외관
예약 가능 여부 확인

클라리온 포인트 리치먼드 노스 - 대학 근처 여행 후기

2.5 out of 5
클라리온 포인트 리치먼드 노스 - 대학 근처
1751 Lexington Rd, Richmond, KY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 574개 이용 후기 중 296개" "
평점 8 - 좋아요. 574개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 574개 이용 후기 중 64개" "
평점 4 - 별로예요. 574개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 574개 이용 후기 중 17개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Filecia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, very clean rooms/facility (older, but clear commitment to keeping it stellar), safe area and quiet stay.
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 27일
Dear Filecia,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. We loved having you here with us.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay!
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 27일
Dear Kathleen.Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. Please visit again soon!

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, the bed was super comfortable, the sheets were soft and clean. What more does one need for an overnight stay?
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 13일
Dear Alison,We are so overjoyed that you enjoyed your visit with us.We appreciate your choosing to be our guest. We hope that you will visit us again soon.Best wishes,

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 8일
Dear Aaron, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. You are truly valued. We hope to see you again soon. Sincerely,

6/10 - 괜찮아요

Jeremy

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Alright hotel. Pretty straightforward, not much to it. Less expensive than other options.
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 6일
Dear Jeremy,Thank you for your feedback! We hope that you will visit in the near future to enjoy our wonderful outdoor pool.Kind regards,

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 8일
Dear Timothy, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. You are truly valued. We hope to see you again soon. Sincerely,

8/10 - 좋아요

JEFFREY 님, Cartersville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 8일
Dear Jeffrey, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. You are truly valued. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Dennis Robert

2024년 5월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 6일
Dear Dennis,Thank you for being a guest at the Clarion Pointe Hotel Richmond Ky. Please do visit with us again!Kind Regards,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 3일
Dear John,We loved having you here!Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk attendant at check in was so nice, walking us outside to point out our room in the other building and she gave the BEST recommendation for dinner. We hope to book next week on our return
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 29일
Dear Catherine, Thank you for being our guest. Your compliment on our front desk attendant is appreciated.We hope to see you again soon.Best regards,

10/10 - 훌륭해요

Osamu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
設備は北米にしては標準的な整備状況。多少の不具合はあるものの何かが出来ないレベルではない。スタッフは親切。
2024년 4월에 2박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 29일
Dear Osamu,Thank you for your feedback! We appreciate your visit with us.Kind regards,

8/10 - 좋아요

Billy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly clean, quiet & beyond adequate for the price. A great value for what you’d expect. Nice place!
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 29일
Dear Billy,We appreciate your response. Thank you for being our guest.Warm wishes,

6/10 - 괜찮아요

Monique

좋아요: 직원 및 서비스
I had read the reviews about hearing people talk later at night, and yes that is very true. I would recommend that you serve bread with the breakfast choice not just bangles . When we arrived staff clerk was very nice, polite and accommodating. The morning clerk didn’t even acknowledge with a smile or good morning. Asked if we were checking out .
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 4월 24일
Dear Monigue,Thank you for choosing to visit with us. I will be sharing your response with the staff so that we can better accommodate you and all our other guests better in the near future. Kind regards,

8/10 - 좋아요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Gal at front desk was nice. Pretty inexpensive, good for what we needed-just slept for 6 hours and left
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Lyn,Thank you for choosing to stay with us. We are glad that we were able to fulfill your needs.Please visit with us again.Kind regards,

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
I must say, for the price this was a very nice stay. The bed was actually more comfortable than the one we had stayed at for three nights prior at a Hampton Inn. The hotel is a bit dated, but still had things like USB charging ports for today's tech. The shower was also better than the Hampton Inn we had stayed at, as the shower head was a SPEAKMAN and at a functional height. The breakfast could have been more robust, but to even have 'breakfast' for the price is a plus. We will likely stay again the next time we are in Richmond.
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 4월 24일
Dear Mathew.The staff and I were overjoyed as I read them your feedback. Your response to the survey is motivation to us,Thank you for being our guest and you are so deeply appreciated.Warm wishes,

6/10 - 괜찮아요

jami

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE BED WAS THE BEST PART OF OUR STAY
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Jamie.Please to know that you had a night of relaxation in our top tier Choice hotel beds.Thank you for choosing to stay with us here at the Clarion Pointe Hotel Richmond KY near the University. We loved having you here. We sure hope to see you again soon.Kind Regards,

