6/10 - 괜찮아요
RACHAEL
단체 여행
2025년 12월 8일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I booked was recommend for a group booking, assumed 4 people would be able to fit in the room comfortably, unfortunately the room was only made up for 3 people when we arrived, had to ask at reception for more towels which were provided straight away,, also requested more bedding at the same time and was informed this would be sent up to our room, 3 hrs later no extra bedded was received, contacted reception, was informed it would be with us shortly, still no extra bedding 30 minutes later had to call reception again only to be told we would receive it within the next 10 mins, a further 25 mins later the bedding was received. One member of the group had to sleep on the floor which is totallly out of order as the room stipulated ‘ideal for group bookings’, next time will book 2 rooms.
RACHAEL
2025년 11월에 1박 숙박함