

6/10 Okay

Maggie

Traveled with family
Disliked: Staff & service, property conditions & facilities
This is an one night stay hotel only. The shower space is very small, a tall person can not be comfortable inside the shower. I booked a quadruple, good point for families traveling with kids but there is very steep stairs. I went up and when I came down I slipped and landed on the bed. It sounds fun but it wasn't. Check in by a machine Staff is available just for a few hours per day The heating in my room was not working
Stayed 1 night in Dec 2023
Response from réception on Jan 11, 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,Reception Office

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from réception on Jan 8, 2024
Bonjour Madame,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches Baie du Mont Saint Michel lors d'un prochain séjourCordialementLa réception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel. Came after hour and had trouble checking in with the machine. Kept asking for reference number but when I used the one i booked with, it didnt work. Found out it was the number the hotel emailed to me. Room was great for the price.
Stayed 1 night in Dec 2023
Response from réception on Jan 5, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regardsReception Office

8/10 Good

Veronika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable economic stay.
The two-story layout provided us with great privacy and convenience. The free parking was an added bonus.
Stayed 1 night in Oct 2023
Response from reception on Dec 11, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsReception Office

2/10 Terrible

MR J D

Stayed 1 night in Oct 2023
Response from La réception on Oct 11, 2023
Bonjour,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.La réception

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from réception on Oct 1, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches Baie du Mont Saint Michel lors d'un prochain séjourCordialementLa réception

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Overnight stop
Room was what I expected , clean and basic requirements for an overnight stay . Shower facility was very good for someone who is not so mobile . Towels n bed were clean n welcoming . Could have done with an extra pillow .
Stayed 1 night in Aug 2023
Response from La réception on Oct 11, 2023
Bonjour Monsieur, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B d'Avranches lors d'un prochain séjourLa réception

8/10 Good

simon

Stayed 1 night in Aug 2023
Response from La réception on Oct 11, 2023
Bonjour,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.La réception

6/10 Okay

Ritesh

Stayed 1 night in Jun 2023
Response from réception on Jul 2, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches Baie du Mont Saint Michel lors d'un prochain séjourCordialementLa réception

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option
The automated check-in was smooth. Room was cramped but good for sleeping. Breakfast was very good.
Stayed 1 night in Jun 2023
Response from l on Jun 27, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B lors d'un prochain séjourLa réception

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Basic dated room, convenient location.
Very basic cheap hotel. Dated and cramped. The linen was clean and bed was actually comfortable. We arrived when only staff was cleaner who was very sweet and helpful. Self check in worked fine. Convenient location off main road but traffic noise as a result. No kettle or anything in the room.
Stayed 1 night in May 2023
Response from lisa on Jun 13, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Avranches Baie du Mont St-Michel.La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres.Au plaisir de vous accueillir lors d'un prochain séjourLa réception

10/10 Excellent

andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the self checkin (a code was sent to my email the day before checkin), ample parking (gated after dark) and well lit, the area was quite, the loft style room was perfect for my family of 4, a little small but very clean. many restaurants were closed after 8pm (first week of May is probably not travel season yet) but we were able to find one that was open until 11pm within a few minutes of driving. overall very happy and it was easy on the wallet.
Stayed 1 night in May 2023
Response from lisa on May 15, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches lors d'un prochain séjourLa réception

10/10 Excellent

Ingeborg

Stayed 1 night in May 2023
Response from lisa on May 14, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches lors d'un prochain séjourLa réception

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady on staff was just so welcoming and helpful. Very refreshing.
Stayed 1 night in Apr 2023
Response from lisa on May 14, 2023
Dear Mr PaulThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,La réception

6/10 Okay

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I texted the hotel the day before with no response. Upon arrival, I find a fenced hotel, requiring a code to enter. I rang the company, phoned, to no avail. Were it not for a guest to enter at that moment and there would be no way to enter and check in (the employee mentioned that the phone was out of service...!) The hotel is well located, the staff is friendly, the breakfast is
Stayed 2 nights in Sep 2022
Response from réception on Oct 4, 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,La réception

10/10 Excellent

Bryan

Stayed 1 night in Sep 2022
Response from réception on Oct 10, 2022
Bonjour Monsieur,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches Baie du Mont Saint Michel lors d'un prochain séjourCordialementLa réception

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2022
Response from réception on Dec 22, 2022
Bonjour Monsieur,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Avranches Baie du Mont Saint Michel lors d'un prochain séjourCordialementLa réception

6/10 Okay

fiona

Traveled with family
Disliked: Staff & service, property conditions & facilities
Handy location for Mont St Michel or stop over on journey to Calais. Room was functional but shower space lacked height and space so not really usable for anyone over 160cm in height. Attention to cleaning could be better. Also limited staff who must experience the same peak hours customers everyday for breakfast were snappy to the point of being rude, making that assption that you knew how their hotel worked so it was your fault for coming down at peak times. We were not expecting much however this did not match the experience we had at an ibis a couple of weeks before for a similar price.
Stayed 1 night in Aug 2022
Response from réception on Aug 27, 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Office

8/10 Good

HYUNJIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 min drive from mont st michel, it was a bit crowded even for two
Stayed 1 night in Jul 2022
Response from réception on Jul 16, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Office