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean in lobby, dining area and the room. Staff very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Michael,We appreciate your compliments.Thank you for choosing to stay with us here at the Clarion Pointe Hotel Richmond KY near the University. We loved having you here. We sure hope to see you again soon.Kind Regards,

4/10 - 별로예요

Austin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Water seemed like it took forever to warm up, as well as the fridge not being cold other than that safe and really clean but yeah it sucks our drinks will not stay cold
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Austin,I do apologize for your refrigerator issues. Had you called the front desk all your issues would have been dealt with.I sure hope that you do give us another chance to make your next visit a more ppleasant one.best wishes,

4/10 - 별로예요

Kelly

Checkin was awful because of a problem with Expedia communication to the hotel. We had to wait 20 minutes when I had already paid Expedia
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 4월 24일
Dear Kelly,We do apologize for your Expedia issues. We are working closely with them to assure we limit the check ins issues for the near future. Thank you for your patience while we figured that our for you. Please visit again soon.Sincerely,

8/10 - 좋아요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Kellie,Thank you for choosing to stay with us here at the Clarion Pointe Hotel Richmond KY near the University. e loved having you here. We sure hope to see you again soon.Kind Regards,

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms and friendly staff
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 17일
Dear Nicole,Thank you for your recent visit to the Clarion Pointe Richmond KY near the University. We love having you here.Kind regard,

2/10 - 너무 별로예요

Katherine

2024년 4월에 3박 숙박함
답변 제공: Betty J General Manager 님, 2024년 5월 3일
Dear Katherine,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University.Warm wishes,

10/10 - 훌륭해요

John 님, ALLIGATOR POINT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Easy to get food. Towels real nice
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 12일
Thank you, John, for choosing to stay with us here at the Clarion Pointe hotel in Richmond ky.Please do visit with us again soon. We love having here.Kind Regards,

10/10 - 훌륭해요

Austin

2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 29일
Thank you, Austin, for being a wonderful guest with us.Kind regards,

8/10 - 좋아요

Dennis 님, Thamesford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast could have been better.
2024년 4월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 12일
Dear Dennis,Thank you for your feedback. Your opinion means a great deal to us. Sincerely,

10/10 - 훌륭해요

Ty

2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 24일
Dear Ty,Thank you for choosing to stay with us here at the Clarion Pointe Hotel Richmond KY near the University. e loved having you here. We sure hope to see you again soon.Kind Regards,

10/10 - 훌륭해요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Very good price, friendly staff and easy to find.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 3일
Dear Phillip,Thank you for Choosing to visit with us at the Clarion Pointe Hotel Richmond Ky.

8/10 - 좋아요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. Quiet and clean
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 3일
Dear Alyssa,Thank you for Choosing to visit with us at the Clarion Pointe Hotel Richmond Ky.

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 직원 및 서비스
Property was fine, room was clean and it was a quiet hotel. Common areas could have been cleaner and better maintained.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 3일
Dear Rebecca,Your opinion means a lot to us. Thank you for Choosing to visit with us at the Clarion Pointe Hotel Richmond Ky.

8/10 - 좋아요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
far enough from main highway to be quiet . clean bed was comfortable. Breakfast not too exciting but gets you on your way.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Thank you, Douglas, for choosing to stay us. We loved having you visit with us.Kind regards,

8/10 - 좋아요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great looking hotel, very clean only flaw is it took a while for water to get hot in the shower I’m taking 10 minutes or so and there was loud sound the toilet would make but you close the door and it wouldn’t bother you
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Dear Austin,Our apologies for you loud toilet. Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University.

10/10 - 훌륭해요

Megan

Rachel was amazing! So friendly and made us feel so welcome! Especially with my littles running around
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Dear Megan, Thank you for recognizing the kindness of RachaelI will passed feedback to her to let her know how wonderful she is,Sincerely,

10/10 - 훌륭해요

Melody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is very nice and knowledgeable about the area and the University. The beds are firm and comfortable and i slept great. The inside and outside are clean
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Dear Melody.Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. You are truly valued. Best wishes,

10/10 - 훌륭해요

Larry

2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 4월 12일
Dear Larry,Thank you for choosing to stay with us here at the Clarion Pointe Hotel Richmond Ky. We love having you here.Kind Regards,

10/10 - 훌륭해요

Lana

출장 여행
Clean room. Very nice staff
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 3월 27일
Dear Lana,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University. Best wishes,

8/10 - 좋아요

Heather

가족 여행
The staff was so friendly and helpful. The room was clean and the bed was comfortable.
2024년 3월에 2박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 3월 27일
Dear Heather, We are pleased that our bed felt comfortable to you. We also that you for you kind compliment on our staff,We sure hope that you visit again soon!

