Warm greetings, Youn Soo! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya

Dear Eunhee, we certainly appreciate you for taking the time to rate us with a good rating. It’s indeed our pleasure to have you stay with us and glad to know that you had enjoyed the experience. Thank you and we look forward to welcoming you back soon. Best regards, Surya.

Dear 수아, thank you for taking your time to leave us with a review. We would like to offer our most sincere apology for the inconvenience during check-in process and grey water at the bathroom. We fully understand the discomfort this has caused you. Again, We do apologize and regret that this impacted your experience at our hotel. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as can be. Best regards, Surya.

Dear Hye Young, we certainly appreciate you taking the time to share your feedback. It’s indeed our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience at Ossotel. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We’d like to express our gratitude for your compliments to our staff and location. We look forward to welcoming you back soon. Best regards, Surya.

Dear Sooyeon, thank you for writing your feedback. It’s our pleasure to have you stay with us and we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs and always try to make it a most memorable one. We’d like to express our gratitude for your compliments to our services and cleanliness. Once again, thank you for your positive feedback and we look forward to welcoming you back soon. Best regards, Surya

Dear So Yoon, thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know that you had enjoyed the overall experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. We look forward to welcoming you back soon. Best regards, Surya

Dear sir/madam, Thank you for sharing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel. We are glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. Look forward to welcome you back soon. regards, Wayan

Dear sir/madam, Thank you for writing your feedback and It was our pleasure to have you stay with us at Ossotel. However, I would like to offer a sincere apology for the inconvenience may caused with all that made your experience di not meet your expectation. I fully understand the discomfort this has caused you and regret that this impacted your experience.We would hope that you would give us another chance to make your next stay as best as can be. regards, Wayan

Dear Reuben, Thank you for sharing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel. We are glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. Look forward to welcome you back soon. regards, Wayan

Dear KJ, Thank you for sharing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel and we are so glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guests. Look forward to welcome you back soon. regards, Wayan

Warm greetings, Lisa! Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our property, found it clean, and appreciated the friendly and helpful staff. It's wonderful to know that you enjoyed the food and the convenient location as well. We apologize for the discomfort you experienced with the bed in your room. We will certainly look into this matter and make any necessary adjustments to ensure a more comfortable stay for our future guests. We value your feedback and hope to welcome you back for an even better experience in the future. Best regards, Surya.

Warm greetings, Christine! Thank you so much for your wonderful review. We're delighted to hear that you had a fantastic week at Ossotel and enjoyed our pool area, the nearby beach, and our attentive staff. Our staff truly strives to provide exceptional service, and we're glad that they made your stay even more enjoyable. We look forward to welcoming you back for another memorable experience soon. Best regards, Surya.

Warm greetings, Yuet! Thank you for sharing your feedback with us. We appreciate your positive remarks about our attentive staff and the delightful breakfast experience you had at our restaurant. We apologize for any inconvenience you experienced with the drainage in the shower and sink. Rest assured, we're taking steps to address these issues promptly, and your comments will certainly guide us in our ongoing efforts to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best regards, Surya.

Warm greetings, Takenori! Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay with us, from the cleanliness and comfort of our rooms to the delicious breakfast offerings. It's great to know that our proximity to the beach added to your overall experience. We look forward to welcoming you back for another wonderful stay in the near future. Best regards, Surya.

Warm greetings, Maniyendra! Thank you for taking the time to share your feedback with us. We appreciate your valuable input regarding the breakfast options. Rest assured, we'll take your comments into consideration and work towards enhancing our offerings to provide a more varied and enjoyable dining experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Best regards, Surya.

Warm greetings, Michael! Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel and appreciate your loyalty in choosing us twice. It's fantastic to know that you found our staff to be accommodating and enjoyed the convenient and tidy location at a reasonable price. We are also pleased to hear that you liked the ground-floor rooms with direct access to the pool – it's always rewarding to know when our guests appreciate the unique features of our setup. We appreciate your understanding regarding the pool temperature and want to assure you that we'll take your feedback into consideration as we continuously work to enhance our guests' experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, Surya.

