Shangri-La Lhasa

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Luxury
4.5 star property
8.6

Excellent

Tibetan sanctuary with mountain views

Altitude-acclimated guests unwind in the full-service Chi spa after exploring Tibet's cultural treasures. The hotel offers an impressive international buffet breakfast. Evenings bring relaxation at either of two outdoor pools with stunning Himalayan views.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe King Room

A hotel room with a large bed, a sofa, a TV, and a view of mountains.

Deluxe King Room

  • Mountain view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed

A spacious bedroom with a large bed, a seating area, and a view of mountains.

Horizon, Room, 1 King Bed

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

A spacious bedroom with a large bed, a seating area, and a view of mountains.

Premier Room

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, and a view of mountains.

Executive Suite, 1 King Bed

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Potala View King

A hotel room with a large window, a sofa, a dining table, a chair, and a TV.

Executive Suite Potala View King

  • Mountain view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A double bed with a red and white bedspread, a wooden chest of drawers, and a green armchair in a hotel room with patterned wallpaper and curtains.

Deluxe Twin Room

  • Garden view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds

A double bed with a red and white bedspread, a wooden chest of drawers, and a green armchair in a hotel room with patterned wallpaper and curtains.

Horizon, Room, 2 Twin Beds

  • Hill view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Bedroom Apartment

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

1 Bedroom Apartment

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Apartment

A hotel room with a large bed, a sofa, a small table, and a view of mountains.

1 Bedroom Deluxe Apartment

  • Mountain view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Potala View King Room

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Horizon Club Potala View King Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club with Potala View Twin Bedroom

A hotel room with two beds, a sofa, a small table, and a view of mountains.

Horizon Club with Potala View Twin Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

A spacious living room with a sofa set, a coffee table, and a view of mountains and buildings.

Deluxe Suite

  • Garden view
  • 124 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

A spacious living room with a sofa set, a coffee table, and a view of mountains and buildings.

Presidential Suite, 1 King Bed (Shangri-La)

  • City view
  • 250 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Chengguan District, a neighborhood in Lhasa, Shangri-La Lhasa is near theme parks. Tibet Museum and Lasa Museum are cultural highlights, and some of the area's landmarks include Norbulingka and Potala Palace. Visit our Lhasa travel guide
Map
19 Norbulingka Road, Lhasa, Tibet, 850000

What's nearby

  • A multi-tiered monastery complex with red-roofed buildings, steep staircases, and a mountainous backdrop.
    Potala Palace
    1 min drive - 1.8 km
  • A golden stupa with intricate carvings, a red-roofed building, and a mountainous backdrop.
    Jokhang Temple
    4 min drive - 4.6 km
  • Tibet Museum
    6 min walk - 0.6 km
  • Lasa Museum
    14 min walk - 1.2 km
  • Norbulingka
    14 min walk - 1.2 km

Getting around

  • Lhasa (LXA-Gonggar)
    64 min drive

Restaurants

  • 拉萨老粥坊
    14 min walk
  • Boat Talk Potala
    2 min drive
  • Shambalah
    8 min walk
  • 泡椒牛肉面
    12 min walk
  • 天赐良鸡
    18 min walk

About this property

Shangri-La Lhasa

  • Luxury hotel located in Chengguan District
  • You can look forward to a terrace, a garden, and dry cleaning/laundry services at Shangri-La Lhasa. Indulge in a massage at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a bar and a health club, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools and an indoor pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Barbecue grills, a 24-hour front desk, and ATM/banking services
  • Room features
  • All 289 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 40-inch LCD TVs with cable channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

A traditional building with a reflective pool, surrounded by mountains and lit by ambient lighting.
The St. Regis Lhasa Resort
Chengguan District
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 69 reviews
The price is ₩171,657
₩200,152 total
includes taxes & fees
Nov 4 - Nov 5
The St. Regis Lhasa Resort
Compare similar properties

Frequently asked questions

Does Shangri-La Lhasa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Shangri-La Lhasa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Lhasa?

Check-in start time: noon; Check-in end time: 6 PM.

What time is check-out at Shangri-La Lhasa?

Check-out is at noon.

Where is Shangri-La Lhasa located?

Located in Chengguan District, this luxury hotel is within a 15-minute walk of Tibet Museum, Norbulingka, and Lasa Museum. Potala Palace and Ramoche Temple are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Lhasa Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 67 reviews
Rating 8 - Good. 19 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money you’re paying for. Helpful staff great breakfast clean place and great amenities.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent option!

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very good service
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Old, outdated rooms and furniture. Low quality breakfast. Smell of stables in elevator. Stains on furniture at breakfast and in rooms. The worst internet I've experienced. This is no Shangri-La.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Key landmarks within walking distance

Overall, very good. I you very high marks. Great check in staff. And great GM. Very personable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindas instalaciones, bien situado , gran vista

Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好是好就是有點舊了，早餐是非常不錯的，但是就價格來說還是偏貴
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

总体不错，服务有待改进

普通服务员对客人的服务意识欠佳
Stayed 2 nights in May 2021
Verified review

8/10 Good

服務水準問題

整體來說真的不是五星飯店服務水準，可能是淡季，職員非常少，，入住感覺真的不好，員工服務不專業，我曾入住過曼谷、台灣、北京、香格里拉酒店，拉薩這間是我不喜歡的
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大，景觀好，員工有禮，整潔安靜。房間太悶，空氣不流通，要通知員工開窗，但開窗後卻很冷。房間有加濕器。
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
香格里拉酒店集团的酒店，其品质要求比较均衡，虽然拉萨的香格里拉酒店也属于不错，但是还有进步的空间。
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in lhasa

bery nice, and very good staff , fluent english. so satisfy
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is really comfortable
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Chinese service / Hong Kong prices

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真正五星級酒店的服務
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大堂接待員十分友善，還替我們upgrade了房間，還幫了我們叫車。2樓的咖啡廳有小吃和沙拉，休閑很不錯，還有24小時的氧氣室，晚上有高山反應睡不著也不怕。
Stayed 6 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice facilities and friendly staff.
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Hotel espetacular! Localização, serviços e infraestrutura. O serviço do Horozon Club no final do dia é um grande diferencial. Vista do quarto ao Potala é incrível.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Lhasa

Great stay, best hotel in Lhasa
Stayed 4 nights in Oct 2018