8/10 - 좋아요

Julaine

좋아요: 청결 상태, 직원 및 서비스
Great stay for the cost. Friendly staff!
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Dear Julie,Thank you for your compliment on our staff.Sincerely,

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you'd expect in a hotel. No unpleasant surprises.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 27일
Thank you for choosing to stay with us;We hope to see you again in the near future!kind regards,

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a Excellent three night stay. Thank you
2024년 3월에 3박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 15일
Dear Tracy,Thank you for choosing to stay with us. We are pleased that you had a excellent visit here.We hope to see you again in the upcoming future.Warm wishes,

6/10 - 괜찮아요

John

가족 여행
Clean and comfortable, however we were not able to shower one morning due to no hot water after waiting 10 minutes for it to heat up. Nothing was explained to us in regards to breakfast at arrival.
2024년 3월에 2박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 15일
Dear John,We send our deepest apologies for your hope water issues.Front desk staff should always explain breakfast hours to our guest. I will share this feedback with them to assure this mistake doesn't happen again. Thank you for being our guest!

4/10 - 별로예요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walked into the bathroom and my shoes stuck to the floor. Had to put a towel on the floor. The fan in the bathroom sounded like an airplane. Tub looked dirty. Didn’t even shower.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 15일
Dear Lisa,Allow me to apologize for you unpleasant experience with us. I have share for concerns with my staff and will be taking measures to make sure that this doesn't happen in the near future. I appreciate your response to the online survey.Again our deepest apologies. Knd regards,

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Perfect location close to the school and town
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager and staff 님, 2024년 3월 6일
Thank you for your feedback, Denise, We look forward to your next visit.Warm wishes,

6/10 - 괜찮아요

Jason

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Upon arrival, we were greeted by Josh. He was very welcoming and took care of us quickly. Once we got to the room, our toilet didnt flush properly, the carpets needed some cleaning and our door had a huge gap at the top where our whole hand could fit through. Josh was very apologetic and quickly offered to have us switch rooms. The second room was much better, with comfy beds.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 6일
Dear Jason, I do apologize for your room inconvenience. I am happy to know that Josh took great care of you. Thank you for being our guest. We hope to see you again real soon.Kind regards,

6/10 - 괜찮아요

Jolene

연인과의 여행
좋아요: 직원 및 서비스
Hotel was okay, convenient to highway, very friendly staff, clean bed and towels. Bathroom, however, is very small and outdated. Ceiling tile had water damage. Toilet is old and lower in stance for those who may prefer a higher height. Breakfast had nice selection.
2024년 3월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 6일
Dear Jolene,We send our deepest apologies for any inconvenience that you may have occurred. I shared your feedback with the maintenance department and they are correcting all issues. We sure hope that you will visit with us again in the upcoming year.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrific value for the money.
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 3월 6일
Thank you for being guest here at the Clarion Pointe hotel Richmond near the University!Kind regards,

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 2월 28일
Thank you, Rodger for your feedback!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Low key easy in and out motel with very friendly and professional staff. I nearly live in hotels and for the price and area this is a great place to stay
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 2월 28일
Dear David ,Thank you for being our guest at the Clarion Pointe Hotel Richmond ky. We appreciate your kind words. We look forward to your next visit.

6/10 - 괜찮아요

Todd 님, Caledonia

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 2월 28일
Dear Todd, Thank you for being our guest!Kind regards,

10/10 - 훌륭해요

Margie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and the staff was exceptional!
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 2월 28일
Dear Margie,Thank you for choosing to stay with us. Please visit with us again in the near futureKind regards,.

10/10 - 훌륭해요

Christopher

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 1박 숙박함
답변 제공: Betty J General Manager 님, 2024년 2월 28일
Dear Christopher,Thank you for the positive thumbs up!Sincerely