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value comfortable stay
Comfortable beds nice room easy access would visit again
Stayed 1 night in Jun 2022
Response from réception on Jun 30, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Office

8/10 Good

Kathryn, Chandler

Traveled with family
Liked: Cleanliness, staff & service
Small but functional & clean for our overnight stay to see Mont-Saint-Michel. Thank you!
Stayed 1 night in Jun 2022
Response from réception on Jun 15, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Office

8/10 Good

Pierre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from réception on Jun 12, 2022
Bonjour Monsieur, Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Avranches Baie du Mont Saint Michel Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt ! Cordialement La Réception

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Location and dinner choices...property very clean and affordable!
Stayed 1 night in May 2022
Response from La Réception on May 7, 2022
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour au B&B Avranches Baie Du Mont Saint Michel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from la réception on Apr 4, 2022
Bonjour Monsieur, Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis concernant votre séjour au B&B Avranches Baie du Mont Saint Michel Nous sommes ravis que votre séjour vous ait satisfait. Vos compliments concernant notre hôtel nous renforcent dans notre volonté quotidienne d’offrir le meilleur à nos clients. A très bientôt ! Cordialement La Réception

10/10 Excellent

LOONAUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater is working fine, value for money,
Stayed 1 night in Dec 2021
Response from reception on Dec 18, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception Office

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from réception on Nov 10, 2021
Bonjour Madame, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Avranches Baie du Mont Saint Michel La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement ! Cordialement La Réception

10/10 Excellent

Yi-Chieh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Newer hotel in good condition. Friendly receptionist. Good location. Would stay there again.
Stayed 1 night in Jun 2021
Response from The reception on Jun 27, 2021
Thank you so much for your for your great review We hope to see you again soon

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from La Réception on Dec 6, 2019
Bonjour, Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour au B&B Avranches Baie du Mont Saint Michel. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. A très bientôt Cordialement,

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel - Shower was a bit small for someone who is tall but other than that, a standard B&B Hotel style room.
Stayed 1 night in Sep 2019

6/10 Okay

Ronaldo Carvalho

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Minimal interaction. Good system.Comfortable rooms
Very easy system to get the key from the machine. There is minimal interaction with other people. However, we were new to it and were not informed before hand. We found someone from the office to assist us but she was very rude. The rooms are clean and basic but very comfortable. It does the job if you are only looking for a place to rest.
Stayed 1 night in Sep 2019
Response from The reception on Sep 19, 2019
Hello Mr Carvalho, We are sorry to hear that our staff were rude to you , we have warned all members of staff so it will not happen again. We hope that we see you again soon to give you a better experience here at the Hôtel B&B Avranches. Kind regards

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I asked for a non smoking room, but our room smelled like smoke.
Stayed 1 night in Jul 2019
Response from The reception on Sep 7, 2019
Hello , We are sorry to hear that your room smelt of smoke , we are sorry for the people who do not respect others. Next time please don't hesitate to let us know ath the reception and we will try and find a solution. Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good for over night stay Liked querkiness of 4 person room but bathroom a bit tight
Stayed 1 night in Jul 2019
Response from The reception on Sep 7, 2019
Hello , We are delighted that you enjoyed your stay at B & B Avranches Baie du Mont Saint Michel. The satisfaction of our customers is our main concern and it is always a real pleasure to read remarks like yours. We look forward to welcoming you during your next stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Ahmet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Susan

Disliked: Room comfort
So-so
The room was ok for size and layout. I liked that it had 2 beds upstairs. However, the room we had had a terrible smell. There was no one there when we arrived and used the self check in machine so we were unable to ask for a different room. I found the beds to be quite hard.
Stayed 1 night in Jun 2019

8/10 Good

Taisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Iria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, reasonably priced choice for a family of 4
We stayed in this hotel because we needed a room for four, not far from the Mont St Michel, and not too expensive. This hotel fit the bill perfectly. The room was nothing fancy, but it was clean and equipped with what we needed. The two twin beds were on a mezzanine so our two teenage boys felt that they had their own space. The breakfast was reasonably priced and decent. For dinner, we went to the nearby Chinese buffet restaurant -- a good choice for hungry boys.
Stayed 1 night in Mar 2018

8/10 Good

Lisa, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable accommodations with a good hot breakfast. Would stay again.
Stayed 2 nights in Aug 2017

6/10 Okay

Experienced, Europe

Disliked: Property conditions & facilities
Basic bed.
Bed and small shower with TV on wall. Nothing to spare. Bring your own soap, extra pillow etc..
Stayed 1 night in Aug 2017

8/10 Good

Maria Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
ideal if you only really want to sleep then leave
We travel light but the room was really tight, and in need of a modernisation or renovation. I am familiar with the B&B chain and this hotel was pretty standard for them. It is similar to Ibis Budget with its no frills.

8/10 Good

Alex, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A motel. It wasn't expensive. Okay.
We stayed for three nights. We just wanted bed & breakfast and it did the job. It was basic, clean & quiet. There are at least three restaurants within walking distance so - yes it was okay for a short break. The staff were very pleasant.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
basic place, good for price
in general, a good place to sleep, great for the price. Room is a bit old and bathroom has a slight mildew smell, but otherwise, it does the job.

2/10 Terrible

Juan, Belgium

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place for us
The hotel was unmanned, dirty, smell like smoke in a non smoking room and expensive for what they offer. $126

6/10 Okay

Joan