Warm greetings, Angela! Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall, and we appreciate your positive rating. It's wonderful to know that you found the area and the hotel to be nice and quiet. Creating a peaceful and comfortable environment for our guests is one of our top priorities. We understand that the walk down the alley to the beach may have been a bit of a trek for you. We value your input, and we'll certainly take this into consideration as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Best regards, Surya.

Warm greetings, James! Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our rooms and pool. Our team works hard to ensure that our facilities are well-maintained, and it's rewarding to know that our efforts have contributed to your satisfaction. We appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Best regards, Surya.

Warm greetings, Kirsty! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya

Warm greetings, Kellie! Thank you so much for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay at Ossotel and found it nice and quiet. It's fantastic that you could take advantage of the pool, especially with the convenience of having a Deluxe Pool Access room that opened up to it. We're glad to hear that you appreciated the lovely bathroom and that our staff made a positive impression on you. Your recommendation of the steak at our restaurant is greatly appreciated. Providing excellent service is always our top priority, and it's rewarding to know we succeeded during your visit. We look forward to welcoming you back to Ossotel in the future. Best regards, Surya.

Warm greetings, Kirsty! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Scott! Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and appreciated the good aspects of our hotel, especially its great location. We apologize for any inconvenience caused by the size and cooling capacity of the fridge in your room. Your comments are valuable to us, and we will certainly look into improving this aspect to ensure a more comfortable experience for our guests in the future. We appreciate your constructive criticism and hope to have the opportunity to welcome you back for an even better experience. Best regards, Surya.

Warm greetings, Amay! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya

Warm greetings, Melody! Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you had a phenomenal experience during your second stay with us. We appreciate your kind words regarding our quiet, clean, modern, and convenient facilities. It's wonderful to know that you found our staff friendly and that you had an awesome overall experience. We appreciate your constructive suggestion about the pool area, and we will definitely take it into consideration for future improvements. It's fantastic to hear that you had a great experience, even celebrating a birthday with us. We are grateful for your recommendation and look forward to welcoming you back very soon. Best regards, Surya.

Warm greetings, Allisson! Thank you so much for taking the time to share your wonderful experience at Ossotel. We are glad to hear that you enjoyed your 6-night stay, especially since it was your second time with us. We are delighted to know that you loved your pool access room and found it cool, clean, and comfortable. Our team works hard to create a friendly and welcoming atmosphere, so it's heartening to hear that you found our staff to be just that. We appreciate your kind words, and we'll be sure to share your compliments with the entire team. We look forward to welcoming you back for your third visit and ensuring it's another fantastic stay. Best regards, Surya.

Warm greetings, Kerry! Thank you for taking the time to share your positive review. We're delighted to hear that you had such a wonderful experience during your stay with us. Our dedicated team strives to provide exceptional service, and it's heartwarming to know that you found our staff to be extremely kind, considerate, and helpful throughout your visit. We look forward to welcoming you back in the future. Best regards, Surya.

Warm greetings, Hannah! Thank you for your feedback. We're delighted to hear that you had a wonderful experience with our kind and attentive staff. Maintaining a clean and comfortable environment for our guests is a top priority, and we're pleased to know that you found our hotel to be very clean. We hope to welcome you back soon for another enjoyable stay. Best regards, Surya.

Warm greetings, Satendra! Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed our spacious rooms, our expansive swimming pool, and our proximity to the beach. It's wonderful that you found our staff, food catering, room service, and overall cleanliness to your liking. We're also pleased that you found us conveniently located near other dining options and that you felt secure during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back soon. Best regards, Surya.

Warm greetings, Russell! Thank you so much for your awesome review. We're delighted to hear that you had a 5-star experience during your stay. We take pride in our lovely staff and are delighted that you enjoyed everything. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future. Best regards, Surya.

