Great staff, very plesent environment, very nice food. Wait time for food was on the longish side for dinner and breakfast but was obviously cooked to order, and when came, was really nice. Forced us to be "relaxed" after a stressfull day, which, we actually appreciated, and we had driven a long way. Our room was very hot. Would have liked a cot for our two year old and I emailed and left a voice message re this request, but received no reply. Lovely lady who checked us in said she would try and fulfill the request, but could not do so ( we presume as no cot there ). My concern was the single bed, warm room, open window, with an excited boy looking at the play area underneath. Luckily, he an extremely good sleeper ( oh, and two latts on his bed came off ), so that was fine. Shower was really nice, perhaps put in more than one small used loo roll roll for a family room ? We managed and we probably could have asked for more. Loads of lovely towels. Overall, a nice stay and would return