Warm greetings, Steven! Thank you for taking the time to leave a review. We're delighted to hear that you had a great experience with our staff during your stay. Providing exceptional service is a top priority for us, and we're delighted to know that our team met your expectations. We hope to have the pleasure of welcoming you back in the near future. Best regards, Surya.

Warm greetings, Carl! Thank you for taking the time to share your wonderful review. We're delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure our guests have a comfortable and clean environment, and we're pleased to see that our housekeeping team met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Surya.

Warm greetings, Geir! Thank you for leaving us with an excellent rating. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Robert! Thank you for taking the time to leave such a positive review. It's wonderful to know that you found our location convenient and that you felt you received excellent value for your money. Thank you once again for choosing Ossotel, and we look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Trevor! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Diane! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Melissa! Thank you for taking the time to share your feedback regarding your recent stay. We deeply apologize for the issues you encountered during your visit, and we appreciate your honesty as it helps us improve our services. We are truly sorry for the condition of your room, including the air conditioning filter and the cleanliness of the floors, bathroom tiles, showers, and toilet. This falls well below the standards we strive to uphold, and we are taking immediate action to address these concerns with our housekeeping and maintenance teams to ensure such incidents do not happen again. Your feedback is incredibly valuable to us, and we want to assure you that we are committed to making the necessary improvements to enhance the quality of our accommodations. If there's anything else you would like to share or discuss, please feel free to reach out directly.Once again, we apologize for the inconvenience you faced and thank you for bringing these issues to our attention. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards, Surya.

Warm greetings, Jose Alas! Thank you for taking the time to leave us this review. It’s indeed our pleasure to have you stay with us and glad to know you found us the perfect place to stay in Legian. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, John! Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to know more about your experience. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We value your input and are committed to delivering a great stay for our guests. Best regards, Surya.

Warm greetings, Jillian! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Catherine! Thank you so much for your kind review. We're delighted to hear that you found our location super convenient. We're also glad you found our place clean and a good value for your money. We appreciate your continued support and look forward to welcoming you back again soon. Best regards, Surya.

Warm greetings, Catherine! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Mikael! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Debbie! Thank you so much for taking the time to share your wonderful experience with us. We're delighted to hear that you and your group were impressed with our excellent service and enjoyed the beautiful and clean property, as well as the pool access rooms. It's always our goal to provide a memorable stay for our guests. We can't wait to welcome you back in the future. Best regards, Surya.

Warm greetings, John Michael! Thank you for your time in writing this review. We appreciate your kind words about our staff and restaurant. Also, we are delighted to know you enjoyed your stay at OSSOTEL. Look forward to welcoming you once more. Best regards, Surya.

Warm greetings, Gloria! Thank you for sharing your feedback from your stay! We appreciate your kind words about us. Our staff services are definitely one of the things that we are very proud of. We can't wait for your next stay soon. Best regards, Surya.

Warm greetings, Catherine! Thank you for sharing your feedback from your stay! We appreciate your kind words about our price, bed, and cleanliness. Our location is definitely one of the things that we are very proud of! We can't wait for your next stay real soon. Best regards, Surya.

Warm greetings, Leigh! Thank you for your time in writing this review. We appreciate your kind words about our staff, cleanliness, food, and location. Our strategic location is unquestionably our hotel's pearl for connecting with the neighborhood in the Legian area. We can't wait to have you stay with us again. Best regards, Surya.

Warm greetings, Masahiro! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, Adam! Thank you for sharing your feedback. It’s indeed our pleasure to have you stay with us and glad to know you enjoyed the overall experience. Look forward to welcoming you back soon. Best regards, Surya.

Warm greetings, John! Thank you for taking the time to leave us this review. We are touched by your kind recommendation of our hotel and pleased to know you enjoyed your stay at OSSOTEL. Look forward to welcoming you once more. Best regards, Surya.